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How To Structure Your Board: From Pre-Seed to IPO
Spencer Rascoff
Spencer Rascoff serves as executive chairman of dot.LA. He is an entrepreneur and company leader who co-founded Zillow, Hotwire, dot.LA, Pacaso and Supernova, and who served as Zillow's CEO for a decade. During Spencer's time as CEO, Zillow won dozens of "best places to work" awards as it grew to over 4,500 employees, $3 billion in revenue, and $10 billion in market capitalization. Prior to Zillow, Spencer co-founded and was VP Corporate Development of Hotwire, which was sold to Expedia for $685 million in 2003. Through his startup studio and venture capital firm, 75 & Sunny, Spencer is an active angel investor in over 100 companies and is incubating several more.
Properly structuring your board of directors can be one of the most important factors in the overall success of a company. As we learned in my last article about why a startup needs a board, the best way to avoid early mistakes at a startup is to surround yourself with experienced people who can provide mentorship and advice.
So, what should you focus on when building a board? You’ll want to start with a solid base and grow from there. As your company shifts, pivots and gains new funding, your board should too. Take a look at how your board may shift throughout the stages of capital-raising:
Pre-Seed Stage
At the very early stages of a company, there usually isn’t even a board of directions. Once you raise any capital, even if it’s from the family and friends round, it makes sense from a governing and legal standpoint to create a board. At this point as founder, you or you and your co-founder are the board. By the time you’ve raised early capital, you should have an idea of three to five other members you may want on the board for support and advice so you can incorporate the company. Remember that whoever the lead investor is in your next stage will want a seat at the table, so be sure that seat is saved.
Series A Stage
By the Series A, you should have around three directors on your board. This again includes the co-founders and now the Series A investor. The lead investor is normally someone who is serving on several boards at the same time, so they aren’t readily available for the everyday workings of the company. They’ll primarily bring financial advice to your business as you begin to see revenue growth.
At this stage, some companies will consider adding an independent director to the board. While this isn’t completely necessary, it can be very helpful for your company’s early development.
Series B Stage
Now at the Series B stage, you should start to see growth in the company. After adding on an investor from the Series B, your board should consist of the two founders and the two venture capitalists, and perhaps your independent director
This is an important time to add an independent director to your board if you haven’t already. This fifth member should be someone who can serve as a peer operator such as another CEO or executive in a related industry, and not just another investor. For example, maybe the company needs to hire a sales team but doesn’t know where to start. It would make sense to add a CRO (chief revenue officer) who has experience in ad sales or digital media here. You’ll want someone who can bring the experience of building out a sales team in a related category or industry.
It’s also crucial to be considering the diversity of your board. Just like any team, diversity across backgrounds, experiences, skills, genders and race/ethnicity will help benefit the company’s success. Having a diverse board means you will be able to understand and target a wider audience. So far, it’s mostly been your experiences informing the company so having a different point of view could add something fresh that you would never have considered.
Series C Stage
At this point, your company has gotten a lot larger and you may be thinking about IPO readiness. You need to think carefully about what roles you’re adding to your board and who you have to fill them. Use these additions as solutions to the functional areas of your company. If you need someone who can provide more financial rigor and be a good partner to the CFO, consider a former accountant, investment banker or former CFO who would have that skill set. It’s all about fitting the puzzle pieces of your board members together.
You’ll also want to start to think about different board committees such as nominating, executive, audit or compensation committees. When developing these committees, you should aim to have two to four board committees with two to three people each. They should have different regulations and the independence required to fulfill their purpose.
Lastly, adding more independent directors is also a wise decision at this stage.
Going Public
If you’re about to go public, it’s time to look at those already on the board. It’s normal at this stage for changes and turnover to arise such as your Series A investor opting out of sitting on a public board. As things shift around, continue to consider the diversity of the board heavily.
I was recently brought onto the board of Varo Bank despite the fact that I have very little experience in fintech and banking. In addition to a wide range of backgrounds, Varo’s board also features a wide range of skills across marketing, audit, operations and more. So although I have little experience in banking, Varo was looking for someone to help scale the company and build the brand. As someone who has built a huge consumer brand and taken companies public before, I fit the bill.
The same goes for Zulily when I joined their board in 2013. At the time, most of the board consisted of people with retail experience and early venture capital investors. They didn’t have the operational experiences of CEOs who had already scaled companies and taken them public so I was brought on.
