What it's Like Taking Over Cornerstone at a 'Bizarro Time' - a Q&A with Saunders and Miller

Ben Bergman

Ben Bergman is the newsroom's senior finance reporter. Previously he was a senior business reporter and host at KPCC, a senior producer at Gimlet Media, a producer at NPR's Morning Edition, and produced two investigative documentaries for KCET. He has been a frequent on-air contributor to business coverage on NPR and Marketplace and has written for The New York Times and Columbia Journalism Review. Ben was a 2017-2018 Knight-Bagehot Fellow in Economic and Business Journalism at Columbia Business School. In his free time, he enjoys skiing, playing poker, and cheering on The Seattle Seahawks.

What it's Like Taking Over Cornerstone at a 'Bizarro Time' - a Q&A with Saunders and Miller

After two decades building Cornerstone OnDemand into one of the largest cloud-based learning and talent management software vendors in the world with a market capitalization of more than $2 billion, CEO and founder Adam Miller is finally ready to walk away.

"This year I celebrated the company's 20th anniversary, I celebrated my 50th birthday, and we acquired our biggest original competitor," Miller told dot.LA. "I think it's the perfect time for me to start my second act."


Santa Monica-based Cornerstone closed its acquisition of Saba Software, headquartered in the East Bay, April 22nd and the company's former CEO, Phil Saunders, will replace Miller June 15th while he becomes co-chair of Cornerstone's board.

The world has changed dramatically since the deal was first announced at the end of February, which is reflected in a lower closing price. Saunders acknowledges it will be no easy task integrating the two companies when their 3,000 employees are working remotely and he is quarantining with family on the East Coast.

"It is a bizarro time," Saunders said. "I guess if you could have a few wishes granted to you, one of them would not be taking over a CEO role in the midst of COVID."

Saunders and Miller spoke to dot.LA's Ben Bergman how the deal got done in such a challenging environment, how they will integrate the companies, and Miller's views about L.A. tech, which he has seen grow up alongside Cornerstone.

Former Saba Software CEO Phil Saunders will become CEO of Cornerstone OnDemand on June 15, 2020.

Adam, you've been CEO for so long. Why step away now?

I started the company 20 years ago with the idea that we would help improve access to education on a global basis, and we have been able to do that. We now have the company clearly on track to a billion in sales and we have delivered over 800 million online courses in the last year. So I'm feeling really good about where we are. We are about to kick off the next chapter in the company with integration with Saba to become a larger scale player. And I think it's the perfect time for me to start my second act, which is really about philanthropy and public service.

CEO and founder Adam Miller is finally ready to walk away from Cornerstone OnDemand

Was it always the plan to step aside when you acquired Saba?

It wasn't definitive when we first started talking two years ago. I've been thinking about this for a couple of years and what transition might look like. As I got to know Phil better and the board got to know him better, it became clear it was the right time to do it.

Phil, this is a challenging environment to come into. You're not even in the office right now. What is it like?

It's sort of like a marriage. When things are going well marriage is pretty easy. It's when things get dicey you test the balance of that personal relationship. Adam and I have been through a lot.

This deal could not have gotten done at a more complicated time. We had very emotional and agitated boards and stakeholders because of COVID-19. And I would say to Adam, "If we just put everyone out of the way, what would you want to do? Do you think this is still a good bet?" And when we both talked it over and said "hell, yeah!" then you know you have something special and it's worth fighting for. I'm really proud of the fact that we fought our way through to the other side because it would have been easy to quit.

Did you ever think about not going through with the deal in light of the coronavirus?

(Saunders) It's public knowledge that when the deal got signed it was at a certain value and when it closed, it was another. [The price fell from $1.395 billion to $1.295 billion at closing.] So there was definitely a bit of a OMG there. But I think it just shows where perseverance and belief and conviction really come through. You know ultimately Adam and I looked at each other - virtually at some point - and made sure that we both believe that the thesis is still rock solid and we both knew it was. There were definitely people all around us that had questions. But I think the belief in the conviction won.

How does the coronavirus change what you will do at Cornerstone?

(Miller) What we do is very applicable to this environment. We help companies recruit online, onboard their people, train them, manage them, and improve communication between managers and employees using digital tools. We're even using our own tools to make this integration happen.

Phil, how does this acquisition change Cornerstone?

