Amazon Warehouse Worker in L.A. Tests Positive, As Company Struggles with Covid-19

Monica Nickelsburg, GeekWire
Monica Nickelsburg is GeekWire’s Civic Editor, covering technology-driven solutions to urban challenges and the intersection of tech and politics. Before joining GeekWire, she worked for The Week, Forbes, and NBC. Monica holds a BA in journalism and history from New York University. Follow her @mnickelsburg and read her stories on GeekWire.
Amazon Warehouse Worker in L.A. Tests Positive, As Company Struggles with Covid-19
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At least 30 of the fulfillment centers that power Amazon's e-commerce business have outbreaks of COVID-19, according to news reports and employee accounts. The most recent case in Los Angeles was reported Wednesday, when Amazon confirmed to City News Service that an employee at their warehouse in Atwater Village has tested positive for COVID-19. The mounting cases are sparking walkouts, frustration, and an unprecedented challenge for a tech company that finds itself at the center of the coronavirus pandemic.


Amazon says it is going to great lengths to protect employees on the front lines, but current and former workers who spoke with GeekWire for this story say its statements don't always match the experience on the warehouse floor. Employee concerns bubbled over in the form of walkouts at fulfillment centers in New York, Chicago, and Detroit this week, with workers demanding Amazon shut down facilities with confirmed cases for thorough cleaning.

The outbreaks and employee unrest come at a time when Amazon desperately needs all hands on deck. The company has been fielding a massive surge in orders in the weeks since the virus gained a foothold in the country. Many shipments are delayed, and consumers across the U.S. are unable to order groceries through the Amazon Fresh service.

Amazon executives are now navigating the responsibility of supplying thousands of Americans under isolation orders with items they need, mitigating virus outbreaks across their facilities, and keeping a worldwide delivery and logistics engine humming during a pandemic.

Meanwhile, workers in Amazon warehouses are facing difficult decisions and trade-offs of their own.

Inside Amazon warehouses

Frank Eliason works at an Amazon fulfillment center in New Jersey where two of his co-workers have tested positive for COVID-19. The 47-year-old is considered at-risk for the disease because he has diabetes. He also has two daughters at home who he worries about infecting.

"Employees are scared," he said. "I am scared. I do not want to bring this to my family. This is an unprecedented event. There is no playbook for employees or companies."

Amazon would not say how many warehouses have COVID-19 cases, but local news reports and a running list tracked in a private employee Facebook group indicate at least 30 of Amazon's 175 fulfillment centers are affected. Workers at several Amazon warehouses are organizing walkouts to demand that the company temporarily close facilities for cleaning. It's a position backed by Amazon Employees for Climate Justice, an activism group created by mostly white-collar workers at the company's Seattle headquarters.


Jeff Bezos Says He’s Being Extorted in Response to Defamation Suit upload.wikimedia.org


"To be honest, every facility that has positive cases in them need to be shut down and cleaned inside and out," said one Oklahoma City worker who asked not to be identified because he is concerned about retaliation from Amazon.

Amazon employees at a fulfillment center in Staten Island made the same demand when they walked off the job on Monday. Amazon fired the organizer of the demonstration, Christian Smalls, claiming he put his colleagues at risk by breaking quarantine. The New York protest was one of several around the country organized by increasingly uneasy Amazon warehouse workers.

"I am sitting here right now trying to decide if today is the day I will get sick," Eliason said. "Do I really want to go in? It is a question I ponder each day."

Eliason said he supports Amazon's decision to fire Smalls, "assuming the employee who was fired was asked to quarantine with pay. I worry each day of people coming in knowingly or unknowingly are sick."

Amazon consults with public health officials and medical experts when deciding whether to shut down a contaminated warehouse, according to spokesperson Timothy Carter.

"Our process also evaluates where the employee was in the building, for how long, how much time has passed since they were onsite, and who they interacted with, among other items," he said in a statement. "If someone hasn't been at the building for quite some time, they were onsite only briefly, or the area they were in was already deep cleaned several times as a regular course of business, we may not need to close."

Amazon's new protocol

Amazon has made more than 150 "significant process changes" in response to the COVID-19 outbreak, according to a blog post by worldwide operations CEO Dave Clark.

