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Why a Startup Needs a Board: The Why and How of Constructing a Board Early
Spencer Rascoff
Spencer Rascoff serves as executive chairman of dot.LA. He is an entrepreneur and company leader who co-founded Zillow, Hotwire, dot.LA, Pacaso and Supernova, and who served as Zillow's CEO for a decade. During Spencer's time as CEO, Zillow won dozens of "best places to work" awards as it grew to over 4,500 employees, $3 billion in revenue, and $10 billion in market capitalization. Prior to Zillow, Spencer co-founded and was VP Corporate Development of Hotwire, which was sold to Expedia for $685 million in 2003. Through his startup studio and venture capital firm, 75 & Sunny, Spencer is an active angel investor in over 100 companies and is incubating several more.
If your business is a corporation, you are required by law to have a board of directors. For many startups, it can seem like just an option. However, there are many reasons startups should aim to form their own board of directors early in their lifecycle.
Does Your Startup Need a Board of Directors?
Yes. Even for experienced founders, a new company comes with new challenges — and an opportunity to make all new mistakes. For first-time founders, you don’t know what you don’t know. The best way to avoid many of these mistakes is to surround yourself with experienced counsel, and a board is a way to formalize that. The primary job of a board of directors is to look out for shareholders' interests, oversee corporate activities, assess performance, assess the CEO and senior management and give feedback about the future direction of the company. Your board should help provide advice and mentorship from people who have been there, done that.
When Should Your Startup Form a Board?
As you start to think about your board as founder and/or CEO, the board can initially be as small as just one director: you.
As the startup grows and evolves over funding rounds, you should expand and include more members. The most standard time to form a board is after the Series A funding round, but some startups choose to after the seed round. Typically, the board expands as the company does from two to three directors (including the CEO) around the Series A, to five to seven directors when the company is in the Series C/D stage to seven to nine directors as it is preparing to go public.
I prefer boards on the smaller side because they can be more collaborative and interactive, but as you create board committees, you will need a larger board in order to have two to three directors on each committee.
Who Should Serve On Your Startup's Board?
One of the best ways to fill a board of directors is to find the people you wish you could hire but may be in positions where it’s not really feasible. For a startup, you should aim for a board with three to five directors. This should include one or more in each of the following categories: the founder, an investor in the company and an independent director.
You’ll want to have some of your investors on the board because they are the ones most rooting for and affected by the financial success of the company. This will also allow them a small measure of control and visibility into the company's progress. Keep in mind it’s important to keep cultivating these relationships for when you need to raise capital down the road.
Additionally, it’s important to have one or more independent directors — a person who is neither an employee nor an investor in the company — on the board early. Ideally, you’ll be able to find another founder, peer, colleague or acquaintance who has been in your seat before and can bring a clear, objective perspective to board discussions. A trusted independent director can let you know if you’re missing an opportunity or taking a step in the wrong direction. Plus, most importantly, help navigate the challenges that arise when the investor board directors may have a different perspective from or disagree with the operating board directors.
Lastly, the diversity of your board is also extremely important. Groups from different backgrounds, genders, races and perspectives make better decisions and improve business outcomes. I recently had a conversation with CNBC’s Julia Boorstin at the dot.LA Summit about this very thing.
A Board Success Story
Throughout my countless years working and growing with boards, I’ve had many opportunities to see just how important a good BoD is. A great example of when a board decision aided my company and me more than expected is from my time at Zillow.
Prior to 2008, investors were looking to invest more money into Zillow — which we didn’t need at the time. One of our board members, Bill Gurley, gave the great advice of “take the hors d'oeuvres when they’re being passed” or take the money when it’s being offered. We ended up taking on the new capital and it was good that we did. When the 2008 financial crisis hit, the extra capital allowed Zillow to weather the storm and take advantage of the moment to expand more aggressively when the market was up for grabs.
It’s small moments like this that led to bigger successes down the road and prove the importance of having a board early.
Final Thoughts
Your board of directors should help you navigate challenges and serve as a trusted sounding board (pun intended) when you need advice. Something most, if not all, founders know by now is that startups are dynamic and constantly evolving, so as your startup scales your board will too. And if you build the foundations of your board thoughtfully, it will aid your startup in the years to come.
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Spencer Rascoff
Spencer Rascoff serves as executive chairman of dot.LA. He is an entrepreneur and company leader who co-founded Zillow, Hotwire, dot.LA, Pacaso and Supernova, and who served as Zillow's CEO for a decade. During Spencer's time as CEO, Zillow won dozens of "best places to work" awards as it grew to over 4,500 employees, $3 billion in revenue, and $10 billion in market capitalization. Prior to Zillow, Spencer co-founded and was VP Corporate Development of Hotwire, which was sold to Expedia for $685 million in 2003. Through his startup studio and venture capital firm, 75 & Sunny, Spencer is an active angel investor in over 100 companies and is incubating several more.
https://twitter.com/spencerrascoff
https://www.linkedin.com/in/spencerrascoff/
admin@dot.la
4 Things to Watch At This Year’s Tech and Mobility Conference
02:44 PM | November 14, 2022
Photo by Maylin Tu
CoMotion L.A., the annual transportation and technology conference focused on urban mobility, is taking place in Little Tokyo this week. This year’s theme, “The Multimodal City,” brings together public and private players from a range of transportation and mobility spaces, including public officials from cities that span from Los Angeles to Paris and a broad swath of tech companies, including Lacuna, Waymo and BP Pulse.
