SaaS Veteran Matt Cooley Joins Emotive as President and COO

Caitlin Cook
Caitlin Cook is an editorial intern at dot.LA, currently earning her master's degree in mass communication from California State University, Northridge. A devoted multimedia journalist with an interest in both tech and entertainment, Cook also works as a reporter and production assistant for MUSE TV. She got her Bachelor of Fine Arts in Filmmaking from University of North Carolina School of the Arts.
SaaS Veteran Matt Cooley Joins Emotive as President and COO
Photo by Claudio Schwarz | @purzlbaum on Unsplash

It's not everyday that a venture capitalist joins the team of a company they've previously invested in, but the SMS marketing platform Emotive is taking that route and not looking back.

The L.A.-based company that allows ecommerce brands to text with their customers announced today that SaaS veteran and former investor Matt Cooley has been hired as the company's president and chief operating officer.

This comes about six months after the company's $50 million Series B round, which put the company at a valuation of $400 million. Cooley was also Emotive's first major investor back in 2019, since which he has acted as a go-to-market advisor to the company.

Matt Cooley is Emotive's new president and chief operating officer.

"It's almost like I've been interviewing for this job for two-and-a-half years now, which is fairly unique," said Cooley.

Emotive helps ecommerce brands such as underwear brand Parade and men's hair and skin care company Beardbrand have AI-fueled text conversations with their customers about their purchases. The conversations are designed to feel like a human-to-human interaction, even though they are largely operated by bots.

Since these conversations are two-way, it is distinct from the more familiar one-way text messages many companies send to customers on a regular basis to keep them engaged, notify them of deals and promos, etc. Emotive said their method creates more actual sales. The company boasts that of the customers reached via Emotive, about 8% to 10% make a purchase compared to 1% to 2% on one-way SMS messages.

When Cooley initially invested in Emotive, he said he was surprised this didn't already exist, as mobile phones take up so much space in our daily lives. Now that the pandemic has blown up ecommerce, he sees ecommerce and SMS as an even more perfect match.

Before joining Emotive, Cooley raked in a long record of work in the SaaS space, both as an executive for SaaS companies and as an investor. Software companies Cooley has worked for include New Relic, Mixpanel and, most recently, Skael.

Cooley also has a track record of successfully scaling companies; for example, New Relic scaled to $100 million in revenue while Cooley served on their initial leadership team, which led the company to an IPO in 2014. Emotive has seen 368% in year-over-year growth and currently predicts their annual revenue through subscriptions will go from $1 million to $100 million in the next five years.

"With the right execution, I think this company could be a $10 billion plus valuation in two to three years from now," said Cooley.

As president and COO, Cooley said that everything on the go-to-market side will be handled by him. This includes marketing, sales operations and customer success.

This is also Cooley's first time working with an L.A.-based startup, having primarily worked with San Francisco-based companies. He said that, while he is still unsure whether he will make the move down here, he is excited to be a part of the city's growing startup scene, even if it's from a distance

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Astrolab's New SpaceX-backed Rover Could Change Space Exploration Forever

Lon Harris
Lon Harris is a contributor to dot.LA. His work has also appeared on ScreenJunkies, RottenTomatoes and Inside Streaming.
Astrolab's New SpaceX-backed Rover Could Change Space Exploration Forever
Photo by Samson Amore

This is the web version of dot.LA’s daily newsletter. Sign up to get the latest news on Southern California’s tech, startup and venture capital scene.

Local Los Angeles-area startup Astrolab Inc. has designed a new lunar vehicle called FLEX, short for Flexible Logistics and Exploration Rover. About the size of a Jeep Wrangler, FLEX is designed to move cargo around the surface of the moon on assignment. It’s a bit larger than NASA’s Mars rovers, like Perseverance, but as it’s designed for transport and mobility rather than precision measurement, it can travel much faster, at speeds of up to 15 miles per hour across the lunar surface.

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Kristin Snyder

Kristin Snyder is dot.LA's 2022/23 Editorial Fellow. She previously interned with Tiger Oak Media and led the arts section for UCLA's Daily Bruin.

Meet the Creator Economy’s Version of LinkedIn

This is the web version of dot.LA’s daily newsletter. Sign up to get the latest news on Southern California’s tech, startup and venture capital scene.

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Decerry Donato

Decerry Donato is a reporter at dot.LA. Prior to that, she was an editorial fellow at the company. Decerry received her bachelor's degree in literary journalism from the University of California, Irvine. She continues to write stories to inform the community about issues or events that take place in the L.A. area. On the weekends, she can be found hiking in the Angeles National forest or sifting through racks at your local thrift store.

This Week in ‘Raises’: Total Network Services Gains $9M, Autio Secures $5.9M
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