On Sunday, Amazon started screening employee temperatures at warehouses in New York and the Seattle area, sending anyone who registers above 100.4 degrees home. Clark said Amazon will roll out temperature screening across its facilities, including Whole Foods stores, next week.

Amazon expanded its sick policies, providing two weeks paid time off for employees who test positive for COVID-19 or are asked to quarantine due to exposure. The company is also offering unlimited unpaid time off to all employees.Clark said that disinfectant wipes and hand sanitizer are readily available in all fulfillment centers, though some workers say they do not have access to those supplies.

"They're not supplying us with the proper PPE or cleaning products to ensure that our areas are cleaned after every shift," said the Oklahoma City worker who asked to remain anonymous. "I have been bringing my own Lysol to ensure my area is cleaned. We were told each department and station would have their own products to clean. Nothing has shown up."

There is a global shortage of personal protective gear (PPE) that even Amazon's vast supply chain has struggled to fill. Amazon ordered millions of masks for fulfillment center employees weeks ago and those supplies are starting to arrive, according to Clark. Any N-95 masks that are critical for healthcare workers will be donated or sold to medical providers at cost. Amazon is requiring warehouse workers to maintain a distance of at least six feet from one another and has canceled daily stand-up meetings which bring employees into close proximity with each other.

It's difficult to conceptualize the sheer size of an Amazon fulfillment center, which can range from 400,000 to 1 million square feet. A typical Amazon warehouse is comparable to 10 football fields lined up.

"Cleaning and sanitizing of an entire warehouse (let alone multiple warehouses) seems incredibly daunting," said Scott Meschke, a microbiologist specializing in pathogens at the University of Washington's occupational health sciences department, in an email.

The Centers for Disease Control do not have specific cleaning guidelines for warehouses, but recommend other facilities close off areas visited by infected people, ventilate, and "wait 24 hours or as long as practical before beginning cleaning and disinfection."

"A potential problem with shutting a facility for cleaning is that in the absence of a more holistic plan to control spread, the likelihood is that contamination may be reintroduced by infected workers," Meschke said.

A lifeline in isolation

Washington, California, New York, and other jurisdictions across the country have implemented mandatory isolation orders, compelling thousands of consumers to turn to online shopping when they might've otherwise visited a store.

Last month, Amazon announced plans to hire 100,000 new warehouse workers to cover for sick employees and respond to the surge in orders from customers practicing social distancing. Clark said Thursday that the company has already hired 80,000.

Analysts at Jefferies conducted two surveys of about 630 U.S. adults on March 10 and March 27 that show how the pandemic is influencing demand for Amazon's products and delivery horsepower. Amazon was the only online retailer that saw consumers increasing their spending, according to the surveys. The percentage of consumers who said they are spending more on Amazon jumped from 14 percent to 34 percent. Consumers are spending less on other sites, like eBay, Chewy, and Etsy, according to the analysis.

Though the shift to online shopping is nothing new, its acceleration due to the pandemic has been disastrous for brick-and-mortar retail. Nordstrom, Macy's, Kohl's and others are shuttering stores and furloughing employees as traditional shopping grinds to a halt. The broad social distancing orders driving this trend are temporary, but the shift to online shopping may not be.

"This is not simply predicated on a one-time bump in the first and second quarter as consumers have been forced to stay home … we believe the current backdrop provides for incremental comfort and awareness of purchasing basic goods at home, which will have [a] lasting impact," write analysts at William Blair.

But the surge in demand may not be the financial buoy for Amazon that it appears to be at first glance. Amazon is spending more than $350 million on its response to the pandemic, according to Clark.

"We expect to go well beyond our initial $350 million investment in additional pay, and we will do so happily," he said.

Amazon increased its minimum warehouse wages by $2 to $17 per hour last month and fulfillment centers temporarily stopped accepting shipments of non-essential items so that the company can restock household goods and medical supplies.

"This could be a headwind for Amazon, partially offset by greater-than-expected demand in grocery items and other staples, including health-related items," wrote Mark Mahaney, an analyst with RBC Capital Markets. That firm lowered its revenue estimates for Amazon this year due to the impact of the coronavirus.