If I just kept doing what Adam did for 20 years, then you really would not need me. So part of what I'm here to do is help extend Adam's success. Adam is a founder with an idea he had 20 years ago in his New York City apartment. I never had an original idea in my entire life. I'm just a really good operator. I always like to get my arms around things and make them better. And so it doesn't sound like it, but it's a really good fit between me and Adam. People need to understand that we take combining the companies very seriously. If you do well, you build a really awesome company. If you do it really poorly, you have a mess on your hands. We believe we will get this integration right and we're taking the care and time to do it right. We also have to acknowledge with our employees and with our customers that there's going to be some change. It's undeniable. For example, Cornerstone was running the company like it was the Golitah in talent management. Saba was the David of David and Goliath. Now we're one company and we have to get our minds around the fact that there is a new competitor out there and it's not each other.

Adam you are really one of the forefathers of the L.A. tech scene. Can you reflect on what has changed in the last 20 years as you've built up Cornerstone?

It couldn't have been more different back then than it is today. When I started the only acceptable jobs in L.A. were in entertainment, real estate or perhaps finance. There was no tech community to speak of. I had a very hard time convincing our earliest investors – who were quite frankly friends and family – that it made sense for me to move what was really just me from New York to L.A. to build the technology company there. About 10 years in, we started to see the real development of L.A. tech. I used to say that we were forced by necessity to hire based on potential and not experience because it was impossible to find people with experience. We were a B2B software company in Los Angeles at a time when there weren't even tech companies, much less enterprise software companies. Today it's been an amazing transformation in Los Angeles. I feel like we've accomplished a dual mission. On the one hand, we built Cornerstone from scratch into one of the largest cloud computing companies in the world and simultaneously took L.A. from obscurity to one of the top tech centers in the world.

Could you have imagined 20 or even 10 years ago that the L.A. tech scene would look like it does today?

Not at all. I knew it was becoming legit when people started proactively saying they were going into tech and I knew we had first made it when I started to hear engineers who were at L.A. colleges start talking about staying in L.A. I think the next problem to solve in L.A. is dealing with that seed stage gap, which has to do with companies getting seed funded and maybe even getting their A-round funded, but not being able to get to that B and C round. I think that's the next evolution of L.A. tech and I'm absolutely going to be one of the people helping solve that problem.

This interview has been edited and condensed for clarity

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🚁 One Step Closer to Air Taxis in LA
Image Source: Joby Aviation

🔦 Spotlight

Joby Aviation, a pioneering electric air taxi company, has achieved a significant milestone by successfully flying a hydrogen-electric aircraft demonstrator for 523 miles with only water as a byproduct. This groundbreaking flight showcases the potential for emissions-free regional travel using vertical take-off and landing (eVTOL) aircraft, eliminating the need for traditional runways. The company's innovative approach combines its existing battery-electric air taxi technology with hydrogen fuel cells, paving the way for longer-range, environmentally friendly air travel.

For LA residents, this development holds exciting implications for future transportation options. Joby's technology could potentially enable direct flights from LA to destinations like San Francisco or San Diego without the need to visit conventional airports, offering a cleaner and more convenient alternative to current travel methods. The company's progress in both battery-electric and hydrogen-electric aircraft positions it at the forefront of next-generation aviation, promising to revolutionize urban and regional mobility.

Notably, Joby Aviation has already made strides in Southern California by securing an agreement with John Wayne Airport earlier this year to install the region's first electric air taxi charger. This strategic move sets the stage for LA to be among the initial markets where Joby will launch its electric air taxi service. With plans to commence commercial operations as early as 2025 using its battery-electric air taxi, LA residents may soon have access to a fast, quiet, and environmentally friendly mode of transportation that could significantly reduce travel times and traffic congestion in the region. In the not too distant future, LA might find itself in an identity crisis without traffic and excess smog 🤞🤞.


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Fuel Innovation: 7 Unforgettable Team Building Experiences in LA
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In today's competitive business landscape, team building activities have emerged as a crucial tool for fostering a positive work environment, enhancing productivity, and crucially, improving employee retention. Studies have shown that such activities help employees feel valued, with one report indicating that 93% of those who felt appreciated were more motivated at work. Importantly, team building events may improve retention rates, as employees who feel connected to their colleagues and company culture are more likely to stay long-term. With these benefits in mind, let's explore some of the most engaging and effective team building activities available in Los Angeles.

Pickleball

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Pickleball is a fantastic team bonding activity because of the easy-to-grasp rules and gentle pace make it perfect for everyone, regardless of age or fitness level. The game thrives on communication and teamwork, as players must collaborate and strategize to outplay their opponents, boosting team cohesion. Plus, the lively, fast-paced action sparks friendly competition and laughter, creating a fun and spirited atmosphere that brings everyone closer together. Los Angeles boasts numerous pickleball courts that are easy to rent if you have your own equipment. If you need additional assistance organizing your pickleball outing, there are plenty of full-service companies ready to handle every detail for you.

