Gen Z Is Turning to TikTok as Go-To Search Engine, Claims Google
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Gen Z Is Turning to TikTok as Go-To Search Engine, Claims Google

TikTok has already dominated the social media landscape. Now, its users are helping it become a search engine.

While at Fortune’s Brainstorm Tech conference, Google Senior Vice President Prabhakar Raghavan said internal research indicates that users aged 18 to 24 are forgoing Google Search or Maps and instead sending their inquiries to social media sites. Despite growing concern about misinformation on such platforms, TechCrunch reported that TikTok and Instagram are now steering attention away from the core feature that launched the company into notoriety.


“We keep learning, over and over again, that new internet users don’t have the expectations and the mindset that we have become accustomed to,” Raghavan said at the conference.

Google, for its part, wants to highlight TikTok and Instagram videos in its search engine. Additionally, Raghavan said the search engine is incorporating more visuals while also leaning into voice searches.

As TikTok users film their meals and often add short, quippy reviews, Raghavan said Gen Z is turning to social media apps for their next lunch spot. Many TikTok users turn to influencers for food suggestions, with Los Angeles restaurants like The Red Chickz and Paris Tokyo gaining notoriety on the app.

Users often check the app for a wide range of recommendations. Raghavan’s statements confirm that TikTok users are turning to the video-sharing app for information. Videos under the hashtag for facts, hacks and recommendations, #tiktoktaughtme, have gained a cumulative 8 billion views.

Influencers on TikTok, however, often do not accurately disclose when a video includes sponsored content, as required by the Federal Trade Commission. And marketing companies have shifted to incorporate ideologies, like Urban Legend, an ad-tech startup that recruits social media celebrities from macro to nano to create content around everything from climate change to discouraging mask mandates. Urban Legend’s strategy draws on the idea that users who turn to influencers for recipe recommendations or fashion trends may also trust their opinion on political issues—even if many of the posts were not flagged as sponsored.

TikTok has also come under fire for misinformation—from the potentially harmful abortion tips to international elections to Russia’s invasion of Ukraine, the app has been criticized for not doing enough to combat it. Google has also been criticized for how its algorithm can highlight misinformation, such as suggesting “fake” abortion clinics.

With TikTok’s growing popularity, Google must contend with how to capture Gen Z’s attention as they try to retain that audience. And TikTok, for all its problems, has helped communities come together to inform people about topics ranging from autism diagnoses for women to astrological terms to LGBTQ+ information. Suggestions get local, too, with Los Angeles residents sharing free things to do downtown, vintage stores to shop at and museums to visit—succinctly providing recommendations with flashy videos.

'It Felt Like a Black Mirror Episode' The Inside Account of How Bird Laid off 406 People in Two Minutes via a Zoom Webinar

Last Friday morning, 406 Bird employees – who had been working from home for two weeks because of the coronavirus and bleary-eyed from putting in longer than usual days in an unprecedented effort to rapidly wind down global operations in cities around the world – received a generic-sounding Zoom webinar invitation titled "COVID-19 Update."

Travis VanderZanden, 41, a former top Uber executive who founded Bird only three years ago, had abruptly cancelled the previous Thursday's regular biweekly all-hands meeting, referred to internally as Birdfams. He had not addressed Bird's thousand-plus employees since they were forced to leave their offices, so most employees assumed he was giving an update on the company's response to the worsening global pandemic.

But some grew suspicious when they noticed the guest list and host were hidden and they learned only some colleagues were included. It was also unusual they were being invited to a Zoom webinar, allowing no participation, rather than the free-flowing meeting function the company normally uses. Over the next hour, employees traded frantic messages on Slack and searched coworkers' calendars to see who was unfortunate enough to be invited.

"It should go down as a poster child of how not to lay people off, especially at a time like this," said one employee.

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Ben Bergman

Ben Bergman is the newsroom's senior finance reporter. Previously he was a senior business reporter and host at KPCC, a senior producer at Gimlet Media, a producer at NPR's Morning Edition, and produced two investigative documentaries for KCET. He has been a frequent on-air contributor to business coverage on NPR and Marketplace and has written for The New York Times and Columbia Journalism Review. Ben was a 2017-2018 Knight-Bagehot Fellow in Economic and Business Journalism at Columbia Business School. In his free time, he enjoys skiing, playing poker, and cheering on The Seattle Seahawks.

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