L.A. Congressman Slams Amazon's Use of Facial Recognition Technology

Rachel Uranga

Rachel Uranga is dot.LA's Managing Editor, News. She is a former Mexico-based market correspondent at Reuters and has worked for several Southern California news outlets, including the Los Angeles Business Journal and the Los Angeles Daily News. She has covered everything from IPOs to immigration. Uranga is a graduate of the Columbia School of Journalism and California State University Northridge. A Los Angeles native, she lives with her husband, son and their felines.

L.A. Congressman Slams Amazon's Use of Facial Recognition Technology
Image from Amazon's Rekognition software guide.

Amazon may have halted the sale of its facial recognition software to police, but the move hasn't eased pressure on the tech giant.

In a letter sent to its CEO Jeff Bezos on Tuesday, Democratic Congressman Jimmy Gomez (D-Calif) blasted Amazon's handling of its software, Rekognition, calling on the company to provide detailed info about privacy and bias inherent in the program.


Amazon could not be immediately reached for comment.

But, the letter comes on the heels of Amazon's announcement that it banned police use of the surveillance software for a year so that Congress has time to place stricter regulations on the technology, a move it supports. Microsoft placed a similar moratorium on their facial recognition technology and IBM dropped theirs altogether citing worries about violating basic human rights and freedoms.

An image from Amazon Rekognition's online developer guide.

Amazon

Gomez, who represents Los Angeles and sits on the House Oversight and Reform Committee, called Amazon's move nothing more than "performative."

"Corporations have been quick to share expressions of support for the Black Lives Matter movement following the public outrage over the murders of Black Americans like George Floyd at the hands of police," he wrote. "Unfortunately, too many of these gestures have been performative at best. Calling on Congress to regulate facial recognition technology is one of these gestures."

The letter was another salvo in what Gomez characterizes as a two-year long effort to get the e-commerce giant to divulge information about how widespread use of the surveillance software is and how data is collected.

"After two years of formal congressional inquiries – including bicameral letters, House Oversight Committee hearings, and in-person meetings – Amazon has yet to adequately address questions about the dangers its facial recognition technology can pose to privacy and civil rights, the accuracy of the technology, and its disproportionate impact on communities of color," Gomez told Bezos.

The issue has played out for years in the Los Angeles communities Gomez represents. Activists regularly object to the use of technology that has the potential to exacerbate racial bias and impede on privacy. The issue exploded anew on the national stage in the aftermath of the George Floyd protests.

Gomez told Politico last week he's drafting legislation that would place restrictions on local and state police from using the technology.

Read Gomez's full letter below:

Dear Mr. Bezos:

On June 10, Amazon announced a one-year moratorium on police use of its facial recognition technology, Rekognition. In a statement, your company said it supports federal regulation for facial recognition technology and "stand[s] ready to help if requested." In the spirit of that offer, I write to request information on the implementation of the moratorium, and resubmit a list of questions I have asked your company over the course of nearly two years on public safety and civil rights concerns associated with Amazon's facial recognition technology – questions that have largely gone ignored or woefully unaddressed.
While I am encouraged by the direction Amazon appears to be taking on this issue, the ambiguity of the announcement raises more questions than answers. For example, the 102-word blog post announcement fails to specify whether Amazon will stop selling Rekognition to police departments during the moratorium; whether the company will stop the development of its facial recognition system during the moratorium; whether the moratorium would encompass both local and federal law enforcement agencies beyond the police, such as the Department of Homeland Security (DHS) and Immigration and Customs Enforcement (ICE); whether the moratorium applies to current contracts with law enforcement agencies; and whether Amazon plans to submit their technology to the National Institute of Standards and Technology (NIST) for testing before it resumes operations. I am also troubled by the one-year expiration of the moratorium and how Amazon will proceed in the event federal legislation is not signed into law within this self-imposed timeframe.
After two years of formal congressional inquiries – including bicameral letters, House Oversight Committee hearings, and in-person meetings – Amazon has yet to adequately address questions about the dangers its facial recognition technology can pose to privacy and civil rights, the accuracy of the technology, and its disproportionate impact on communities of color. Below is a representative, non-exhaustive list of questions I have asked Amazon regarding your company's facial recognition policies, and its decision to market it and sell it to law enforcement agencies. I look forward to your prompt and public engagement on these matters.

Outstanding Requests

Adequate answers from Amazon on its efforts – if any – to ensure customers, including law enforcement agencies and departments, do not use their product in violation with the company' terms of use, policies, or other restrictions. Requested on July 26, 2018; January 24, 2019; and February 27, 2019.

