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Netflix Turns To Asia To Boost Its Stalled Subscriber Growth
Christian Hetrick
Christian Hetrick is dot.LA's Entertainment Tech Reporter. He was formerly a business reporter for the Philadelphia Inquirer and reported on New Jersey politics for the Observer and the Press of Atlantic City.
Netflix will invest more in Asia in a bid to revive its sluggish subscriber growth, betting on the lone region where the company added customers during an otherwise disappointing first quarter.
Bloomberg reported Monday that the streaming giant will grow its investment in Asia despite plans to reign in spending overall across the company. That will include financing the production of local films and series for that market, Tony Zameczkowski, Netflix’s vice president of business development for Asia Pacific, told the news outlet.
The streaming service has lost roughly 70% of its market value this year, due in large part to the company losing customers for the first time in a decade last quarter. Things aren’t expected to improve in the current second quarter, either with Netflix predicting a net loss of 2 million subscribers.
But Asia is the one market where Netflix has made gains this year, adding 1.1 million subscribers during the first quarter. The company will likely try to reproduce the success it found with South Korean hits like “Squid Game”—Netflix’s most-watched show ever—and “Hellbound,” as well as ramp up its Japanese anime portfolio.
Still, the Asia region presents political and profit challenges, such as countries seeking to restrict certain content within its borders and lower revenue per customer compared to North American subscribers, Bloomberg noted.
Facing heightened competition from tech and legacy media giants, Netflix is trying all sorts of things to remain atop the streaming market. It’s planning to crack down on password sharing, introduce advertising and expand into gaming to add or hang onto paying customers.From Your Site Articles
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Christian Hetrick
Christian Hetrick is dot.LA's Entertainment Tech Reporter. He was formerly a business reporter for the Philadelphia Inquirer and reported on New Jersey politics for the Observer and the Press of Atlantic City.
Terms of Misuse?: Breaking Down the Data TikTok Collects on Its U.S. Users
09:00 AM | July 19, 2022
TikTok has come under renewed scrutiny over how it handles U.S. data, with some lawmakers calling for an investigation into the Culver City-based company.
What kind of data does TikTok collect? And should we worry about a potential national security threat when Americans’ data is accessed by employees of ByteDance, TikTok’s Chinese parent company?
To answer these questions, dot.LA reviewed TikTok’s privacy policy and interviewed Thomas Germain, a technology writer for Consumer Reports who specializes in privacy issues.
What Data TikTok Collects
Like other social media giants, TikTok gobbles up a lot of user information. To start, TikTok receives names, ages, phone numbers and emails when people sign up for the service. The app also knows users’ approximate locations and mobile device identifiers, such as IP addresses.
Germain told dot.LA the most valuable info may come from the way users interact with the video sharing app. TikTok is quite good at figuring out peoples’ interests based on the videos or accounts they’ve previously liked or followed. Those insights are useful for advertisers and—potentially—for spreading political messages, Germain noted.
“This vast trove of data that every social media company has—on what people are interested in, what makes them upset, what makes them happy—is incredibly valuable,” he said.
The company’s privacy policy permits TikTok to collect a wide range of additional data, from consumers’ keystroke patterns to biometric info. However, the company says it doesn’t necessarily take in or store all of this. For example, keystroke patterns may be used solely for anti-fraud and spam purposes, according to TikTok. Regarding biometrics, TikTok said editing features may automatically locate a person’s face to apply an effect, but those features do not uniquely identify individuals.
Why U.S. government officials are concerned
TikTok is owned by Beijing-based tech giant ByteDance and China is an economic and foreign policy rival to the U.S. government. With the Chinese Communist Party (CCP) exerting considerable power over the nation’s tech companies, U.S. lawmakers and administration officials contend that TikTok’s Chinese ownership poses a national security risk.
“The CCP has a track record longer than a CVS receipt of conducting business & industrial espionage as well as other actions contrary to U.S. national security, which is what makes it so troubling that [ByteDance] personnel in Beijing are accessing this sensitive and personnel data,” Federal Communications Commissioner Brendan Carr recently said.
TikTok says it has never provided any U.S. user data to the Chinese government, nor would it do so if asked. Additionally, the company recently announced that all of U.S. user traffic is now routed to American software giant Oracle’s servers.