Still, Mahaney believes "Amazon is better positioned than most other names in our coverage universe to weather this macro uncertainty given the diversity of its business."

The sprawling Amazon empire includes its lucrative cloud arm, growing advertising business, and grocery store chain.

Amazon's relative resilience could reshape the e-commerce landscape when the coronavirus threat passes. Millions of Americans are reporting job losses at a time when Amazon is hiring. Retail stores are shutting down at a time when Amazon's demand is surging. Though the tech giant is not immune to economic turmoil, it could come out of the crisis in a more dominant position than before.

This story originally appeared on GeekWire.

Can Technology Outpace Wildfires?

🔦 Spotlight

Hello, LA!

This week, tech headlines are buzzing with OpenAI's launch of Operator, a tool that promises to transform task automation, and TikTok’s major outage, which left millions disconnected. But closer to home, as wildfires blaze across Southern California, survival has become the focus—and technology is making it possible.

When the plume of smoke reappeared on the horizon, residents across Southern California turned to tools like Watch Duty. Over the past week, as flames surged, the app gained 600,000 new users in just one night, delivering critical, real-time information to help residents stay ahead of danger. Watch Duty, designed to provide wildfire updates, has proven to be much more than an alert system. It’s a lifeline.

The app integrates live data, satellite imagery, and community reports to send updates directly to users. Information includes fire locations, evacuation orders, and air quality indices, empowering quick, informed decisions. Its community-driven ethos—with contributions from locals, firefighters, and volunteers—ensures hyper-local and timely updates, filling gaps where traditional news outlets often fall short.

Image Source: Watch Duty

A New Era of Fire Alerts

Watch Duty redefines wildfire preparedness through technology and collaboration:

  • Fire Detection: Monitors data from satellites, agencies, and ground sources to identify wildfires.
  • Data Verification: A team of experts ensures reported activity is accurate.
  • Real-Time Alerts: Notifications are sent within 60 seconds of detection.
  • Community Contributions: Local residents provide photos and updates.
  • User Notifications: Alerts include fire size, location, and evacuation details.

These features make Watch Duty an indispensable tool during wildfire season. In 2024, the app processed over 2 million alerts and supported 50,000 evacuations, with plans to expand predictive modeling by 2025 to anticipate threats before they escalate.

Innovations Reshaping Wildfire Management

Early Detection Leaders:

  • AlertCalifornia: Operates over 1,000 cameras with machine learning to monitor high-risk areas.
  • Pano AI: Uses cameras and sensors to detect smoke and alert responders.
  • Torch Sensors: Deploys heat-detection sensors to identify anomalies early.

Image Source: Torch Sensors

Predictive and Analytical Pioneers:

  • Chooch AI: Employs drones and computer vision to monitor fire hazards.
  • Data Blanket: Uses analytics to forecast fire behavior and assist evacuations.
  • Rain: Leverages advanced atmospheric sensing and AI-driven technology to provide precise fire detection and tracking. Its real-time data on fire weather conditions and environmental factors helps agencies anticipate and respond to wildfires with greater efficiency.
  • SCEPTER: Tracks air quality and wildfire emissions using AI and satellite data.

Image Source: Rain

A Vision for the Future

As Los Angeles continues to adapt to the realities of a changing climate, tools like Watch Duty, Pano AI, and AlertCalifornia are proving to be invaluable. These technologies are not just reactive measures; they represent a shift toward proactive disaster preparedness. The question now isn’t whether technology can help but how much more it can achieve in the years to come.

With the integration of predictive modeling, AI, and real-time data, there’s hope for a future where wildfires are no longer unpredictable forces of destruction. Imagine every household equipped with predictive wildfire maps, heat-detecting drones, and AI-driven tools to guide safety decisions. The innovations are here—it's up to us to support and scale them to ensure they reach the communities that need them most. Which company, which app, or which breakthrough will emerge as the next lifeline? The possibilities for a safer, more prepared Los Angeles feel closer than ever.