Information on any internal accuracy or bias assessments performed on Rekognition, and the results for race, gender, skin pigmentation, and age. Requested on November 29, 2018.

Further information on why – despite Amazon's recommend use of Rekognition at a 95% confidence threshold – it sells the product to law enforcement agencies and departments with an option to operate the software at the default 80% threshold. Requested on February 6, 2019; February 27, 2019; and September 26, 2019.

Information fully responsive to my question on whether Amazon built protections into the Rekognition system to protect the privacy rights of innocent Americans. Requested on November 29, 2018.

Details regarding mechanisms – if any – built into Recognition that allow for the automatic deletion of unused biometric data. Requested on November 29, 2018.

Clarification on whether Amazon conducts any audits of Rekognition use by law enforcement to ensure that the software is not being abused for secretive government surveillance. Requested on February 6, 2019; and February 27, 2019.

Answers regarding reports that Amazon is engaged in surveillance partnerships with over 1,350 police departments across the United States. Requested on February 6, 2019; and February 27, 2019.

Records and information related to all law enforcement or intelligence agencies that Amazon has contracted or otherwise communicated with regarding acquisition of Rekognition and currently use the service. Requested on February 6, 2019.

Information on whether Amazon Rekognition is currently integrated with any police body-camera technology or existing public-facing camera networks. Requested on February 6, 2019; and February 27, 2019.

Clarification on whether the training dataset (rather than subsequent calibration sets) skewed white, or whether it was primed to recognize white faces. Requested on February 6, 2019; and February 27, 2019.

Answers regarding reports that Amazon is marketing this technology to ICE. Requested on February 6, 2019; and February 27, 2019.

Corporations have been quick to share expressions of support for the Black Lives Matter movement following the public outrage over the murders of Black Americans like George Floyd at the hands of police. Unfortunately, too many of these gestures have been performative at best. Calling on Congress to regulate facial recognition technology is one of these gestures. However, Amazon – as a global leader in technology and innovation – has a unique opportunity before them to put substantive action behind their sentiments of "solidarity with the Black community" by not selling a flawed product to police, and instead, play a critical role in ending systemic racism in our nation's criminal justice system.

Thank you for your attention to this important matter. I look forward to your responses on this issue.

Sincerely,

Jimmy Gomez
Member of Congress
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⚖️FTC’s "Click to Cancel" Rule and Its Ripple Effect on Tech

🔦 Spotlight

Happy Friday Los Angeles,

The FTC’s new “Click to Cancel” rule is shaking up subscription-based tech. Now, instead of navigating a maze of cancellation hurdles, users can cancel subscriptions as easily as they signed up—with a single click. This shift is a wake-up call for SaaS, streaming, and app-based companies, where once-hidden exit options often kept users around simply because canceling was a hassle.

The rule also requires businesses to send regular renewal reminders, ensuring customers stay informed about upcoming charges. It's more than a cancellation button—it’s about transparency and giving users control over their decisions.

For startups, the impact goes deeper than UX adjustments. Many have relied on "dark patterns," which subtly discourage cancellations by hiding the exit. Now, companies must shift toward building genuine loyalty by delivering real value, not by complicating exits.

While this might affect retention rates initially, it could lead to more sustainable business models that rely on satisfaction-driven loyalty. Investors may start prioritizing companies that emphasize transparent, long-term engagement over those that depend on dark patterns to maintain retention metrics.

The rule opens the door to more ethical UX design and a truly user-centered approach across the tech industry. It may even set a precedent against manipulative design in other areas, such as privacy settings or payment methods.

Ultimately, the “Click to Cancel” rule presents an opportunity for the tech industry to foster trust and build stronger customer relationships. Startups and established companies that embrace transparency will likely stand out as leaders in a new era of customer-centric tech, where trust—not tricky design—is what retains users.

As the tech landscape continues to evolve, LA Tech Week 2024 offers a chance to explore these shifts in real-time. Check out the upcoming event lineups to stay informed and make the most of your time:

For updates or more event information, visit the official Tech Week calendar.


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    🌴🧑‍💻 Your Guide to LA Tech Week 2024

    🔦 Spotlight

    Happy Friday Los Angeles,

    As many of you know, LA Tech Week is right around the corner, kicking off next Monday October 14th bringing together founders, creatives, investors, and engineers for a week of immersive events, panels, and socials across the city. From blockchain and AI to biotech and design, LA Tech Week is a chance to dive into the ideas shaping today’s technology landscape.