On the agenda: How do we electrify everything, collect data, reduce emissions, get people out of gas-powered, tire-burning vehicles and into something greener, safer and more equitable (i.e. trains). On the minds of many at the conference will be the billions of dollars the federal government has allocated for new transportation infrastructure.
But first things first: How do you host an entire conference on the multimodal city without a single workshop or panel focused on micromobility or active transportation (biking or walking)?
Oh, wait — there’s a fireside chat called “Sustainability in the Slow Lane” with no listed speakers. Um, it’s only the slow lane if you’ve never zipped past L.A. rush hour traffic on a bike or scooter, Brian. Snark aside, it’s frustrating to see more sustainable and healthy forms of mobility characterized primarily as “slow.” Sure, speed is great, but have you ever biked down The Strand during sunset? Also, the lack of programming on pedestrian and cyclist safety is disappointing.
If micromobility is out, then UAM (urban air mobility) and AAM (advanced air mobility) and eVTOLs (electric vertical take-off and landing aircraft) are in. Space may be the final frontier but investor eyes are fixed on more terrestrial solutions. When it comes to aerial ridesharing, cities are still trying to figure out what will fly: “How should community acceptance be defined, and what is needed to achieve it?” asks one workshop. CoMotion will attempt to answer this and other questions in panels and workshops, drawing on industry players such as Supernal and Overair, the company that announced a partnership with nonprofit Urban Movement Labs to bring aerial taxis to L.A.
Here are some other highlights we’re looking forward to:
The Future of Transit Payments
As L.A. Metro develops and expands its new mobility wallet (set to launch next year), it will be interesting to hear how the agency is reaching unbanked customers often ignored by big tech companies. Metro is also contemplating raising fares and instituting fare-capping, a change that advocates say could hurt the estimated 20% of riders who pay with cash. We’ll be looking at what measures the city is planning to put in place (if any) to make sure its plans for the future don’t leave behind its most vulnerable travelers. Metro might also be set to announce which private mobility players it will be integrating into the mobility wallet — will Angelenos be able to pay for a Lyft or Lime ride with their TAP card or app in the future, setting the city on the path to true multimodal bliss?
Creating a ‘Universal Basic Mobility’ Toolkit in Los Angeles
In conjunction with the mobility wallet it is developing, L.A. is launching the biggest experiment in “universal basic mobility” (UBM) in the country, with 2,000 total people enrolled from South L.A. Participants will receive $150 per month to spend on multimodal transportation from private companies (like Uber) and public transit agencies (like Santa Monica’s Big Blue Bus). This panel will explore how all the different elements of the UBM pilot will work together. We’ll be looking at how LADOT is partnering with nonprofits in South L.A. to get the word out about the pilot, future infrastructure improvements for bikes and pedestrians and how the agency plans to measure success.
Bringing Streetcars Back to LA: A Design Visioning Exercise
A workshop sponsored by ArtCenter College of Design takes inspiration from L.A.’s past to envision its future. If you are occasionally struck by nostalgic yearning for a less car-centric city connected by street cars instead of freeways, then this experience may be for you. Hopefully there won’t be too many urbanists crying into their coffee.
The Urban Frontlines of the Autonomous Rollout
With robotaxis coming to L.A. in the near future, it’s worth looking at lessons from other cities (i.e., San Francisco). Waymo is already seeking community buy-in and recently partnered with Bike LA (formerly the L.A. County Bike Coalition). Will Angelenos embrace autonomous technology on already clogged streets? Will robotaxis play nice with bikes, scooters and pedestrians? We’re looking forward to some healthy debate and the presence of Alex Roy (podcaster at Autonocast) seems like a good sign.
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Maylin Tu
Maylin Tu is a freelance writer who lives in L.A. She writes about scooters, bikes and micro-mobility. Find her hovering by the cheese at your next local tech mixer.
ServiceTitan Reportedly Files for IPO at a Possible $18 Billion Valuation
05:57 PM | January 25, 2022
Photo by Konstantin Evdokimov on Unsplash
ServiceTitan—which has parlayed its field service software for contractors into one of Southern California’s most valuable tech startups—has reportedly confidentially filed for an initial public offering, Business Insider reported Tuesday.
The Glendale-based firm is said to be pursuing a valuation as high as $18 billion via an IPO sometime this year—though the report cautioned that both the timing and valuation could change. At that figure, ServiceTitan would rank among the five-most valuable venture capital-backed businesses in Southern California, according to Pitchbook data.
Reuters previously reported that ServiceTitan had begun preparing for an IPO last fall.
ServiceTitan’s software offers back-office tools for a wide range of service industries, from plumbing and landscaping to pest control and HVAC. It has grown in part by gobbling up other businesses, such as landscaping software provider Aspire and pest control-focused platforms ServicePro and, earlier this month, FieldRoutes.
The startup—founded in 2012 by Armenian immigrants Ara Mahdessian and Vahe Kuzoyan—has also secured venture funding at a prolific rate. ServiceTitan has raised a total of $1.1 billion in capital to date, according to PitchBook data—most recently a $200 million Series G round that closed last June. At the time, the firm pegged its valuation at $9.5 billion.
ServiceTitan’s investors include prominent venture capital firms Tiger Global and Sequoia, as well as private equity firms Thoma Bravo and Arena Holdings. Santa Monica-based VC firm Mucker Capital is also among ServiceTitan’s backers.
Representatives for ServiceTitan did not immediately respond to a request for comment on the Business Insider report.
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Harri Weber
Harri is dot.LA's senior finance reporter. She previously worked for Gizmodo, Fast Company, VentureBeat and Flipboard. Find her on Twitter and send tips on L.A. startups and venture capital to harrison@dot.la.
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