🤝 Venture Deals

LA Companies

  • Favorited, a new livestream app positioning itself as an alternative to TikTok, has raised a $1.3M Pre-Seed from HF0, Soma Ventures, and several angel investors from the entertainment and social space. The platform, which participated in the a16z Speedrun accelerator program, offers features like streaks and leaderboards to boost user engagement. Favorited plans to use the funds to enhance its app's functionalities and expand its user base. - learn more
LA Venture Funds
  • Overture VC participated in a $12M Series A funding round for Bedrock Energy, an Austin, Texas-based startup specializing in geothermal heating and cooling systems. Bedrock Energy plans to use the funds to advance its geothermal technologies and expand deployments in Colorado, Utah, and neighboring states. - learn more
  • Navigate Ventures LLC participated in a $7.2M Series A funding round for XILO, a San Diego-based insurance technology startup that provides a quoting and sales automation platform to help independent insurance agencies convert the next generation of insurance shoppers; the funds will be used to scale operations, manufacturing, and commercial efforts for its acne products. - learn more
  • Upfront Ventures participated in a $5.25M Seed funding round for 1up.ai, a New York-based company that automates knowledge for sales teams; the funds will be used to empower their growing customer base, including industry leaders like WalkMe, Gladly, and Deliveroo. - learn more
  • MTech Capital participated in a $2.2M Pre-Seed funding round for Qumis, a Chicago-based AI platform designed to transform insurance knowledge work; the funds will be used to scale its AI capabilities, accelerate product development, and expand its customer base. - learn more
  • Amboy Street Ventures participated in a SEK 304M Series B funding round for Gesynta Pharma, a Stockholm-based pharmaceutical company specializing in anti-inflammatory and pain-relief treatments, with the funds directed toward advancing a Phase II clinical trial of their lead candidate, vipoglanstat, for endometriosis. - learn more

LA Exits

  • Bandy Manufacturing, a Los Angeles-based provider of aerospace fasteners and components, has been acquired by Novaria Group to enhance its portfolio and expand its capabilities in the aerospace and defense industries. - learn more
  • Pangea, a company specializing in eco-friendly and sustainable products with a focus on innovative technology solutions, is being acquired by Nature's Miracle Holding Inc. to accelerate growth and capitalize on synergies in sustainability and tech-driven product development. - learn more
  • Notisphere, a healthcare communication platform streamlining recall and alert management, has been acquired by Par Excellence Systems to enhance its capabilities in delivering efficient supply chain solutions for the healthcare industry. - learn more
  • Cryogenic Machinery Corp., a North Hollywood, California-based manufacturer specializing in cryogenic pumps for industrial gas and energy applications, has been acquired by PSG, a Dover company, to enhance PSG's portfolio of specialized fluid handling solutions. - learn more

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The New Face of Live Shopping: Whatnot’s $5B Journey

🔦 Spotlight

Hello Los Angeles,

This week has been a challenging one for many in our city as we continue to face the aftermath of the recent wildfires. Recovery efforts are in full swing, and as always, the strength and resilience of our community shine through.

If you or someone you know has been impacted, there are resources available to help navigate this difficult time:

  • Pacific Palisades Fire Damage Maps: View here

These tools can provide support, whether you’re looking for financial assistance, housing resources, or updates on affected areas.

While our community focuses on recovery, we’re also reminded of what makes LA unique: its unrelenting drive to build, create, and innovate. A great example this week comes from Whatnot, the live shopping platform co-founded in 2019 by Grant LaFontaine and Logan Head, which has just achieved a major milestone.

Whatnot announced it raised $265 million in Series E funding, valuing the company at an impressive $5 billion.

For those unfamiliar, Whatnot combines shopping and entertainment through live-streamed auctions. Think of it as a vibrant, interactive marketplace where sellers showcase everything from trading cards and collectibles to fashion items, all in real time. Buyers can bid during the stream, creating a sense of excitement and connection that feels more personal than traditional online shopping.

The company’s new funding—co-led by Greycroft, DST Global, and Avra Capital—will drive expansion into markets like Australia and bring improvements to seller tools, from inventory management to advanced analytics. But what stands out most is Whatnot’s focus on its people. CEO Grant LaFontaine announced plans to buy back $72 million in shares for long-term employees, a move that underscores the company’s dedication to sharing its success.