Building a board is not a one-size-fits-all process. As a board’s needs change or priorities shift, new board members can be recruited to fulfill the new needs or goals. No matter what stage of development your company is at, it’s vital that you have the experience, skills and diversity on your board to ensure that your company will continue to develop and grow.
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Spencer Rascoff
Spencer Rascoff serves as executive chairman of dot.LA. He is an entrepreneur and company leader who co-founded Zillow, Hotwire, dot.LA, Pacaso and Supernova, and who served as Zillow's CEO for a decade. During Spencer's time as CEO, Zillow won dozens of "best places to work" awards as it grew to over 4,500 employees, $3 billion in revenue, and $10 billion in market capitalization. Prior to Zillow, Spencer co-founded and was VP Corporate Development of Hotwire, which was sold to Expedia for $685 million in 2003. Through his startup studio and venture capital firm, 75 & Sunny, Spencer is an active angel investor in over 100 companies and is incubating several more.
https://twitter.com/spencerrascoff
https://www.linkedin.com/in/spencerrascoff/
admin@dot.la
Here Are the LA Seed Startups Top VCs Wish They'd Invested In
07:55 AM | January 05, 2021
Los Angeles is home to around 5,000 startups, the majority of which are in their young, formative years.
Which of those thousands are poised for a breakout in 2021? We asked dozens of L.A.'s top VCs to weigh in. We wanted to know which companies they would have invested in if they could go back and do it all over again.
Yesterday, our investors picked their favorite Series-A or later startups, and not surprisingly there was more consensus, with familiar names like PopShop Live and Scopely leading the way.
But the most lucrative returns come from identifying companies in their infancy, as recent blockbuster IPOs vividly demonstrate. For instance, Sequoia's $600,000 seed check to Airbnb in 2009 accounted for 70% of its shares in the company and helped it get into competitive later rounds. When the vacation rental service went public last month, Sequoia's stake was worth $4.8 billion.
What will be the next breakout? The complete list is below and is ranked in random order except for the first three, which stood out by virtue of getting multiple votes: Pipe enables companies with recurring revenues to tap into their deferred cash flows with an instant cash advance. Clash App, Inc., is a TikTok alternative launched by a former employee of the social network in August. And XCLAIM allows bankruptcy claims to be digitally traded.
Boiling
Pipe
Pipe provides financial services to help cloud service companies tap into their deferred cash flows, allowing them to continue growing without taking on debt or giving up ownership. For subscription-based businesses, this makes it "as if all of your customers converted to annual plans overnight," according to the company.
Founded by Harry Hurst, Josh Mangel and Zain Allarakhia, the company raised $66 million of seed funding earlier this year in a deal led by Craft Ventures and Fin Venture Capital.
Clash App Inc.
Created by former Vine-r Brendon McNerney and entrepreneur and marketing expert P.J. Leimgruber, Clash App is a short form video platform similar to TikTok, but without built-in sound libraries. It's geared toward empowering creators with innovative monetization options and inclusive communities.
XCLAIM
XCLAIM has created an electronic platform where bankruptcy claims that take a notoriously long time to process can be digitally traded. Founded in 2018 by Matthew Sedigh, who has operated in the corporate restructuring field for more than a decade, the company says "rather than wait years for the bankruptcy court process to issue payment distributions, creditors can now access immediate liquidity by selling their claim to interested buyers." Earlier this year, it raised a $4 million seed round led from Luma Launch, First Round Capital and Freestyle Capital.
Simmering
Freck Beauty
Freck Beauty manufactures beauty products intended to make the user feel seen. Remi Brixton, the company's chief executive officer, founded the startup in 2015 when she was in search of a freckle makeup product. When she couldn't find one, she launched her own, the FRECK OG. The East Los Angeles-based company raised an undisclosed amount of seed funding in a deal led by KarpReilly and Stage 1 Fund earlier this year.
The Skills
The Skills wants to be the master class on sports and life. The Los Angeles-based startup launched two months ago and offers classes from gold medal Olympians — including swimmer Michael Phelps and volleyball player Kerri Walsh Jennings — and Grand Slam tennis Champion Maria Sharapova. In December, it closed a $5 million seed round backed by Boston-based Will Ventures, Global Founders Capital, 8VC, Maveron, Hack VC and Correlation VC.
Mapped
Founded by Shaun Cooley, former chief technology officer of Cisco's Internet-of-Things (IoT) and Industries division, Mapped provides IoT services in El Segundo.
The company raised $3 million of seed funding in a deal led by Greycroft earlier this year, putting its pre-money valuation at $9 million.
