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Keylogging Controversy Brings TikTok Back Under US Government Scrutiny
Lon Harris
Lon Harris is a contributor to dot.LA. His work has also appeared on ScreenJunkies, RottenTomatoes and Inside Streaming.
TikTok, the social app that’s so popular that some are using it as a search engine at this point, remains as vital destination as ever for Pink Sauce connoisseurs. Still, the company’s PR headaches continued this week.
Independent research performed by developer Felix Krause found code injected by the social network’s operating system enabling it to monitor all keyboard inputs and tags, even without hitting “submit,” a process known as “keylogging.”
As Krause explained on his blog, this could potentially include recording sensitive information such as passwords and credit card numbers. And because TikTok comes with an internal browser, this functionally gives the app the ability to monitor its users as they browse around third-party websites and services.
TikTok’s certainly not alone in checking out all of your data as you type. A previous post by Krause focused on tracking code within Meta’s Facebook and Instagram iOS apps, allowing them to potentially follow users within in-app browsers as well. A recent survey of the top 100,000 most popular websites found that 1,844 logged an EU user’s email address without their consent, and 2,950 recorded a U.S. user’s email data in some form. The keylogging protocol has also been used as a way for employers to monitor the activity of remote employees.
Though it certainly sounds sinister, keylogging is not necessary by definition malicious. TikTok claims that the code in question is used for “debugging, troubleshooting, and performance monitoring,” and in a statement, a representative denied that the company even collects specific keystroke or text input data. (The company also pointed out similar code in GitHub that’s used for an alternative purpose than keylogging, as a third party example.)
Still, the very mention of privacy concerns and TikTok in the same sentence is enough to raise some eyebrows in the U.S., where the app–which is owned by the Chinese parent company ByteDance–has always operated under a dark cloud of suspicion. Allegations in 2019 that the app was hoovering up data from underage users and censoring content on behalf of China’s ruling Communist Party led to calls for investigations from high-profile politicians. In December of that year, just as TikTok was taking over as the world’s most downloaded app, the U.S. Department of Defense was recommending that all military personnel delete it from their phones.
In 2020, President Trump signed a series of executive orders banning U.S. companies from doing business with TikTok (as well as the Chinese-owned WeChat app). These orders were later reversed by the Biden administration, which nonetheless urged Americans handling sensitive information to consider the apps a “heightened risk.”
The House of Representatives’ Chief Administrative Officer (CAO) echoed these concerns just this week following the keylogging report, issuing a “cyber advisory” about security on TikTok, noting that, despite its Culver City headquarters, it’s still “a Chinese-owned company.”
So even a U.S. government that was initially inclined to be more TikTok friendly may be having second thoughts.
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Lon Harris
Lon Harris is a contributor to dot.LA. His work has also appeared on ScreenJunkies, RottenTomatoes and Inside Streaming.
Behind Her Empire Podcast: Coolhaus Ice Cream, Once Sold From a Broken Truck, Is Now a Multimillion Dollar Business
12:29 PM | September 15, 2020
Natasha Case is the co-founder and CEO of Coolhaus, a women-founded and led ice cream brand serving premium cookie sandwiches, pints and bars.
After earning her masters in architecture from UCLA and landing her dream job at Walt Disney Imagineering, she left her corporate job and risked everything she had on an idea and an old postal van she purchased on Craigslist.
At the time, her partner and co-founder, Freya, decided to take the barely drivable van to Coachella to see if their passion for making the first architecturally-inspired ice cream sandwiches could be a viable business.
Coachella was a big hit, and since 2008, Coolhaus has become a multimillion dollar business growing 2-3x per year. Natasha has been named on both Forbes and Zagat's 30 under 30 list and has helped expand the business to over 7,500 grocery stores nationwide, from Safeway to Whole Foods.
Want more? Subscribe to Behind Her Empire on Stitcher, Apple Podcasts, Spotify iHeart Radio or wherever you get your podcasts.
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Yasmin Nouri
Yasmin is the host of the "Behind Her Empire" podcast, focused on highlighting self-made women leaders and entrepreneurs and how they tackle their career, money, family and life.
Each episode covers their unique hero's journey and what it really takes to build an empire with key lessons learned along the way. The goal of the series is to empower you to see what's possible & inspire you to create financial freedom in your own life.
