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Image courtesy of Wheels
Can WeHo-Based Wheels Get More Underserved Angelenos to Ride E-Bikes?
Maylin Tu
Maylin Tu is a freelance writer who lives in L.A. She writes about scooters, bikes and micro-mobility. Find her hovering by the cheese at your next local tech mixer.
When Los Angeles launched its micromobility pilot in 2019, it had big dreams for improving transportation equity for all Angelenos.
Three years later, less than 3,000 people make use of micromobility programs aimed at helping poorer sections of the city, despite stringent requirements on companies to provide these options and programs to help raise awareness. At issue, experts said, is a patchwork of rules and regulations between municipalities that can be a logistical headache for riders, infrastructure that doesn’t offer much protection for scooter and bike riders in these areas and a public outreach campaign that has failed to gain traction.
“It's a big challenge because when you drive your car, for example, people don't pay attention to municipal boundaries. They just want to get from point A to point B in the most seamless way possible,” said Will Sowers, director of public affairs at Wheels.
Wheels Director of Public Affairs Will Sowers.
Image courtesy of Wheels
While each city has its own equity requirements, the city of L.A. established its current program in 2021. Any operator deploying vehicles in special operation zones (including Venice, Hollywood and Downtown) is required to deploy 20% of its fleet in equity zones. There is no trip fee for rides that begin or end in these zones. The city also requires operators to offer a low-income option for riders, attend meetings with neighborhood councils and other local stakeholders, provide a non-credit-card and non-smartphone option for payment and partner with a community-based organization.
But those efforts haven't made as much an impact as the city might have hoped.
As of October 2021 there were 2,915 active users enrolled in low-income programs across all operators, according to information provided by L.A.’s Department of Transportation. That’s just 17 more riders than the city reported a year and a half earlier–in a report which also noted that 85% of users did not know that equity programs were available.
Riders in L.A.’s underserved neighborhoods use micromobility differently than those in more affluent areas, according to Sowers. While a rider in Venice might ride to the beach or to a restaurant, riders in underserved areas often use e-scooters as a way to get from a transit stop to work and vice versa.
“We've even seen examples of people using our device as a courier,” he added, “where they may — with one of many delivery apps — grab a short shift.”
Wheels Plan to Go Further
Wheels is trying something different. The company has made an effort to design its scooter for the way that lower-income riders use them, and is one of the few scooter companies able to thread the requirements of multiple municipalities in L.A.
It currently boasts it has the most interconnected micromobilty network in the L.A. metro region, with permits to operate in the city of L.A., Santa Monica, Culver City and West Hollywood, as well as plans to launch in Glendale.
Practically speaking, that means a user could ride a Wheels device between municipalities to get to work or school without worrying about landing in a no-parking zone (Beverly Hills, for instance, is geofenced and off-limits for scooter riding and parking).
Wheels was founded in 2018 in West Hollywood by Jonathan and Joshua Viner, who previously co-founded pet-walking startup Wag. The company’s scooters are designed for traveling longer distances. While a typical standup scooter goes one mile per ride, a Wheels seated mini-bike goes about one and a half miles. Along with its app-based service, the company also offers monthly rentals.
So far, the company has raised $96.3M in funding..
As part of its “Wheels for All” program, riders in all four municipalities who use state or federal benefits can ride at a steep discount. Currently, Wheels devices are $1.10 to unlock and then $0.39 per minute to ride. But underserved riders get unlimited rides of 30 minutes or less, paying only the unlocking fee.
The program is also more expansive than L.A. requires. In addition to low-income riders, people with disabilities and older adults who the city designates as “underserved populations,” Wheels program is also available for unhoused people.
To qualify, applicants fill out a form online and provide proof of enrollment in a state or federal program.
In comparison, its competitor Lime offers rides for $0.50 to unlock plus $0.07 per minute plus tax through its Lime Access program; Bird offers 50% off rides for low-income Angelenos through its Community Pricing program.
Although Wheels has the most interconnected equity program, enrollment is low. Only about 1,000 riders are signed up across the greater L.A. area. The program has provided just over 23,000 rides in the last year.
Sowers said this is an issue his company is doing its best to address. He added that he frequently talks to social service workers and organizations to help spread the word. Many, he said, are initially skeptical of recommending micromobility options to their clients.