DataPlor
Created in 2016 by Geoffrey Michener, Dataplor indexes micro-businesses in Mexico (and will soon be expanding to other countries in Central and South America) and sells the data to larger companies.The company relies on contractors in those countries to collect the information from local businesses. It raised $4 million from ff Venture Capital, Quest Venture Partners and Space Capital earlier this year and expects to use it to expand into more Latin American countries.
Grow Credit
Launched by serial entrepreneur Joe Bayen, Grow Credit helps customers improve their credit score by providing credit for subscription services like Netflix and Spotify. Their MasterCard can help consumers with thin or damaged credit scores and the small line of credit can be upgraded for a fee. The company closed a $2 million seed round earlier this year with participation from Mucker Labs.
Outer
The two-year-old Santa Monica-based company has seen business boom during the pandemic as retail stores shut down and online orders surged. The direct-to-consumer outdoor furniture brand uses backyards as showrooms and raised $4.3 million in a seed round earlier this year led by Mucker Capital. Founded by Jake Liu and Terry Lin, a former designer at Pottery Barn, Outer aims to appeal to Restoration Hardware and Pottery Barn shoppers.
WhatNot
A livestreaming reseller of collectibles like FunkoPop vinyl figurines, Pokémon cards and sports cards, WhatNot taps into a growing retail trend and promises that the collectibles are verified, much like sneaker reseller GOAT.
The startup secured $4 million in seed funding this month from Scribble Ventures, Wonder Ventures, Operator Partners, Y Combinator, Liquid 2 Ventures, Twenty Two Ventures and other investors. The company plans to use the funds to expand into video games, comics books, designer toys and vintage fashion.
Fourthwall
Fourthwall is the developer of an internet platform that helps content creators launch fully-branded websites focused on interacting with fans. Their website tag phrase is "Make a living doing what you love," which is complemented by their model, which provides creators 100% ownership of their website and brand.
Founded by Walker Williams and Will Baumann, the company has raised $4 million to date, from investors Defy Partners, Lightspeed Venture Partners and Initialized Capital Management.
Shop LatinX
Shop LatinX calls itself the "leading beauty, fashion, and lifestyle ecommerce designed by and made for Latinas." The brainchild of two Los-Angeles-based Latinas, Brittany Chavez and Raquel Garcia launched their website before Black Friday in 2016. It features more than 200 brands.
First Resonance
Founded by former SpaceX software engineer Karan Talati and Neal Sarraf, First Resonance promises to ease the workflow for manufactures with software intended to provide greater visibility into production and test product development lifecycle. The company raised $1.75 million of seed funding last year from Wavemaker Partners, Stage Venture Partners and PLG Ventures, among clothes.
Vurbl
Vurbl offers curated, one-stop-shop of what it calls the best audio on the internet, which can include podcasts but also goes well beyond that from religious sermons to court arguments. The new platform founded by CEO Audra Gold is being built with the $1.3 million pre-seed round Vurbl closed in September led by AlphaEdison with participation from Halogen Ventures and Ten13.
PocketWatch
Former Disney executive Chris Williams founded the studio that produces family-focused content from YouTube stars. This year it launched clock.work, an advertising agency designed to help major brands reach kids. Investors include Viacom, Greycroft, Third Wave Digital and United Talent Agency, along with strategic angels including Robert Downey Jr. and Jon Landau.
PocketList
The app allows renters to see and share apartments that will soon be available before they're listed — reducing the time properties sit vacant and potentially heating up competition among apartment hunters. It launched earlier this year. The company has $2.8 million in seed funding led by David Sacks' Craft Ventures along with Abstract VC, Wonder Ventures and angel investor Spencer Rascoff, co-founder of Zillow and dot.LA.
Quilt
The audio-based social platform promises to be the spot for "live, supportive, feel good conversations—just like hopping on the phone with a friend when you need it most." It lets people start a conversation around any topic or join by listening. Quilt raised an undisclosed amount of venture funding from Freestyle Capital in 2019.
Tonebase
Founded by Abhi Nayar, Chris Garwood and Igor Licthmann, Tonebase provides high-level music education online. Yale School of Music alumnus Garwood and Lichtman told their alma mater that it built with the idea that it was "a way for people everywhere to learn from the very best musicians around the world — individuals who, due to their busy performing and teaching careers, are traditionally accessible to only a select few." The company has raised an undisclosed amount from Launch fund, e.ventures and other undisclosed last May.
