Yes, Hotels Need a Furniture Upgrade. Startup Outer Is on It.

Samson Amore

Samson Amore is a reporter for dot.LA. He holds a degree in journalism from Emerson College. Send tips or pitches to and find him on Twitter @Samsonamore.

Furniture startup Outer wants to upgrade furniture in hotels, shopping malls.

It's no accident that this has been a banner year for direct-to-consumer furniture brand Outer. The Santa Monica startup co-founded by a former Pottery Barn designer seemed to emerge just as people were forced to stay home and its showroom concept seemed appropriately tailored to the social distanced demands of the pandemic world.

The company, which uses customer's backyards as a showroom for potential customers, is now looking to go beyond retail sales.

Outer CEO Jiake Liu said the company wants to furnish hotels, shopping malls and other businesses with their $95 throw pillows and outdoor sectional couches that retail at upwards of $9,000. And it's got some help. Outer announced on Thursday it raised a $50 million Series B round led by Chinese investor and Capital Today founder Kathy Xu.

"We're pretty excited to start testing the waters for working with hospitality groups: hotels, restaurants, and also shopping centers soon," Liu said.

The global outdoor furniture market topped $15.7 billion in 2020, and it's expected to grow 5.7% by 2027, according to a September report from Global Market Insights. The market was already on the rise before the pandemic, but like many industries, the coronavirus accelerated the existing growth trends.

Outer distinguishes itself from competitors like IKEA, Home Depot and Pottery Barn with their high-end eco-friendly designs inspired in part by co-founder and Chief Design Officer Terry Lin.

Outer distinguishes itself from competitors like IKEA, Home Depot and Pottery Barn with their high-end eco-friendly designs.

The company's wicker furniture, blankets and rugs are all made with recycled materials and Liu wants to use some of the Series B funds to invest heavily in making Outer's materials renewable.

A 2019 report from Grand View Research found that while residential purchases of outdoor furniture are still holding steady globally, the real growth is in the commercial sector. The report predicted explosive growth in commercial markets in Asia, including India and China, where Outer does its production at Liu's family-owned factory.

"The area that I'm from, there are a lot of master craftspeople that can actually weave rattan and this all weather wicker," Liu said. "It's a technique that we can't find that readily available in the U.S."

The facility isn't owned by Outer, but it's affected by its demand for sales. Liu said with the pandemic spurring customer demand, the production facility hired roughly 100 people in China over the past 18 months.

"I am really bullish about this marriage of Chinese supply chain and American design," Liu said despite the COVID-related supply chain disruptions that have delayed supply chains and bottle-necked the Los Angeles and Long Beach ports that it relies on.

Liu wants to use some of the Series B funds to invest heavily in making Outer's materials renewable. The company's wicker furniture, blankets and rugs are all made with recycled materials.

New investors Tribe Capital, C Ventures and Santa Monica-based Upfront Ventures joined the round, alongside participation from existing investors Santa Monica-based Mucker Capital, Marina Del Rey-based Mantis VC and Reimagined Ventures.

Outer co-founders Jiake Liu (left) and Terry Lin (right).Outer co-founders Jiake Liu (left) and Terry Lin.

Since its launch in May 2019, the company has raised $65 million.

Liu says Outer's pricing reflects the supply chain and added that the production of its woven materials is difficult for Outer to do outside of China, where his family is from.

Another factor spurring Outer's growth is its unique model for showrooms. Instead of leasing costly real estate to operate a showroom, the company recruits existing customers who own their furniture to join its neighborhood showroom program. The furniture owners earn $50 per showing plus a 10% discount, and often network with people in their neighborhood to show off their new setups and encourage them to buy in.

"There is a huge influx of just customers, looking for anything for their yard" or outside spaces, Liu said. "There's never been this level of demand and it's largely catalyzed by the pandemic."

Linda Kruse is a member of the neighborhood showroom program. Kruse said she found Outer while looking for "gorgeous and interesting" furniture for her backyard in her new Woodland Hills home a couple years ago and was the third person to sign up for the home showroom program.

Kruse said beyond the designs and durability, the eco-friendly aspect of Outer was a selling point.

Outer counted 1,000 virtual showrooms across the country as of July. The company employs 70 people in its offices, but Liu said it'll use some Series B cash to hire more people and double its headcount by next year.

"The big selling feature was that they guaranteed their product for 10 years," Kruse said.
Fuel Innovation: 7 Unforgettable Team Building Experiences in LA
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In today's competitive business landscape, team building activities have emerged as a crucial tool for fostering a positive work environment, enhancing productivity, and crucially, improving employee retention. Studies have shown that such activities help employees feel valued, with one report indicating that 93% of those who felt appreciated were more motivated at work. Importantly, team building events may improve retention rates, as employees who feel connected to their colleagues and company culture are more likely to stay long-term. With these benefits in mind, let's explore some of the most engaging and effective team building activities available in Los Angeles.