One such person called him after seeing someone with a disability riding a Wheels device:
“They called me and were like, ‘That makes sense to me. It makes sense that someone can sit down and potentially have an accessibility challenge, but still be able to ride your device’.”
Berkeley professor and co-director of the Transportation Sustainability Research Center Dr. Susan A. Shaheen told dot.LA over email that Wheels’ approach to equity has potential.
“It could provide a more affordable alternative to private vehicle use, particularly during these times of high gas prices,” she said.
Image courtesy of Wheels
No Equity Without Infrastructure
Another challenge that Wheels, like its competitors, deals with is infrastructure. California law bans e-scooters from operating on sidewalks. But not everyone is comfortable riding an e-scooter or e-bike in the street, especially where there are no bike lanes and little infrastructure to keep riders safe. That’s especially true in many low-income neighborhoods.
“If you want to prioritize equity, you need to build infrastructure for micromobility in the places that are the most dangerous to use micromobility, which is in the least-invested communities,” said Michael Schneider, founder of advocacy group Streets For All. He added that providing equity means building interconnected cycling infrastructure throughout the city, especially along L.A.’s high injury network.
The city has said it's trying to address the disparity.
Los Angeles has brought in $4 million over two fiscal years through its micromobility permit program, according to the city’s Department of Transportation. It’s using some of that money to fund a redesign of the 7th Street corridor, including protected bike lanes, after data showed that this segment of Downtown was one of the busiest for e-scooters and e-bikes, Public Information Director Colin Sweeney said via email.
In the future, Sowers sees the potential for L.A. to use that funding, along with the data it collects from operators, to build better infrastructure in underserved areas.
“If someone in a transit desert is riding one of our devices, and I give the city good data and say, ‘Hey, I've got tons of rides in this neighborhood, but there's no protected bike lanes,’ then that creates a reason for the city to build that.”
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Maylin Tu
Maylin Tu is a freelance writer who lives in L.A. She writes about scooters, bikes and micro-mobility. Find her hovering by the cheese at your next local tech mixer.
🔦 Spotlight
Hello Los Angeles,
The future just got a flight plan, and it includes skipping traffic for the 2028 Olympics.
Image Source: Archer
This week, Santa Clara-based Archer Aviation made headlines (and history) by being named the official air taxi provider for the LA28 Olympic and Paralympic Games and Team USA. Yes, that means electric vertical takeoff and landing (eVTOL) aircraft will be soaring above the gridlocked freeways, whisking athletes, officials, and perhaps a few lucky spectators through LA’s famously congested skies.
This isn’t just a flashy PR stunt (although, let’s be honest, it is peak LA). It’s a strategic move to redefine how we move around the city, especially during one of the largest global events ever to hit Southern California. In partnership with the LA28 Organizing Committee, Archer plans to deploy its Midnight aircraft, an all-electric air taxi that promises ultra-quiet, zero-emission rides from point A to point OMG-I’m-not-in-traffic.
While Archer is headquartered in Santa Clara, it has deep ties to the LA tech ecosystem. United Airlines, one of its major partners, has previously announced plans to establish eVTOL routes between downtown and LAX. Pair that with this new Olympic milestone and we’re looking at LA as ground zero for what could become the world’s first large-scale urban air mobility network.
Of course, there are still regulatory hurdles, infrastructure needs, and airspace coordination issues to iron out before we can book our sky ride to the Coliseum. But make no mistake, this announcement is a moonshot moment for LA tech, mobility, and the future of Olympic-scale transportation.
We’ll be keeping our feet on the ground (for now), but we’ll definitely be watching the skies.
