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XWhy Netflix, Hulu, Disney and Amazon Don't Want You Watching TV Alone
JP Mangalindan is a senior contributing writer to dot.LA. His work has appeared in numerous publications over the last 18 years, including Bloomberg Businessweek, Fortune Magazine, GQ Magazine, Protocol, Entertainment Weekly, Mashable and Yahoo Finance. JP earned a bachelor's degree in journalism from Fordham University.

One brisk Friday evening in January at around 9:30 p.m., 15-year-old Ella rushed down the stairs of her home in Stevenson Ranch, California with an announcement for her parents, who were watching "Lupin," a new Netflix series, in the living room.
"Can you get off of Netflix in 15 minutes?" she asked. "I'm having a watch party at 10. Thanks."
Every few weeks, Ella and her four best friends assembled at their laptops, snacks and drinks in hand, to watch something on the popular streaming service with Teleparty, a browser extension that lets users view the same Netflix movie or show at the same time. On tap for tonight? Two episodes of "Gilmore Girls," a show Ella and her "best friend crew" had never seen. Although Ella, whose parents asked us to withhold her full name because she is a minor, couldn't be in the same room with her girlfriends, this solution proved the next best thing — and for the girls that night, it was.
Ella and her friends are just a handful of the millions of people who have adapted to these unprecedented times. With people now spending more time than ever at home because of the pandemic, streaming services are meeting demand by doling out fresh content and serving up new features that expand the viewing experience.
Over the last 12 months, Hulu, Disney Plus, Amazon Prime Video and Sling all rolled out virtual watch parties, enabling groups of people to watch shows and films at the same time. These features were in the works well before COVID-19 struck, but the pandemic spurred them to step up development.
Hulu's Watch Party feature launched in May 2020.
Rolling out features like virtual parties is crucial in the battle for attracting and retaining users. According to a Deloitte survey published this month, 62% of people who signed up for a streaming service, did so to watch a specific show or film and canceled their subscription once they were done watching it. Features like virtual watch parties bring a social element into the equation that keep users engaged longer.
For Hulu, the Watch Party feature it launched its beta version in May 2020 started as an employee and intern hackathon project nine months before. But when the pandemic forced local governments to issue stay-at-home orders, Hulu accelerated plans for Watch Party and developed the feature in less than eight weeks. They rolled it out after initial tests indicated that over 75% of subscribers who hosted a Watch Party said they would do it again.
"We know that watching your favorite shows and movies has always been a social experience, and with TV becoming more synonymous with streaming, streaming has inherently become even more social," said Jason Wong, director of product management at Hulu, who added that the speedy development of Watch Party also stemmed from the fact that 60% of Hulu subscribers already streamed shows and films with others in their home, yielding a social experience unto itself.
"It was an ambitious timeline, but once we identified this need from our viewers, our team was very motivated to quickly deliver something."
In the 24 hours after launching Watch Party last December, Hulu saw over 10,000 unique Watch Party sessions with 60% of viewers in a Watch Party coming from its ad-supported plan. Moreover, Hulu tells dot.LA exclusively that users have held about 1.5 million Watch Party sessions to date, in which nearly 30 million messages were sent through the feature — and it continues to grow in popularity. According to Wong, the number of Watch Parties grew 5x from November to December last year.
Hulu experienced a 97% increase in Watch Parties when Christmas comedy "Happiest Season" debuted in November.
New show premieres like the LGBTQ+ coming out series "Love, Victor" and Season 2 premiere of the teen comedy "Pen15," as well as films such as "Deadpool," "Parasite," and the Hulu original film "Palm Springs," proved particularly popular for Hulu Watch Parties. Also big? Episodic premieres, like "The Bachelor" and "A Teacher," a Hulu original limited series starring Kate Mara. When "Happiest Season," a Christmas comedy starring Kristen Stewart, Daniel Levy and Alison Brie debuted on Thanksgiving, Hulu experienced a whopping 97% increase in Watch Parties.
Five months later, Disney Plus released its own GroupWatch feature. The rapidly growing streaming service, which reported 86.8 million subscribers in December, took a different tack with GroupWatch, however: users can click any one of six "reactions," or emoji, that pop up onscreen during a viewing, but they can't send text-based messages.
That was a purposeful decision, contends Michael Cerdà, vice president of product at Disney Plus.
During GroupWatch's development, the Disney Plus product team conducted extensive research to identify what worked and what didn't. For instance, GroupWatch currently allows up to seven people in a GroupWatch session — a number the group settled on after agreeing that any more people in a session made it "too noisy."