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Pickleball is a fantastic team bonding activity because of the easy-to-grasp rules and gentle pace make it perfect for everyone, regardless of age or fitness level. The game thrives on communication and teamwork, as players must collaborate and strategize to outplay their opponents, boosting team cohesion. Plus, the lively, fast-paced action sparks friendly competition and laughter, creating a fun and spirited atmosphere that brings everyone closer together. Los Angeles boasts numerous pickleball courts that are easy to rent if you have your own equipment. If you need additional assistance organizing your pickleball outing, there are plenty of full-service companies ready to handle every detail for you.

Resources: Pickle Pop, Corporate Pickle

Escape Room

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Escape rooms are a great way to build camaraderie. They require participants to work together, combining their problem-solving skills and creativity to overcome challenges and puzzles. The immersive and time-sensitive nature of escape rooms fosters collaboration and communication. Additionally, the shared experience of tackling complex tasks and reaching a common goal helps build trust and foster positive emotions among colleagues.

Resources: The Escape Game, 60Out

Day Trip to Catalina Island

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Catalina Island is a perfect day trip for a team because it provides a break from the usual work environment, allowing team members to relax and connect in a new setting. Shared experiences during the trip, such as exploring new places and participating in fun activities, help build stronger relationships and foster a sense of camaraderie. There are numerous team-building activities such as an arboreal obstacle course, an island tour, scavenger hunts and more.

Resources: Catalina Island Group Activities

Top Golf

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Topgolf is an excellent team building event because it provides an inclusive, relaxed atmosphere that accommodates players of all skill levels, fostering personal connections and improving team morale. The unique blend of competition and entertainment creates an ideal setting for building trust, enhancing communication, and revealing hidden skills among team members. Additionally, Topgolf offers structured team building packages with guided activities, discussion prompts, and lessons on culture, change, collaboration, and strategy, making it a versatile and effective platform for strengthening relationships and boosting overall team performance.

Resources: Topgolf El Segundo

SoFi Stadium Tour

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A SoFi Stadium tour offers a unique, behind-the-scenes experience of one of the world's most advanced sports venues, allowing team members to explore exclusive areas like premium suites, team locker rooms, and the player tunnel together. The tour provides a shared, memorable experience that can foster camaraderie and spark conversations among team members, regardless of their interest in sports. Additionally, the stadium's state-of-the-art features and impressive architecture can inspire creativity and innovation, while the group setting encourages interaction and collaboration, making it an engaging and enjoyable activity for teams of various sizes and backgrounds

Resources: SoFi Stadium Group Tours

Corporate Volunteering

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Volunteer work serves as an excellent team building activity by uniting employees around a shared, meaningful cause, fostering a sense of purpose and collective accomplishment. It provides opportunities for team members to collaborate in new ways, often revealing hidden strengths and leadership qualities that may not be apparent in the regular work environment. Additionally, engaging in community service can boost morale, enhance the company's reputation, and instill a sense of pride among employees, leading to improved workplace relationships and increased job satisfaction.

Resources: Habitat for Humanity, L.A. Works, VolunteerMatch

Corporate Improv Sessions

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A corporate improv class encourages spontaneity, creativity, and quick thinking, skills that are valuable in the workplace. It promotes active listening and collaboration, as participants must work together to create scenes and respond to unexpected situations, fostering better communication and trust among team members. Additionally, the playful and often humorous nature of improv helps break down barriers, reduces stress, and creates a shared positive experience that can improve team morale and cohesion long after the event.

Resources: Improv-LA, Groundlings, Improv for the People

🎬 Paramount and Skydance Are Back On
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Happy Friday Los Angeles! Hope you all had a fantastic Fourth!!

🔦 Spotlight

Paramount and Skydance Media have rekindled talks to merge after negotiations abruptly halted in June. The proposed deal, contingent on approval from Paramount’s board, aims to combine Paramount’s extensive media holdings—including CBS, MTV, and Nickelodeon—with Skydance’s film expertise showcased in hits like "Top Gun: Maverick." This merger signals a potential transformation in the media landscape, positioning the new entity to compete more effectively amid challenges from streaming services and the decline of traditional cable TV.

Led by Shari Redstone, Paramount’s controlling shareholder via National Amusements, the deal represents a pivot towards revitalizing Paramount’s strategic direction amidst financial struggles and shareholder concerns. The involvement of major investors like RedBird Capital Partners and David Ellison underscores the financial backing aimed at stabilizing Paramount’s operations and addressing its $14 billion debt burden. Importantly, the agreement includes provisions to protect National Amusements from potential legal challenges, addressing previous hurdles that stalled earlier negotiations.

The deal also includes a 45-day period for Paramount to explore alternative offers, highlighting continued interest from other potential buyers like Barry Diller’s IAC and media executive Edgar Bronfman Jr. This flurry of activity underscores the significant stakeholders’ interest in Paramount’s future and its potential as a key player in a rapidly evolving media industry.

🤝 Venture Deals

LA Companies

  • Sidecar Health, a startup that offers personalized health insurance plans to businesses that allow members to see any doctor and pay directly at the time of service, raised a $165M Series D led by Koch Disruptive Technologies. - learn more

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