As we move forward, let’s celebrate stories like these that show how innovation thrives in LA—even amid challenges. Whether it’s supporting wildfire recovery, building the next great startup, or simply connecting with others, we each play a role in shaping the spirit of our city.


🤝 Venture Deals

LA Companies

  • Phase Four, a leader in advanced in-space propulsion systems, announced the first close of its Series C funding round, securing nearly 60% of the target raise, led by Artemis Group Capital, to ramp up production of its Valkyrie Hall Effect Thrusters to at least 250 units annually and develop cutting-edge propulsion technologies for defense and national security needs. - learn more
  • Proper, a next-generation supplement brand launched by fitness entrepreneur Amanda Kloots, secured investment from Ben Bennett's Beauty Accelerator, The Center, to redefine the supplement industry with innovative, nutrient-focused wellness solutions tailored for modern lifestyles. - learn more
LA Venture Funds
  • Sound Ventures participated in a $17M funding round for Reshop, a platform simplifying the returns process for consumers and merchants, with plans to use the funds to enhance their technology and expand their services. - learn more
  • LFX Venture Partners participated in a $30M strategic funding round for Shippeo, a Paris-based company specializing in real-time multimodal supply chain transportation visibility; the funds will support Shippeo's global expansion, particularly across North America and the Asia-Pacific region. - learn more
  • Amboy Street Ventures participated in a $15M Series A+ funding round for Granata Bio, a biotechnology company focused on developing advanced gene therapies; the proceeds will be used to accelerate the development of their pipeline and expand their research capabilities. - learn more
  • BAM Ventures participated in a $700,000 seed funding round for MX Locker, an online marketplace for buying and selling motocross gear and parts; the company plans to use the proceeds to enhance its platform and expand its user base. - learn more
  • Crosscut Ventures participated in a $7.15M seed funding round for SoloPulse, an Atlanta-based company developing advanced radar technology; the funds will be used to enhance their product development and expand market reach. - learn more
  • Starburst Ventures participated in Loft Orbital’s $170M Series C funding round, bringing the San Francisco-based satellite infrastructure provider’s total capital raised to $280 million, with the funds aimed at accelerating their "condosat" missions to simplify and expand access to space. - learn more
  • Overture VC participated in a $100M Series B funding round for Harbinger, a Southern California-based electric vehicle company specializing in medium-duty EVs; the funds will be used to accelerate the production of their electric vehicle platforms. - learn more
  • Muse Capital and Time BioVentures participated in an $18M Series A funding round for Conceivable Life Sciences, a New York-based biotech company developing the world's first AI-powered automated IVF lab; the funds will support their ongoing commercial pilot program in Mexico City and preparations for a U.S. launch targeted for early 2026. - learn more
  • B Capital Group participated in a $25M Series B funding round for Labviva, a Boston-based AI-driven procurement platform for life sciences; the funds will be used to accelerate product development, enhance marketing and customer support, and expand internationally. - learn more
  • Focalpoint Partners participated in a seed funding round for Kerna Labs, a San Francisco-based AI biotechnology company focused on advancing mRNA payload design for new therapies, with the funds supporting operational expansion and development efforts. - learn more

LA Exits

  • Intracom Systems, a pioneer in software-based communication solutions, has been acquired by IPC, a global leader in trading communications technology, to enhance IPC's SaaS communications offerings for the financial services industry. - learn more
  • Adexa, a provider of advanced supply chain planning solutions, has been acquired by Eyelit Technologies to enhance its Manufacturing Operations Management (MOM) and Manufacturing Execution Systems (MES) offerings and expand its market presence. - learn more
  • Caramel, a platform specializing in simplifying online vehicle transactions, has been acquired by eBay to enhance its offerings for secure and streamlined automotive buying and selling experiences. - learn more
  • ImaginAb, a biotechnology company specializing in antibody-based imaging and therapeutic solutions, has been acquired by Telix Pharmaceuticals to expand its next-generation therapeutic assets and biologics technology platform. - learn more
  • Sleepypod, a global leader in crash-test-certified safety harnesses and carriers for pets, has been acquired by Paw Prosper to enhance its commitment to pet well-being and expand its portfolio of innovative pet safety solutions. - learn more

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Standing Together Through the Flames

🔦 Spotlight

To our Los Angeles family,

This week’s wildfires have brought immense pain and hardship to our beloved city. Many of our friends, neighbors, and colleagues have faced evacuations, power outages, and the devastating loss of homes and livelihoods. Our hearts go out to everyone affected by this tragedy.