Catch you next week ✈️✨
🤝 Venture Deals
LA Companies
- Akido, a Los Angeles-based health tech company, has raised $60M in Series B funding led by Oak HC/FT to expand the reach of its AI-powered clinical tool, ScopeAI. The platform assists physicians by generating clinical questions, documenting patient responses, and drafting care plans in real time. The funding will help Akido scale its technology across its provider network and expand into new markets like New York City. - learn more
- Reflect Orbital, a startup developing satellite-based sunlight delivery systems, has raised $20M in a Series A round led by Lux Capital. The company plans to use the funding to expand its team, scale operations, and prepare for its first satellite launch in Spring 2026. Reflect Orbital’s technology aims to reflect sunlight from space to Earth, enabling nighttime illumination for energy, remote operations, and civil infrastructure. - learn more
- Rolli, an AI-powered platform designed to support fact-based journalism, has received an investment from the NYU Impact Investment Fund (NIIF). This marks NIIF's first investment in a media company, underscoring its commitment to backing ventures that enhance democratic institutions through innovation. Rolli's platform connects journalists with a diverse range of vetted experts, aiming to streamline news production and promote equitable representation in media. The funding will help Rolli expand its reach and further develop tools that empower journalists to produce accurate and impactful reporting. - learn more
LA Venture Funds
- CIV and Wonder Ventures participated in The Nuclear Company’s $46.3M Series A round to support its plan to develop large-scale nuclear reactor sites across the U.S. CIV co-founder Patrick Maloney also co-founded the company, which is taking a “design-once, build-many” approach to modernize nuclear construction. The funding will help meet rising energy demands from sectors like AI and data centers. - learn more
- WndrCo participated in Cartwheel's recent $10M funding round. Cartwheel is an AI-driven 3D animation startup that enables creators to generate rigged animations from text prompts and videos. The funding will support Cartwheel's efforts to simplify and democratize 3D animation production. - learn more
- Crosscut Ventures participated in Solestial's $17M Series A funding round, which aims to scale the company's production of radiation-hardened, self-healing silicon solar panels for space applications. Solestial plans to increase its manufacturing capacity to 1 megawatt per year, matching the combined annual output of all U.S. and EU III-V space solar companies. This investment supports the growing demand for cost-effective, high-performance power systems in the expanding space industry. - learn more
- Upfront Ventures participated in Tern's $13M Series A funding round, adding to its earlier $4M seed investment in the travel tech startup. Tern offers an all-in-one platform for travel advisors, streamlining itinerary building, CRM, and commission tracking. The new funding will help Tern enhance its product offerings and expand support for its growing user base. - learn more
- Dangerous Ventures participated in Verdi's $6.5M seed funding round, supporting the Vancouver-based agtech startup's mission to modernize farm irrigation systems through AI-powered automation. Verdi's technology retrofits existing infrastructure, enabling precise, row-level control of irrigation, which helps farmers reduce water usage and labor costs. The investment aligns with Dangerous Ventures' focus on climate resilience and sustainable food systems. - learn more
- Pinegrove Capital Partners participated in Saildrone's recent $60M funding round, supporting the company's expansion of its autonomous maritime surveillance technology into Europe. The investment will aid in deploying Saildrone's uncrewed surface vehicles for enhanced maritime security and defense applications across European waters. - learn more
- Starburst Ventures participated in a €2 million seed funding round for French defense tech startup Alta Ares, which specializes in embedded AI and MLOps solutions for military applications. Alta Ares' technologies, including the Gamma platform for real-time video analysis and the Ulixes platform for managing operational data lifecycles, operate autonomously without the need for internet or cloud connectivity. This funding will support the industrialization of these solutions and expand their deployment across European armed forces and NATO allies. - learn more
- Nomad Ventures participated in Stackpack’s recent $6.3M seed funding round, supporting the company's mission to streamline vendor management for modern businesses. Stackpack offers an AI-driven platform that provides finance and IT teams with a centralized system to oversee third-party vendors, manage renewals, and mitigate compliance risks. The investment will enable Stackpack to expand its operations, enhance its platform, and introduce new features like the "Requests & Approvals" tool, aimed at simplifying vendor onboarding and procurement processes. - learn more
- Tachyon Ventures participated in Stylus Medicine's $85M Series A funding round, supporting the biotech company's development of in vivo genetic medicines. Stylus aims to simplify gene editing by enabling precise, durable CAR-T therapies delivered directly inside the body, potentially transforming treatment for various diseases. - learn more
- Up.Partners led a $28M Series A funding round for WakeCap, a construction tech startup that uses sensor-powered platforms to deliver real-time workforce visibility and site intelligence. WakeCap’s system tracks labor hours, safety, and productivity across large-scale projects, with over 150 million labor hours already monitored. The new funding will help the company expand globally, enhance product features, and grow its engineering and customer success teams. - learn more
LA Exits
- MediaPlatform, a leading provider of enterprise video solutions, has been acquired by Brandlive, a company renowned for bringing the magic of television to business communications. This strategic acquisition aims to enhance Brandlive's capabilities in delivering high-scale, reliable CEO town halls and global corporate broadcasts. By integrating MediaPlatform's robust infrastructure with Brandlive's creative video tools and production services, the combined entity seeks to offer more engaging and authentic internal content experiences for enterprise clients. - learn more
- RHQ Creative, a studio renowned for its competitive Fortnite training maps, has been acquired by JOGO, the game development company founded by popular creator Typical Gamer (Andre Rebelo). This acquisition aims to bolster JOGO's expansion into the competitive gaming arena by integrating RHQ's expertise in skill-building and training map design. RHQ Creative, co-founded by Fortnite pro Quinn Gannon (RichHomieQuinn) and Sean Lugo, has achieved over 20 million map visits and 200 million hours of playtime. The deal includes full ownership of RHQ's map catalog and the addition of its team to JOGO, enhancing the company's capabilities in developing high-quality, competitive gaming experiences. - learn more
Read moreShow less
Here's How To Get a Digital License Plate In California
03:49 PM | October 14, 2022
Photo by Clayton Cardinalli on Unsplash
Thanks to a new bill passed on October 5, California drivers now have the choice to chuck their traditional metal license plates and replace them with digital ones.