Second Spectrum
Launched in 2013 by Jeff Su, Yu-Han Chang and Rajiv Maheswaran, Second Spectrum already has deals with the NBA and English Premier League. This year it scored another one with Major League Soccer to use its optical tracking system to evaluate and analyze performance.
Second Spectrum puts their tracking cameras inside the stadium. Machine learning and AI-powered analytics provide detailed data that helps coaches and others better understand the game from player speed and deceleration to shot velocity in near real time. That technology can also be used on broadcast platforms to give fans more insight. The company raised about $20 million backed by CAA Ventures, Raine Ventures and The Chernin Group in 2018.
Toucan
Founded by CEO Taylor Nieman, Shaun Merritt and Brandon Dietz, Toucan is a Chrome browser extension that lets people learn a new language. It scans websites you visit and translates some words into the language you want to learn. The Santa Monica-based company most recently raised a $3 million round backed by GSV Ventures, Amplifyher Ventures, and Wonder Ventures, among others.
Serve Automation
Created by former SpaceX engineers, Serve Automation aims to change the way foods get delivered. It has secured $7 million in a seed round and is operating in stealth mode.
Lead art by Candice Navi.
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pipeclash appthe skillsfreck beautyxclaimmappeddataplorgrowcrediouterwhatnotfourthwallshoplatinxfirst resonancevurblpocketwatchpocketlistquilttonebasesecond spectrumtoucanserve automationlos angeles startupsvc sentiment survey
Ben Bergman
Ben Bergman is the newsroom's senior finance reporter. Previously he was a senior business reporter and host at KPCC, a senior producer at Gimlet Media, a producer at NPR's Morning Edition, and produced two investigative documentaries for KCET. He has been a frequent on-air contributor to business coverage on NPR and Marketplace and has written for The New York Times and Columbia Journalism Review. Ben was a 2017-2018 Knight-Bagehot Fellow in Economic and Business Journalism at Columbia Business School. In his free time, he enjoys skiing, playing poker, and cheering on The Seattle Seahawks.
https://twitter.com/thebenbergman
ben@dot.la
'Our Customer Is Not the Police Department': Ring’s CTO Pushes Back On Privacy Concerns
12:10 PM | June 28, 2021
It's been a busy year for Ring, the home security giant best known for its video doorbells. In January, Ring rolled out the Ring Video Doorbell Wired, its smallest and least expensive doorbell yet. The Santa Monica-based company also unveiled an end-to-end encryption feature that adds an additional layer of protection to videos captured by a user's device. And Ring is now working on additional features, including a pet tracking system and a roving camera that can be remotely activated by customers to investigate disturbances.
But as Ring expands its user base, it is also drawing increased scrutiny from privacy and social justice advocates who are concerned about the Amazon-owned subsidiary's partnerships with law enforcement agencies and reports of racial profiling by users of Ring's Neighbors app.
Ring Chief Technology Officer Josh Roth spoke to dot.la about Ring's product development process and how his company approaches privacy and neighborhood safety.
Since the Amazon acquisition, Ring has developed some integrations with the Alexa system and other Amazon products. Are there ways this relationship may become even closer in the future?
Ring Chief Technology Officer Josh Roth
At the end of the day it comes down to what we call a "better together" story. From our side, we can create better solutions and systems that aggregate devices in your home and give you a better way of leveraging those devices together—whether that's interactions between an alarm system and a light, or your Alexa acting as a sensor for other things. There's a tremendous amount of work to continue to iterate and improve on that. No doubt about it, there will be future integrations that continue to enhance that experience.
How much do you see Ring as a smart home company vs. a home security company? Are there ways you might use the tech stack you've developed in ways that move away from the home security focus you've had thus far?
Our mission is to make neighborhoods safer. I don't see that mission changing. We are a safety and security company. With that being said, things you may not think of as safety and security at the end of the day can become part of a safety and security system. An example of that would be anything that can give awareness about the state of a home. Your thermostat has home and away modes so that it can turn itself hotter or cooler depending on whether someone is at home. If you can integrate that into an IoT system to leverage that awareness and tie it to your alarm system, there's tremendous benefit for your safety and security. There's not always this cut-and-dry IoT space and safety and security space. The reality is that if you do things correctly, they actually merge into one.
And of course as more of these functions become automated, there's going to be growing concern about security. There have been some horror stories about hackers being able to spy on families through their Ring systems. How are you alleviating concerns that someone might gain access to a customer's footage?