"In our research, one of the big takeaways was that people wanted to feel like they were a part of something, but we didn't want to get in the way of the content," said Cerdà.
While Disney did not disclose engagement numbers around GroupWatch, Cerda acknowledged that Disney Plus users are more likely to hold GroupWatch sessions when highly-awaited new films and shows premiere, when Disney Plus launches in a new region, and around the holidays. Last Halloween, Tim Burton's "The Nightmare Before Christmas" was the focus of many GroupWatch sessions. Other programming like the recently-released series "WandaVision," "The Mandalorian," "Frozen 2," "Lion King," "Clouds" and "Avengers: Endgame" also proved popular for GroupWatch sessions.
Sling's Watch Party, which launched last September, takes things one step further than its rivals, allowing up to four people to participate through video chat. For the Sling product development team, video chat was a "must have" part of Watch Party.
"When you're watching something in real-time, so much of our responses can't be verbalized," explains Jon Lin, vice president of product at Sling TV. "If something is really impactful, you'll see it on the faces of your friends and family. That's the kind of connection we wanted to capture with Watch Party, which is why we focused so much on creating a video chat feature — so it felt like the people you are watching with are actually right there next to you."
Disney Plus is currently exploring expanding the ways users can communicate and share during GroupWatch sessions
Sling also would not disclose specific engagement numbers around their new feature, but said live events like sports have proven very popular for Watch Party users. The streaming service also saw an uptick on the evening of the 2020 U.S. presidential election in November, as well as around Christmas movies during the holidays, says Lin.
Netflix doesn't offer a comparable group watching feature yet — the third-party extension from Teleparty fills the gap for now — but it's likely coming. For services like Hulu, Disney Plus, Sling, Prime Video and others, the feature is yet another way to incrementally boost engagement on their platforms, particularly during a time when it's difficult — or in many cases, strongly discouraged — for people to mingle in groups.
"Streaming services have quickly adapted, and I think it makes absolute sense — it brings a social element, sort of like going to a movie theater," says Eunice Shin, a digital strategy partner who leads media entertainment and direct-to-consumer efforts at Prophet, a growth strategy consulting company. "It's smart for them to pull the feature onto their platform, as opposed to using a separate app like Airtime."
Virtual watch parties aren't just here to stay, it seems. Services are also finding ways to shore up the experience to make them more compelling.
Based on user feedback, Disney Plus is currently exploring expanding the ways users can communicate and share during GroupWatch sessions, including possibly text-based chat or offering more emoji reactions. Hulu said users are clamoring for the ability to throw a Watch Party with their friends on different devices. (The feature only works on desktop browsers at the moment.) Meanwhile, Sling recently updated the design of Watch Party's chat messaging and upped the number of non-Sling TV subscribers who can join Watch Parties, from one to three.
"It's only going to get better — it's going to get more refined." says Cerdà of virtual watch party experiences. "I think we're at the front end of something even bigger."***This story has been updated to correct the timeline provided by Hulu regarding its Watch Party data.
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JP Mangalindan is a senior contributing writer to dot.LA. His work has appeared in numerous publications over the last 18 years, including Bloomberg Businessweek, Fortune Magazine, GQ Magazine, Protocol, Entertainment Weekly, Mashable and Yahoo Finance. JP earned a bachelor's degree in journalism from Fordham University.
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Venture Firm Backstage Capital Laid Off Nine Employees, Reducing Its Staff to Just Three
Kristin Snyder is an editorial intern for dot.la. She previously interned with Tiger Oak Media and led the arts section for UCLA's Daily Bruin.
Venture firm Backstage Capital laid off nine employees, reducing its staff to just three.
Managing partner and founder Arlan Hamilton announced the layoffs Sunday on her “Your First Million” podcast. General partners Christie Pitts and Brittany Davis, along with Hamilton, are the only remaining employees, TechCrunch reported. The move comes only three months after the Los Angeles-based firm said it would only fund existing portfolio companies.
“It’s not that I feel like there’s any sort of failure on the fund side, on the firm’s side, on Backstage’s side, it’s that this could have been avoided if…the system we work within were different,” Hamilton said during the podcast.
Hamilton founded Backstage in 2015 to highlight underrepresented founders and launched a crowdfunding campaign last year to draw in everyday investors. The company announced its plan to raise $30 million for a new fund, bringing in $1 million from Comcast. Having invested in 200 companies, Backstage announced in March that it would not be making new investments.