Office Hours: Virta Health’s Sami Inkinen on Changing How Type 2 Diabetes Is Perceived and Treated
03:05 PM | December 30, 2022
Image courtesy Virta Health
Sami Inkinen’s first taste of entrepreneurship was running an online bulletin board system from a farm in Finland.
On this episode of Office Hours, the Virta Health founder and CEO joins host Spencer Rascoff to discuss how to find a compatible co-founder and how his own health scare inspired his latest company.
Since his days in Finland, Inkinen co-founded the online real estate marketplace Trulia, where he served as COO, president and board member before selling the company to the Zillow Group. He founded Virta Health, a company dedicated to surgery-free Type 2 diabetes reversal, in 2014. Now, Virta Health has raised $360 million in equity capital, employs 500 people and boasts 300 enterprise clients.
But, before his entrepreneurial success, Inkinen had to get to America.
“I was entrepreneurially minded, and I was like ‘I just absolutely have to get to Silicon Valley’,” Inkinen said. “That is the NHL of entrepreneurs.”
He applied to Stanford University’s Master of Business Administration program and got in. While there, he met Pete Flint, and the two began to brainstorm what kind of business they wanted to create.
“We both became convinced—it wasn't really a leap of faith—that over the next decade, consumer internet will completely transform residential real estate,” he said.
The pair co-founded Trulia in 2004, and Inkinen said they were able to capitalize on the surging power of the internet at that specific moment. Figuring out SEO early on also helped Trulia reach potential users. But part of Trulia’s success is also due to Inkinen and Flint’s dedication to being good co-founders. Inkinen said their shared personal interests aided that dedication.
“I might compare it to literally finding a life partner,” Inkinen said.
These days, Inkinen has pivoted to health care. He was inspired to commit himself to another startup while rowing 2700 miles from Monterey, CA to Hawaii. But what spurred his interest in diabetes, specifically, was his own health. When he learned that he was pre-diabetic and on his way to Type 2 diabetes, he was shocked, as he considers himself an athlete.
“All my expectations about why people have Type 2 diabetes were completely wrong,” he said. And the more he learned about the issue, the more he realized there was an opportunity. “There is a key to unlock this whole thing, not just to myself, but potentially hundreds of millions of other people.”
After talking to several doctors to understand the space better, he founded Virta Health, which seeks to help patients "reverse" Type 2 diabetes.
“The keyword is the reverse,” he said, “because traditionally, it is treated with medications. You go on insulin, and you try to control your blood sugar. And so we nutritionally reverse Type 2 diabetes and provide the support by medical doctors — through the telemedicine platform — to get people off the medications and make sure it's safe.”
The process is a combination of AI software that measures users’ biometric data and intensive one-on-one support. Virta Health’s care team works with individuals three times a day to guide them through beneficial behavioral changes. Doctors supervise and determine how and when to pull people off of medications like insulin.
“So it's a combination of those two things: the tricks and protocols to behavior change. And [the] telemedicine approach, that very intensive support to enable [it],” he said.
Scaling a company like Virta Health can be challenging, as Inkinen said fear that reversing Type 2 diabetes won’t be successful. But for Inkinen, seeing how his company has helped others is gratifying.
“Now, seeing our patients literally taking this work of our company as a permanent tattoo on their bodies after reversing their Type 2 diabetes, it just gives me shivers,” Inkinen said.
Disclaimer: Spencer Rascoff is an investor in Virta Health.
dot.la reporter Kristin Snyder contributed to this post.
Want to hear more episodes? Subscribe to Office Hours on Stitcher, Apple Podcasts, Spotify, iHeart Radio or wherever you get your podcasts.
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Spencer Rascoff
Spencer Rascoff serves as executive chairman of dot.LA. He is an entrepreneur and company leader who co-founded Zillow, Hotwire, dot.LA, Pacaso and Supernova, and who served as Zillow's CEO for a decade. During Spencer's time as CEO, Zillow won dozens of "best places to work" awards as it grew to over 4,500 employees, $3 billion in revenue, and $10 billion in market capitalization. Prior to Zillow, Spencer co-founded and was VP Corporate Development of Hotwire, which was sold to Expedia for $685 million in 2003. Through his startup studio and venture capital firm, 75 & Sunny, Spencer is an active angel investor in over 100 companies and is incubating several more.
https://twitter.com/spencerrascoff
https://www.linkedin.com/in/spencerrascoff/
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