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Photo courtesy of HeyPal
Meet HeyPal, the Language App Using Social Media Influencers To Spread the Word
Christian Hetrick
Christian Hetrick is dot.LA's Entertainment Tech Reporter. He was formerly a business reporter for the Philadelphia Inquirer and reported on New Jersey politics for the Observer and the Press of Atlantic City.
Katy Johnson, a reality TV star and globe-trotting travel blogger, has lately offered some advice to her more than 100,000 Instagram followers.
βI urge you to learn a new language,β the model has told her fans, noting how locals in the foreign countries she has visited appreciate the effort. βItβs essential to be able to connect with people as much as possible while I travel,β she wrote in another post last month. Johnson, a former contestant on the TV show βJoe Millionaire,β has repeatedly suggested one particular way to study a new language: HeyPal, a one-year-old language-learning app.
A photo from Johnson's Instagram account, which she's used to promote HeyPal.
Photo courtesy of HeyPal
βToday I wanted to work on some Arabic slang, so I literally can pull out the phone and use the app anywhere, anytime!β read a caption to one photo of Johnson sitting near the Indian Ocean with a smartphone in her hands and a cocktail nearby.
At first glance, her casual endorsements may look like mere tips from a travel expert. But the Instagram posts, sprinkled between photos of the model posing in exotic tropical locations, are part of a paid campaign by HeyPal, which is owned by Beverly Hills-based digital app developer ClickStream.
HeyPalβwhich promises to help users learn new languages through social media posts and online chats with native speakersβhas made content creators like Johnson a key part of its marketing and growth strategy. The app is currently paying three influencers, including Johnson, to spread the gospel by showcasing glamorous real-life examples of how people can benefit from the platform.
HeyPal, which has racked up more than 1 million downloads since going live last June, is hardly the only brand turning to influencers. Spending on influencer marketing has exploded in recent years, jumping from only $1.7 billion in 2016 to $16.4 billion this year, according to research from Influencer Marketing Hub.
In some ways, influencer marketing is not much different from traditional celebrity endorsements where actors, artists and athletes hawk products in advertisements. But online influencers often forge deep relationships with their fans, making their endorsements more effective, according to experts. Thatβs especially true if the products or services theyβre marketing naturally fit with the content theyβre creatingβsuch as Johnson highlighting a language-learning app as a travel blogger.
βAt the end of the day, influencer marketing works because the audience trusts the creator,β Brad Hoos, CEO of influencer marketing agency The Outloud Group, told dot.LA. Hoos noted that customers acquired through influencers tend to stick with brands longer than those lured by other campaigns.
Launched in 2020, HeyPal aims to help people learn new languages by conversing with native speakers through social media features like chats, posts, comments and media uploads. HeyPal offers both free and paid versions of the app; the latter is available in two subscription tiers ($9.99 or $14.99 per month) and includes additional features like unlimited translations on posts and a βPenPalβ feature that matches users who can teach each other new languages.
HeyPal CEO Jonathan Maxim, a marketing veteran who ClickStream hired for the role last year, told dot.LA that Johnson and the appβs other influencers bring credibility to the platform. Those other influencers include Jessica Killings, an actress, model and angel investor who, like Johnson, has a large Instagram following.
HeyPal CEO Jonathan Maxim. Photo courtesy of HeyPal
HeyPal has worked with roughly 20 influencers to date, though it has only struck paid partnership deals with three, according to Maxim. (βThe other 20 or so are just enthusiasts of the mission,β he noted.) The company declined to share how much it pays influencers to market its app.
In addition to boosting the brandβs visibility, HeyPalβs influencers are able to steer people to the app or channels like its Instagram account, through which the company can later retarget them with ads or push notifications, Maxim said. HeyPal can measure reach, click-through rates and number of app downloads by influencer, and can optimize its ads accordingly.
βInfluencer marketing serves the top of the funnel for us,β Maxim said. βKaty creates engaging content, brings people to the middle of the funnel, and then we retarget them and bring them to the bottom of the funnelβwhich is conversion and engagement in the app.β
Johnsonβs Instagram endorsements donβt dig into the details of the app, but they subtly suggest the perks of learning a new language. An Instagram Reels video she made in March shows Johnson dancing and posing for selfies with people around the worldβactivities presumably made possible by her ability to speak different languages.
βThese types of posts help people dreamβto see a country and the beauty, the food, the people,β said Jamie Gutfreund, chief marketing officer for Los Angeles-based Whalar, a creator economy company that works with influencers and brands. βThey can imagine what their experience could be, especially if they have learned the language.β
Creators have to tread carefully when it comes to corporate partnerships, however. Although brand deals may provide more stable income than platform ad revenue, creators have to ensure they donβt harm their authenticity by constantly promoting products, experts said. About 13% of fans say they have unfollowed a creator because they included too many ads in their content, according to a recent survey.
Johnson is keenly aware of that balancing act: She said she sends just a few promotional posts per month and doesnβt endorse anything on Instagram βunless I really believe in it.β Asked how she makes her promotional posts seem authentic, Johnson said she doesnβt need to.
βI don't really make it look like anythingβit is authentic,β she told dot.LA, pointing to videos she shared of her playing with children in Kenya or receiving some help putting on a hijab in Egypt.
βThose are all real moments that I've had,β she added. βAnd some of these moments can be helped when I'm learning language from language apps.β
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Christian Hetrick
Christian Hetrick is dot.LA's Entertainment Tech Reporter. He was formerly a business reporter for the Philadelphia Inquirer and reported on New Jersey politics for the Observer and the Press of Atlantic City.
