What's fascinating about this week's episode of Office Hours, is we hear from a newly appointed CEO who's come into a struggling company. His goal is to turn it around — and that's never easy. But, that's exactly what Brad Stewart, CEO of Fair aims to do.
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Listen to an extremely frank conversation in which Brad thoughtfully explains his step-by-step process of how he approaches problem-solving, the unique issues facing Fair and the plan he's putting into action to give the company what it needs to thrive.
</p><p><em>Want more? Subscribe to Office Hours on <a href="https://www.stitcher.com/podcast/zillow-group/office-hours-with-spencer-rascoff" rel="noopener noreferrer" target="_blank">Stitcher</a>, <a href="https://podcasts.apple.com/us/podcast/office-hours-with-spencer-rascoff/id1124608295" rel="noopener noreferrer" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/5mXgvbUsaOv7JJQRecBdYw" rel="noopener noreferrer" target="_blank">Spotify</a>, <a href="https://www.iheart.com/podcast/263-office-hours-with-sp-28214033/" rel="noopener noreferrer" target="_blank">iHeart Radio</a> or wherever you get your podcasts.</em></p>
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I don't quite remember why I passed on investing in Jiake Liu's company, Outer. But I do know why I had him on this week's episode of "Office Hours."
<p>Liu has all sorts of qualities I admire in founders: He's dedicated, smart, experienced and he's had some high-quality "failure" that taught him big lessons about how to lead and run a business.<br/></p><p>Running businesses was something Liu started doing as a teenager, largely by solving business problems for his family. That hands on experience gave him a fundamental understanding of how to run a successful enterprise. It also fed his entrepreneurial thirst and ultimately led to his cofounding and leading Outer, an outdoor furniture and lifestyle company. </p><p>Hear some hard-earned lessons from Liu about startups, his "Shark Tank" pitch day experience and how he maintains investor relationships even if they pass on investing — like with me.</p><p><em>Want more? Subscribe to Office Hours on <a href="https://www.stitcher.com/podcast/zillow-group/office-hours-with-spencer-rascoff" rel="noopener noreferrer" target="_blank">Stitcher</a>, <a href="https://podcasts.apple.com/us/podcast/office-hours-with-spencer-rascoff/id1124608295" rel="noopener noreferrer" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/5mXgvbUsaOv7JJQRecBdYw" rel="noopener noreferrer" target="_blank">Spotify</a>, <a href="https://www.iheart.com/podcast/263-office-hours-with-sp-28214033/" rel="noopener noreferrer" target="_blank">iHeart Radio</a> or wherever you get your podcasts.</em></p><p><em><br/></em></p>
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Terry Boyle, co-founder and CEO of Behold, says his newly launched retail platform aims to solve a major pain point for online fashion consumers: Having too many options.
When on-boarding to the site, customers take a few minutes to plug in their fashion likes and dislikes, as well as their body type and sizes. Guided by machine learning, Behold's customers receive personalized outfits and streamlined choices, based on their shared preferences.
<p>For example, if a search is plugged in for black shoes, Boyle says, "we don't bring you back seven thousand five hundred black shoes...we bring you back 20. And then we see...what you think and how you react, and then we bring you back more."</p><div class="rm-embed embed-media"><iframe allowfullscreen="" height="90" mozallowfullscreen="" msallowfullscreen="" oallowfullscreen="" scrolling="no" src="//html5-player.libsyn.com/embed/episode/id/16038614/height/90/theme/legacy/thumbnail/yes/direction/backward/" style="border: none" webkitallowfullscreen="" width="100%"></iframe></div><p>Hear how Boyle, who's been in fashion tech for over 10 years — most of them spent at the venerable Nordstroms — is competitively positioning and running his trailblazing company, in which I'm a small, personal investor.<br/></p><p><em>Want more? Subscribe to Office Hours on <a href="https://www.stitcher.com/podcast/zillow-group/office-hours-with-spencer-rascoff" target="_blank">Stitcher</a>, <a href="https://podcasts.apple.com/us/podcast/office-hours-with-spencer-rascoff/id1124608295" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/5mXgvbUsaOv7JJQRecBdYw" target="_blank">Spotify</a>, <a href="https://www.iheart.com/podcast/263-office-hours-with-sp-28214033/" target="_blank">iHeart Radio</a> or wherever you get your podcasts.</em></p>
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