Hamilton said Backstage’s situation is a “purgatory kind of position,” with companies saying the fund was either too developed or not developed enough to invest in. However, in an email sent to stakeholders, she said she is “optimistic about the next 18 months.”
The firm still intends to grow its assets under management to over $100 million as Hamilton looks for backing from to the 26 funds she has invested in for backing. Hamilton said the company does not “have dry powder right now,” which points to the firm’s struggle to grow.
The news comes during a wave of layoffs across Los Angeles, with companies like Voyage SMS, Albert and Bird letting go of employees.
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Kristin Snyder is an editorial intern for dot.la. She previously interned with Tiger Oak Media and led the arts section for UCLA's Daily Bruin.
A New Tide of LA Startups Is Tackling the National Childcare Crisis
Keerthi Vedantam is a bioscience reporter at dot.LA. She cut her teeth covering everything from cloud computing to 5G in San Francisco and Seattle. Before she covered tech, Keerthi reported on tribal lands and congressional policy in Washington, D.C. Connect with her on Twitter, Clubhouse (@keerthivedantam) or Signal at 408-470-0776.
The pandemic exacerbated a problem that has been long bubbling in the U.S.: the childcare crisis.
According to a survey of people in science, technology, engineering and mathematics (STEM) careers conducted by the city’s WiSTEM Los Angeles program and shared exclusively with dot.LA, the pandemic exposed a slew of challenges across STEM fields. The survey—which consisted of 181 respondents from L.A.County and was conducted between March 2021 and 2022— involved respondents across medical fields, technical professions and science industries who shared the pandemic’s effects on their professional or education careers.
The survey found 60% of the respondents, primarily women, were balancing increased caretaking roles with work or school responsibilities. And while caretaking responsibilities grew, 49% of respondents said their workload also increased during the pandemic.
“The pandemic threw a wrench into lots of folks' experiences both professionally and academically,” said Kathryne Cooper, a health tech investor who sits on the advisory board of WiSTEM. “So we need to acknowledge that.”
In the L.A. area, an increasing number of childcare startups are aiming to address this massive challenge that is a growing national crisis. The U.S. has long dealt with a crippling childcare infrastructure plagued by low wages and a labor shortage in preschools and daycares, but the COVID-19 crisis made it worse. During the pandemic, women left the workforce due to the lack of childcare and caretaking resources. By 2021, women made up the lowest percentage of the workforce since 1988, according to the National Women’s Law Center. Despite the pandemic forcing everyone indoors, caretaking duties fell disproportionately on women.
“I almost actually left my job because everything that I looked at was either waitlisted or the costs were so astronomical that it probably made sense for me to stay at home rather than pay someone to actually look after my child,” said Jessica Chang, the CEO of childcare startup WeeCare.
Brella's Playa Vista-based childcare center lobby.Photo courtesy of Brella
The Marina del Rey-based WeeCare, one of the startups that helps people open their own childcare facilities, announced it raised $12 million in April (to go along with an additional $5 million in bridge funding raised during the pandemic). The company helps people build daycare centers and works with employers to provide access to WeeCare centers and construct child care benefits programs.
Some of these startups strive to boost the number of daycare centers by helping operators with financial costs, licensing fees and scheduling. Wonderschool, a San Francisco-based child care startup, raised $25 million in January and assisted with hundreds of childcare facilities in L.A.-based Playground, which raised $3 million in seed funding last year per PitchBook. Playground acts as an in-house platform for childcare providers to communicate with staff and parents, track attendance, report student behavior and provide automatic invoicing services.
L.A.-based Brella, which launched in 2019, raised $5 million in seed funding in January to create a tech-enabled daycare scheduling platform that could meet the demand of flexible childcare as parents navigate a hybrid work environment, and recently opened a new location in Hollywood. The startup aims to address the labor shortage among childcare workers by paying its workers roughly $25 an hour and offering mental health benefits and career development opportunities for its educators.
“It's this huge disconnect in our society because these are really important people who are doing arguably one of the most important educational jobs,” said Melanie Wolff, co-founder of childcare startup Brella. “They often don't get benefits. They don't have a lot of job security.”
Venture capital funding has poured into the relatively new childcare sector. A slew of parent-tech companies aimed at finding flexible child care and monitoring children saw $1.4 billion worth of venture investments in 2021, according to PitchBook, largely to meet the demands of parents in a pandemic era who have more flexible work commutes and require more tech-enabled solutions.