DogVacay Founder Aaron Hirschhorn Dies in Miami Boating Accident
03:48 PM | March 31, 2021
Aaron Hirschhorn, a well-known investor and entrepreneur in the Los Angeles tech scene who founded the pet sitting startup DogVacay died Sunday in a boating accident near Miami Beach, Fla. He was 42.
Hirschhorn started DogVacay with his wife Karine Nissim in 2012. The Santa Monica, Calif.-based company raised nearly $50 million and was a leading competitor in the pet services industry before being acquired by Rover in 2017.
Hirschhorn moved from Los Angeles to Miami Beach about three years ago, according to the Miami Herald.
Hirschhorn held a seat on Rover's board for a year. A month ago on LinkedIn, he called news of Rover's plans to go public via a SPAC deal "an amazing day."
"All of us at Rover were saddened to learn of Aaron's sudden passing. Our thoughts are with his family, friends, and colleagues during this painful time," Rover said in a statement provided to GeekWire on Wednesday. "His love of animals and commitment to pet parents was exemplified in his founding and leadership of DogVacay and Gallant, but his vision for what was possible in the pet industry went well beyond what he already had accomplished."
In 2018 Hirschhorn founded another pet-focused startup called Gallant, which stores dog stem cells so that they're accessible for future treatments.
The Miami Herald reported that the Florida Fish and Wildlife Conservation Commission and the U.S. Coast Guard reported a crash on Sunday between a 38-foot Chris-Craft motorboat and a personal watercraft.
Hirschhorn was reportedly riding his electric foil surfboard and died at the scene. In an Instagram post on Monday, his wife wrote: "My beloved husband of ten years died yesterday in an accident. We are broken and will never be the same."
Hirschhorn's Instagram shows numerous family images and scenes from his active lifestyle. "I play sports and get hurt a lot," his profile description reads.
The photo feed also illustrates his love for dogs.
After the Rover acquisition, Hirschhorn called the growing of DogVacay "an incredible journey."
"Our goal has always been to make quality pet care accessible to everyone, and with Rover and DogVacay's experience and expertise, we will continue to create the best solution for our host community, our pet parents and most importantly, our pets that we love as family," he said at the time.
According to the Gallant website, Hirschhorn founded that company "after experiencing the power of regenerative medicine for himself" when he underwent a single stem cell treatment "to heal a debilitating back injury."
Hirschhorn pitched Gallant in a 2019 episode of the ABC TV series "Shark Tank" and snagged an investment from Lori Greiner and Anne Wojcicki, co-founder and CEO of 23andMe.
The Miami Herald reported that Hirschhorn is survived by his wife and their three young children: a daughter in kindergarten, a son in first grade and a son in second grade.
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Kurt Schlosser, GeekWire
Kurt Schlosser covers the Geek Life beat for GeekWire. A longtime journalist, photographer and designer, he has worked previously for NBC News, msnbc.com and the Seattle P-I.
LA Tech βMovesβ: MeWe Taps Apple Co-founder, Aspiration Swipes Tesla Director
12:00 PM | August 05, 2022
Photo by James Opas | Modified by Joshua Letona
βMoves,β our roundup of job changes in L.A. tech, is presented by Interchange.LA, dot.LA's recruiting and career platform connecting Southern California's most exciting companies with top tech talent. Create a free Interchange.LA profile hereβand if you're looking for ways to supercharge your recruiting efforts, find out more about Interchange.LA's white-glove recruiting service by emailing Sharmineh OβFarrill Lewis (sharmineh@dot.la). Please send job changes and personnel moves to moves@dot.la.
***
Aspiration, a sustainable financial services company, appointed former Tesla director Tim Newell as its first chief innovation officer. Prior to leading teams at Tesla, Newell also worked under the Clinton Administration as a deputy director for policy in the White House office of science and technology.
All-electric vehicle manufacturing company Phoenix Motorcars hired industry veterans Lewis Liu as senior vice president of program management office and business development. Phoenix also hired Mark Hastings as senior vice president of corporate development and strategy and head of investor relations.
Counterpart, a management liability platform, welcomed Claudette Kellner as insurance product lead and Eric Marler as head of claims. Kellner served at Berkley Management Protection as vice president, while Marler previously served as an assistant vice president at the Hanover Insurance Group.
Legal tech and eDiscovery veteran Mark Wentworth joined compliance software company X1 as external vice president of sales and business development.
Sameday Health, a testing and healthcare provider, named Sarah Thomas as general counsel. Thomas previously served at digital health company Favor.
MeWe, an ad-free and privacy-first social network, tapped the co-founder of Apple Steve Wozniak to its advisory board, and co-founder of Harvard Connection Divya Narendra to its board of directors.
Internet marketplace Ad.net, welcomed former Interpublic CEO David Bell to its board of directors.
Science and technology company GATC Health, appointed addiction specialist Jayson A. Hymes as a new advisory board member.
AltaSea, a non-profit organization that aims to accelerate scientific collaboration, added South Bay philanthropist Melanie Lundquist to its board of trustees.
Correction:An earlier version stated Divya Narendra was added to MeWe's advisory board.
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Decerry Donato
Decerry Donato is a reporter at dot.LA. Prior to that, she was an editorial fellow at the company. Decerry received her bachelor's degree in literary journalism from the University of California, Irvine. She continues to write stories to inform the community about issues or events that take place in the L.A. area. On the weekends, she can be found hiking in the Angeles National forest or sifting through racks at your local thrift store.
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