At dot.LA, we want to express our deepest sympathy to those suffering in this moment. We see your resilience and stand with you during this challenging time. This community has always been defined by its strength and compassion, and now is the time to come together in support.

If You or Someone You Know Has Been Impacted, Resources Are Available:

Evacuation Shelters:

  • Calvary Community Church: 5495 Via Rocas, Westlake Village, CA 91362
  • Ritchie Valens Recreation Center: 10736 Laurel Canyon Blvd., Pacoima, CA 91331
  • Pan Pacific Recreational Center: 7600 Beverly Blvd., Los Angeles, CA 90036
  • Westwood Recreation Center: 1350 Sepulveda Blvd., Los Angeles, CA 90025
  • Pasadena Civic Auditorium: 300 East Green Street, Pasadena, CA 91101
  • Pomona Fairplex: 1101 W McKinley Ave, Pomona, CA 91768
  • Stoner Recreation Center: 1835 Stoner Ave, Los Angeles, CA 90025

Animal Shelters:

Small Animals:

  • Agoura Animal Care Center: 29525 Agoura Rd, Agoura Hills, CA 91301
  • Baldwin Park Animal Care Center: 4275 Elton St, Baldwin Park, CA 91706
  • Carson Animal Care Center: 216 W Victoria St, Gardena, CA 90248
  • Downey Animal Care Center: 11258 Garfield Ave, Downey, CA 90242
  • Lancaster Animal Care Center: 5210 W Ave I, Lancaster, CA 93536
  • Palmdale Animal Care Center: 38550 Sierra Hwy, Palmdale, CA 93550

Large Animals:

  • Pomona Fairplex: 1101 W McKinley Ave, Pomona
  • Industry Hills Expo: 16200 Temple Ave, City of Industry, CA 91744
  • Antelope Valley Fair: 2551 W Avenue H, Lancaster, CA 93536
  • Los Angeles Equestrian Center: 480 W Riverside Dr, Burbank, CA 91506
  • Pierce College Equestrian Center: 7100 El Rancho Dr, Woodland Hills, CA 91371

Disaster Relief Information:

  • LA County Assessor: Information for property owners and FAQs about disaster relief.

Mental Health Support:

  • Los Angeles County Department of Mental Health: Crisis counseling and support for those affected. Access services through their website or call their hotline at (800) 854-7771.

Temporary Housing Support:

  • Airbnb: In partnership with 211 LA, offering free temporary housing for displaced residents. Spaces are limited; complete the form to be notified of availability.

Transportation Support:

  • Uber: Use promo code WILDFIRE25 for 2 free rides up to $40 each to/from active shelters.
  • Lyft: Code CAFIRERELIEF25 offers 2 rides up to $25 each for up to 500 riders, valid until 1/15.
  • Metro: Fare collection is suspended systemwide.

Staying Informed:

  • Watch Duty App: Provides real-time wildfire tracking, evacuation warnings, and updates.
  • Los Angeles Fire Department Alerts: Visit their website for the latest information on fire status and safety guidelines.

Safety Precautions:

  • Ready, Set, Go!: Personal Wildfire Action Plan by the Los Angeles County Fire Department.

To those in our community who are volunteering, donating, or offering aid in any form—thank you. Your efforts embody the spirit of LA: strong, compassionate, and unstoppable.

At dot.LA, we’re committed to amplifying stories of resilience and support. If you’ve seen inspiring acts of kindness or have resources to share, please let us know. Together, we can shine a light on the incredible ways this community is stepping up during these trying times.

In the days ahead, let’s hold tight to the bonds that unite us and remember that we are stronger together. The fires may scar the land, but they cannot dim the collective spirit of Los Angeles.

We’re here for you, and we’re with you.

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