“I think a lot of it has to do with what employers expect for workers,” said Darby Saxbe, an associate professor of psychology and family relationships expert at USC. “There's still a lot more stigma for men to build their work around caregiving responsibilities–there's a lot of evidence that men are often discouraged from taking paternity leave, even if it's available.”
WeeCare is one of several startups updating the childcare space with technology and flexibility.
Photo courtesy of WeeCare
Childcare benefits are also becoming a more attractive incentive as workers grapple with unorthodox work schedules in a hybrid setting.
“Employers, because of COVID, were having a hard time retaining and recruiting employees,” said Chang. “And they were actually incentivized to actually find a solution to help the employees.”
WeeCare primarily partners with employers of essential workers, like schools, hospitals and grocery stores, and the benefits programs account for the majority of WeeCare’s revenue.
Childcare works are part of a massive labor shortage in caretaker roles that also include nurses, and health aids for the eldery. These workers, which allow women to maintain careers in STEM and other high-paying industries, are vital, according to Saxbe.
“Women can advance in the workplace,” Saxbe said. “But if there's no support at home and there is no one who is helping take care of kids and elderly people, women can't just advance in a vacuum.”
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Keerthi Vedantam is a bioscience reporter at dot.LA. She cut her teeth covering everything from cloud computing to 5G in San Francisco and Seattle. Before she covered tech, Keerthi reported on tribal lands and congressional policy in Washington, D.C. Connect with her on Twitter, Clubhouse (@keerthivedantam) or Signal at 408-470-0776.
“Talent Is Ubiquitous; Access to Capital Is Not': MaC Venture Capital Raises $203M for Early-Stage Startups
Decerry Donato is dot.LA's Editorial Fellow. Prior to that, she was an editorial intern at the company. Decerry received her bachelor's degree in literary journalism from the University of California, Irvine. She continues to write stories to inform the community about issues or events that take place in the L.A. area. On the weekends, she can be found hiking in the Angeles National forest or sifting through racks at your local thrift store.
While venture capital funding has taken a hit this year, that hasn’t stopped MaC Venture Capital from raising $203 million for its second fund.
The Los Angeles-based, Black-led VC firm said Monday that it had surpassed its initial $200 million goal for the fund, which dot.LA reported in January, over the span of seven months. MaC said it expects to invest the capital in up to 50 mostly seed-stage startups while remaining “sector-agnostic.”
“We love seed-stage companies because that’s where most of the value is created,” MaC managing general partner Marlon Nichols told dot.LA. While the firm has invested in local ventures like NFT gaming platform Artie, space startup Epsilon3 and autonomous sensor company Spartan Radar, Nichols said MaC—whose portfolio companies span from Seattle to Nairobi—would continue to eye ventures across the rest of the country and world.
“Talent is ubiquitous; access to capital is not,” Nichols noted. “What they’re building needs to matter; we’ve got to believe that this group of founders is the best team building in the space, period.”
Launched in 2019, MaC is led by four founding partners: VC veteran Nichols, former Washington, D.C. mayor Adrian Fenty, and former William Morris Endeavor talent agents Charles D. King and Michael Palank. Nichols described the team’s collective background in government, consulting, media, entertainment and talent management as its “superpower.”
In a venture capital industry where few people of color are decision-makers, MaC Venture Capital has looked to wield its influence to provide opportunities for founders of color. The firm says 69% of its portfolio companies were started by BIPOC founders and 36% are led by women, while MaC has also diversified its own ranks by adding female partners Zhenni Liu and Haley Farnsworth.
MaC’s second investment fund nearly doubled the size of the firm’s $110 million first fund, which it closed in March 2021. The new fund’s repeat institutional investors include Goldman Sachs, ICG Advisors, StepStone, the University of Michigan, the George Kaiser Family Foundation and the MacArthur Foundation, while the likes of Illumen Capital and the Teachers’ Retirement System of the State of Illinois also pitched in as new investors.
“It’s a great combination of having affirmation from people who have been with us from the beginning and new people coming in that want to be a part of it,” Fenty told dot.LA.
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Decerry Donato is dot.LA's Editorial Fellow. Prior to that, she was an editorial intern at the company. Decerry received her bachelor's degree in literary journalism from the University of California, Irvine. She continues to write stories to inform the community about issues or events that take place in the L.A. area. On the weekends, she can be found hiking in the Angeles National forest or sifting through racks at your local thrift store.