The plates are referred to as “Rplate” and were developed by Sacramento-based Reviver. A news release on Reviver’s website that accompanied the bill’s passage states that there are “two device options enabling vehicle owners to connect their vehicle with a suite of services including in-app registration renewal, visual personalization, vehicle location services and security features such as easily reporting a vehicle as stolen.”
Reviver Auto Current and Future CapabilitiesFrom Youtube
There are wired (connected to and powered by a vehicle’s electrical system) and battery-powered options, and drivers can choose to pay for their plates monthly or annually. Four-year agreements for battery-powered plates begin at $19.95 a month or $215.40 yearly. Commercial vehicles will pay $275.40 each year for wired plates. A two-year agreement for wired plates costs $24.95 per month. Drivers can choose to install their plates, but on its website, Reviver offers professional installation for $150.
A pilot digital plate program was launched in 2018, and according to the Los Angeles Times, there were 175,000 participants. The new bill ensures all 27 million California drivers can elect to get a digital plate of their own.
California is the third state after Arizona and Michigan to offer digital plates to all drivers, while Texas currently only provides the digital option for commercial vehicles. In July 2022, Deseret News reported that Colorado might also offer the option. They have several advantages over the classic metal plates as well—as the L.A. Times notes, digital plates will streamline registration renewals and reduce time spent at the DMV. They also have light and dark modes, according to Reviver’s website. Thanks to an accompanying app, they act as additional vehicle security, alerting drivers to unexpected vehicle movements and providing a method to report stolen vehicles.
As part of the new digital plate program, Reviver touts its products’ connectivity, stating that in addition to Bluetooth capabilities, digital plates have “national 5G network connectivity and stability.” But don’t worry—the same plates purportedly protect owner privacy with cloud support and encrypted software updates.
5 Reasons to avoid the digital license plate | Ride TechFrom Youtube
After the Rplate pilot program was announced four years ago, some raised questions about just how good an idea digital plates might be. Reviver and others who support switching to digital emphasize personalization, efficient DMV operations and connectivity. However, a 2018 post published by Sophos’s Naked Security blog pointed out that “the plates could be as susceptible to hacking as other wireless and IoT technologies,” noting that everyday “objects – things like kettles, TVs, and baby monitors – are getting connected to the internet with elementary security flaws still in place.”
To that end, a May 2018 syndicated New York Times news service article about digital plates quoted the Electronic Frontier Foundation (EFF), which warned that such a device could be a “‘honeypot of data,’ recording the drivers’ trips to the grocery store, or to a protest, or to an abortion clinic.”
For now, Rplates are another option in addition to old-fashioned metal, and many are likely to opt out due to cost alone. If you decide to go the digital route, however, it helps if you know what you could be getting yourself into.
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Steve Huff
Steve Huff is an Editor and Reporter at dot.LA. Steve was previously managing editor for The Metaverse Post and before that deputy digital editor for Maxim magazine. He has written for Inside Hook, Observer and New York Mag. Steve is the author of two official tie-ins books for AMC’s hit “Breaking Bad” prequel, “Better Call Saul.” He’s also a classically-trained tenor and has performed with opera companies and orchestras all over the Eastern U.S. He lives in the greater Boston metro area with his wife, educator Dr. Dana Huff.
steve@dot.la
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