Privacy and security are really foundational to everything we build. We start with a security and privacy-first mindset and then we try to introduce those features to our customers, and we try to do it in the quickest fashion possible. If you take a look back historically, Ring was the first in the safety and security space to require two-step verification; we were the first to introduce end-to-end encryption. Ring has never been breached, but we put things in place constantly to improve on security. Where we have to, we put in tighter controls. But when we do it, we make it extremely transparent to the customer. From my perspective, security is of the utmost importance, and I think everyone at Ring and Amazon would tell you the same thing.
You rolled out the end-to-end encryption feature earlier this year, but it's turned off by default. Why make it an opt-in setting rather than an opt-out?
End-to-end encryption implies that there's a key that can only be used by a very specific system or user. It requires us to actually turn off some features that our users actually like to have, because those keys can't be shared in all situations. For example, with the iteration of end-to-end encryption out there today you can't have a shared user. The reason for that is key management and how you would actually hand those keys off that shared user for a temporary or permanent amount of time, and which videos you would give access to. We opted to give something that was the most stringent control we could at launch, and to give the users asking for that the ability to turn it on—with the intent of iterating over time and adding more features like shared users.
There's a handful of items like that. Another use case would be a third-party integration. If you use Alexa, for example, to do video recall or to see who's at the front door, they don't have the keys because we don't have a method to pass the keys from a user's phone to Alexa devices. It would break our user promise around encryption and privacy. We really wanted to focus on the beginning experience of end-to-end encryption being as tight as we could, and then adding to it over time based on customer feedback.
How do you balance privacy concerns with the desire to give customers access to new features?
The baseline default experience that a user gets is the highest level of security that can be provided, and we constantly iterate and improve on that. I look at end-to-end encryption as an advanced security feature. I use the analogy of a hotel room. You have the top lock and you lock the door and you put the sign on the door. You may find you don't necessarily need all that, but it gives you peace of mind. So we want to offer that to our users. But the default standard encryption we provide still provides encryption in transit and encryption at rest. And we always examine it to see if we can improve on that. There is a tradeoff between end-to-end encryption and some of the features we know our users like. But I can tell you as a promise from Ring: We will always push toward providing more security and more options for our users with increased transparency. Any time we add something new they are going to have awareness of it. Any time we give them something around security, we're going to give them a choice to enable those items or not.
You mentioned that Ring's goal is to make neighborhoods safer. Is there an evaluation process as you add features to ensure that you are meeting this goal?
We believe in the power of the community and the power of the neighborhood. We also believe in the privacy of the neighborhood. In addition to privacy shutters on our cameras, we also have privacy zones. When you set up a motion zone, you can block out certain areas to respect the privacy of your neighbors if you choose to do so. Again, it's all put in the hands of customers for customer choice.
We also work with public safety agencies. We've been a great resource for COVID-19 information. We work with local fire and police departments. What that means is they have the ability to request videos (through the Neighbors app). They provide requests in a public way so that everyone is completely aware and it's transparent to the entire community what's being asked of them.
Those partnerships with law enforcement have been controversial. Are there ways you approach product development to ensure devices aren't being used as tools for mass surveillance?
Everything we do is customer first. Our customers are the neighbors who live in those neighborhoods. Our customer is not the police department. It's not the fire department. Our customer is the user who has a home, who's putting a Ring doorbell on their house. We start with that premise, and we build everything around that from a privacy and security perspective. Any time that there's anything involving a public safety agency, users have a choice and it's entirely up to them when and if they share information, when and if they share videos, when and if they work with those agencies. We've seen nothing but positive things come out of that. Kidnappings have been solved because of people working with neighborhood agencies. Neighbor advocates are helping track down things like package theft. We're big believers in people working together. We're big believers in customer choice.
Is there a limit to customer choice? Ring has said in the past it won't use facial recognition technology. What if customers want it? And are there other features that may be off the table?
It's a hard question to answer because I can't predict the future of what I haven't built yet. What I can tell you is we don't use facial recognition on any of our devices or services and we will never sell facial recognition technology to law enforcement. Privacy is so important to us. Anything we build will include these strong privacy protections for our neighbors.
We go through privacy reviews, legal reviews, customer reviews, and internal discussions. We make decisions as to whether we think the items we want to build meet the mission to make neighborhoods safer. Is it in the customer's best interest? Is it providing additional privacy, security, and transparency to the customer? If we can say yes to all of those things, I think we are able to build them. If we have question marks, we don't build them.
This interview has been edited for length and clarity.
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