“The TikTok app is not unique in the amount of information it collects, compared to other mobile apps,” the company said.
TikTok is hardly the only company swallowing a lot of data on Americans, from car makers to smart doorbell firms. Consumers’ credit card purchases, contact lists and recent GPS locations are hawked by hundreds, if not thousands, of companies in the so-called data broker industry, Germain noted.
“If the Chinese government wanted it, they could just go out and buy it because it's for sale,” he said. “...I think people, when they're worried about TikTok doing something, they should ask themselves whether they should be worried about American companies doing the same thing.”
Still, Germain said there’s some genuine cause for concern, since China’s government has previously pushed the country’s companies to do its bidding. But to Germain, that concern has less to do with China knowing your phone number and more to do with propaganda.
“The Chinese government could instruct Tiktok to manipulate its algorithm to show people content that promotes the goals of the Chinese government,” Germain said. “That could totally happen and that is something that is of concern. But that does start to move away from questions of data privacy.”
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Christian Hetrick
Christian Hetrick is dot.LA's Entertainment Tech Reporter. He was formerly a business reporter for the Philadelphia Inquirer and reported on New Jersey politics for the Observer and the Press of Atlantic City.
Gen Z Hates Ads—Unless They’re On TikTok. Here’s Why
11:01 AM | April 07, 2023
This is the web version of dot.LA’s daily newsletter. Sign up to get the latest news on Southern California’s tech, startup and venture capital scene.
TikTok is awash with ads. There are microinfluencers pushing products that fit the latest microtrend. There are celebrity influencers launching their skincare brands. Ads that look like they were re-purposed from high-quality videos. And ads that try to mimic casual influencer videos.
For the past few years, marketing agencies have fully shifted their strategies to prioritize TikTok. On the surface, this might seem contrary to what we know about Gen Z, which is that they hate ads. Digital consumer research firm Bulbshare found that 99% of Gen Z skips ads when given a chance, and 74% feel there are too many ads.
But TikTok ads hit differently. A Statista study from March found that 38% of TikTok users are okay with ads in exchange for being able to use the app for free. And 28% of people have bought products promoted by celebrities or influencers, which is 10% higher than other non-TikTok users. Considering that 60% of TikTok users are Gen Z, it’s clear that these percentages reflect young consumers’ habits more than any other demographic.
So what makes TikTok advertising more potent than other methods of reaching consumers?
In short, TikTok ads are so ingrained within the platform’s influencer culture ecosystem it’s nearly impossible to differentiate them from other pieces of content.
For example, an influencer’s get-ready-with-me video might highlight beauty products a creator was paid to promote or shove in completely unrelated products, like Pop-Tarts in a makeup tutorial. Because these videos look identical to many of the non-promotional content on an influencer’s account, paid promotions are indiscernible from those that are unpaid. Even videos created by brands sometimes look like they were filmed by influencers. In fact, the Statistica study found that 15% have difficulty distinguishing ads from unpaid content.
Naturally, with so much success on TikTok, brands have opted to use it as a starting point for new marketing campaigns. According to Glossy, TikTok is now the testing ground to see how video styles, tones and messages are received. Whatever works on TikTok is then re-purposed across other social media platforms, like Snapchat and Instagram.
But some brands are also trying to figure out how to integrate ideas that succeed on TikTok into other platforms. This has led to a particularly awful type of ad where something that was ostensibly filmed for TikTok is presented in the wide-screen format people are used to seeing on YouTube or on TV. Take this Tractor Supply Company ad featuring country music star Lainey Wilson riding a tractor. The company specifically made the ad, which aired during the November premiere of “Yellowstone,” to be “TikTok style” as a way to appear approachable and down-to-earth. In other words, even ads that don’t appear on TikTok are adopting the video-sharing app’s native style.
It’s unclear how successful this transfer of content is, or if someone watching TV is receptive to this video style. But it’s a relatively low-cost test since filming a “lo-fi” video for TikTok and then re-using it across other advertising channels is less expensive than creating unique content for each platform. - Kristin Snyder
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Kristin Snyder
Kristin Snyder is dot.LA's 2022/23 Editorial Fellow. She previously interned with Tiger Oak Media and led the arts section for UCLA's Daily Bruin.
https://twitter.com/ksnyder_db
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