Resources: Pickle Pop, Corporate Pickle


Escape Room

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Escape rooms are a great way to build camaraderie. They require participants to work together, combining their problem-solving skills and creativity to overcome challenges and puzzles. The immersive and time-sensitive nature of escape rooms fosters collaboration and communication. Additionally, the shared experience of tackling complex tasks and reaching a common goal helps build trust and foster positive emotions among colleagues.

Resources: The Escape Game, 60Out


Day Trip to Catalina Island

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Catalina Island is a perfect day trip for a team because it provides a break from the usual work environment, allowing team members to relax and connect in a new setting. Shared experiences during the trip, such as exploring new places and participating in fun activities, help build stronger relationships and foster a sense of camaraderie. There are numerous team-building activities such as an arboreal obstacle course, an island tour, scavenger hunts and more.

Resources: Catalina Island Group Activities


Top Golf

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Topgolf is an excellent team building event because it provides an inclusive, relaxed atmosphere that accommodates players of all skill levels, fostering personal connections and improving team morale. The unique blend of competition and entertainment creates an ideal setting for building trust, enhancing communication, and revealing hidden skills among team members. Additionally, Topgolf offers structured team building packages with guided activities, discussion prompts, and lessons on culture, change, collaboration, and strategy, making it a versatile and effective platform for strengthening relationships and boosting overall team performance.

Resources: Topgolf El Segundo


SoFi Stadium Tour

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A SoFi Stadium tour offers a unique, behind-the-scenes experience of one of the world's most advanced sports venues, allowing team members to explore exclusive areas like premium suites, team locker rooms, and the player tunnel together. The tour provides a shared, memorable experience that can foster camaraderie and spark conversations among team members, regardless of their interest in sports. Additionally, the stadium's state-of-the-art features and impressive architecture can inspire creativity and innovation, while the group setting encourages interaction and collaboration, making it an engaging and enjoyable activity for teams of various sizes and backgrounds

Resources: SoFi Stadium Group Tours


Corporate Volunteering

Image Source: L.A. Works

Volunteer work serves as an excellent team building activity by uniting employees around a shared, meaningful cause, fostering a sense of purpose and collective accomplishment. It provides opportunities for team members to collaborate in new ways, often revealing hidden strengths and leadership qualities that may not be apparent in the regular work environment. Additionally, engaging in community service can boost morale, enhance the company's reputation, and instill a sense of pride among employees, leading to improved workplace relationships and increased job satisfaction.

Resources: Habitat for Humanity, L.A. Works, VolunteerMatch


Corporate Improv Sessions

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A corporate improv class encourages spontaneity, creativity, and quick thinking, skills that are valuable in the workplace. It promotes active listening and collaboration, as participants must work together to create scenes and respond to unexpected situations, fostering better communication and trust among team members. Additionally, the playful and often humorous nature of improv helps break down barriers, reduces stress, and creates a shared positive experience that can improve team morale and cohesion long after the event.

Resources: Improv-LA, Groundlings, Improv for the People

🎬 Paramount and Skydance Are Back On
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Happy Friday Los Angeles! Hope you all had a fantastic Fourth!!

🔦 Spotlight

Paramount and Skydance Media have rekindled talks to merge after negotiations abruptly halted in June. The proposed deal, contingent on approval from Paramount’s board, aims to combine Paramount’s extensive media holdings—including CBS, MTV, and Nickelodeon—with Skydance’s film expertise showcased in hits like "Top Gun: Maverick." This merger signals a potential transformation in the media landscape, positioning the new entity to compete more effectively amid challenges from streaming services and the decline of traditional cable TV.

Led by Shari Redstone, Paramount’s controlling shareholder via National Amusements, the deal represents a pivot towards revitalizing Paramount’s strategic direction amidst financial struggles and shareholder concerns. The involvement of major investors like RedBird Capital Partners and David Ellison underscores the financial backing aimed at stabilizing Paramount’s operations and addressing its $14 billion debt burden. Importantly, the agreement includes provisions to protect National Amusements from potential legal challenges, addressing previous hurdles that stalled earlier negotiations.

The deal also includes a 45-day period for Paramount to explore alternative offers, highlighting continued interest from other potential buyers like Barry Diller’s IAC and media executive Edgar Bronfman Jr. This flurry of activity underscores the significant stakeholders’ interest in Paramount’s future and its potential as a key player in a rapidly evolving media industry.


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  • Sidecar Health, a startup that offers personalized health insurance plans to businesses that allow members to see any doctor and pay directly at the time of service, raised a $165M Series D led by Koch Disruptive Technologies. - learn more

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