    What to Look Forward To

    Insights from Visionary Leaders: Hear firsthand from industry trailblazers as they share stories, challenges, and key lessons from their experiences. Expect fresh perspectives on AI, venture capital, biotech, and the ethical questions around emerging technologies.

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    Plan your week with the daily lineup, organized by location for easy navigation:

    For updates or more event information, visit the official Tech Week calendar.

    Enjoy LA Tech Week 2024!!


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    LA Companies

    • Clout Kitchen, a Los Angeles and Manila based startup, has raised $4.45M in seed funding, co-led by a16z SPEEDRUN and Peak XV’s Surge, to develop AI-powered digital twins, which enables gaming creators to produce realistic virtual avatars for content and fan engagement. - learn more
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      LA Venture Funds
      • EGB Capital participated in a $10M Series A funding round for MiLaboratories, which develops software that enables biologists to independently analyze complex genomic data, accelerating research and discovery in fields like drug development. - learn more
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        LA Exits

        • Options MD, a Los Angeles based telemedicine platform that provides care for people suffering from severe and treatment-resistant mental illness, is set to be acquired by Resilience Lab, an AI-driven provider focused on enhancing mental health care access. - learn more

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        LA Tech Week 2024: Saturday-Sunday Event Lineup
        tech-week

        Here’s what’s happening during the closing weekend (Oct 19 - Oct 20) of LA Tech Week 2024! Events are organized by location so you can easily catch the sessions that interest you most.

        SATURDAY EVENTS

        BEVERLY HILLS

        12:00 PM

        • BIG Showcase (Invite Only):

        BIG Showcase (Invite Only)

        2:00 PM

        Light Dao

        Struck Capital, Seahorse Express

        EAGLE ROCK

        12:00 PM

        Sunrise Integration, Shopify

        EL SEGUNDO

        9:00 PM

        Administratum, Valar Atomics

        HOLLYWOOD

        10:00 AM

        Passes

        MALIBU

        6:00 PM

        • Malibu Beachfront Investors Networking & Wine Tasting:See Details

        Gaya Ventures

        MARINA DEL RAY

        6:00 PM

        • Awaken Your Spirit: A Journey of Transformation (Invite Only)

        Sagos Distro, Alma Wellness

        SANTA MONICA

        7:00 AM

        Founders Running Club

        8:30 AM

        Techstars

        9:00 AM

        Magic Mind

        StartupStarter, Inc., City of Santa Monica

        10:00 AM

        Gen She

        AI LA

        Crea, Barry's, Unsubscribe

        10:30 AM

        Plantologist

        11:30 AM

        • Pickleball Palooza (Invite Only)

        YouTube

        1:00 PM

        • Realfren Games: From strangers to an inner Realfren within 52 weekends: See Details

        Office for Humanity and Circuit Works

        • Talking blockchain technology with special guests: See Details

        LadyDayDao

        5:00 PM

        KARD, What's Plots

        THE VALLEY

        7:00 AM

        Camino5

        VENICE

        9:00 AM

        Westside Yogis

        11:00 AM

        Open App

        1:00 PM

        Ripe and Teddy's Hot House

        4:00 PM

        • Fashion Forward: How AI is Redefining the Fashion Industry: See Details

        VIAVIA, BNTO.RENT, ALMA.AI

        VIRTUAL

        11:00 AM

        BLCK UNICRN

        WEST HOLLYWOOD

        7:00 PM

        Next Sequence

        SUNDAY EVENTS

        INGLEWOOD

        12:00 PM

        Entrepreneur Ventures, VCPE GROUPS

        PLAYA DEL RAY

        2:00 PM

        AI LA, DELL, NVIDIA

        SANTA MONICA

        10:00 AM

        • Women Founders, Cold Brew & Beach View, Rooftop: See Details

        Clutch Talent

        11:00 AM

        11DollarSunglasses.com, Less Litter Foundation

        12:00 PM

        Data in LA, Amplitude

        12:30 AM

        New Moon, Warner UK Innovations

        TOPANGA CANYON

        3:00 PM

        Dreamore

        VENICE

        8:00 AM

        • Surf session with founders, investors, creators: See Details

        Surfed Club, Bow Shock

        12:00 PM

        • Podcast Panel and Brunch: LA Tech Community Builders: See Details

        WeAreLATech.com, Blankspaces.com

        VIRTUAL

        2:00 PM

        BLCK UNICRN


        For updates or more event information, visit the official Tech Week calendar.

        Enjoy LA Tech Week 2024!


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