
Get in the KNOW
on LA Startups & Tech
XLAUSD's Remote Back to School Plans Have Parents Worried Their Kid Will Be Left Offline
Francesca Billington is a freelance reporter. Prior to that, she was a general assignment reporter for dot.LA and has also reported for KCRW, the Santa Monica Daily Press and local publications in New Jersey. She graduated from Princeton in 2019 with a degree in anthropology.

All five of Adriana Ruiz's kids start school Tuesday, but she still doesn't know if all of them will even attend their virtual classes. Her kids, ages 10 through 16, all have district-issued laptops they were given their second week into remote learning in March, but the WiFi at her apartment in Cudahy is spotty and can't support five streaming devices for hours on end.
Last week, after picking up their books, Ruiz requested an internet hotspot. She's still on the waiting list.
In addition, Ruiz is worried that she'll need to help her children through their lessons, though she hasn't been trained on the district's teaching platforms.
She's not alone. Across the city, anxiety is rising as parents and children face a new type of school year. Parents have become both the district's IT team and teachers' aides. Advocates worry that low-income students without access to a quiet place to work and stable internet access will suffer most. And there's also concern about keeping school-age children's attention focused on a screen.
Despite months of preparation, LAUSD, the nation's second largest school district, still can't account for some basic connectivity issues. The district, which has partnered with several internet carriers, has no way of determining how many of its 600,000 students have access to WiFi, LAUSD spokesperson Barbara Jones told dot.LA.
Hannah Gravette from Innovate Public Schools, a Bay Area nonprofit that began working with public school parents in L.A. two years ago, said some parents aren't getting internet despite district promises because of unpaid bills. Some undocumented families were also uncomfortable with the information providers were requesting of them.
"In many of L.A.'s dense, urban-core communities, there are already equity issues with bandwidth. Less towers, more people," Gravette said. "So already there was spotty or poor connectivity."
There's a disconnect between what LAUSD is providing and whether parents feel prepared. At the same time, there's little the district can do to forecast what online learning will look like for many children.
Earlier this month, the California Department of Education was scrambling to provide resources for about 1 million students who didn't have the technology needed for remote learning.
When schools first shut down in March, LAUSD announced a $100 million initiative to provide every student with a laptop and internet hotspot. Superintendent Austin Beutner marked the issue nearly "solved" in early May during a weekly video update.
But it wasn't.
Many families still didn't have laptops. And Beutner has said that the first few days of school — the days most students remember for awkward introductions and first impressions — will be used for orientation, training and to hand out laptops and hotspots.
Schoology, the online course management system downloaded onto district-loaned devices.Sharaf Maksumov/ Shutterstock
For those families still without tech access, the district has set up a hotline. But getting the message out has been difficult, a reflection of the uneven communication in a district trying to reach busy parents.
Jenny Hontz, who works at the L.A. nonprofit Speak Up, an advocacy organization that represents over 4,000 parents across the city, said several families she has spoken with didn't even know there was a help number to call. Instead they were calling their local schools, which were closed. Desperate parents were leaving messages on voicemails that weren't always picked up.
L.A. Unified School District has over 1,000 schools and 200 independently-run charter schools. With about 80% of students qualifying for free or reduced lunch, many of the students come from households struggling financially.
"I believe that the effort was made. Principals went into students' homes to give screen devices, etc. It doesn't necessarily mean 100% of them got it," Pedro Noguera, dean of USC's school of education told dot.LA.
"How effectively they addressed the need remains to be seen. We know there are a lot of kids that, even if they had access, were not online, were not doing their work. We don't know why."
LAUSD's own survey shows that class participation this spring was disproportionately low for Latino and Black students, students classified as English learners, students with disabilities and students in foster care or experiencing homelessness.
A report from an over two-month period this spring covering secondary students showed only 60% of the district's middle and high school students were active each day on Schoology, the online course management system downloaded onto district-loaned devices. At the time, when it was unclear how long the pandemic would keep schools closed, students' participation wasn't required, so it's difficult to tell how much of this will predict the system's use in the fall.
"We've learned a good deal about online education since March and it's clear there is a need for more one-on-one support for students," Beutner said in an update last week. "The individual attention a teacher can provide to a student in a classroom at a school is not easily replicated in a Zoom class with 20 or 30 students."
He said the district will offer in-person and online tutoring for students who need it, an initiative with the new nonprofit Step Up Tutoring.
Meanwhile, the district has purchased some 200,000 computers.
But even once kids received devices, not every parent knew how to use it or log into the online school system where their kids would attend class and submit assignments.
The only official training Ruiz received on distanced-learning software was how to log in into Schoology, a platform her older children knew how to use. But this fall, her five kids might each use a different online platform because each teacher can choose their own.
Meanwhile, she's waiting for her hotspot. LAUSD's Jones told dot.LA that the school district has "been able to fulfill all requests for hotspots," but she wouldn't say whether there remained a waiting list for some.
When she is online, Ruiz will be doing what a lot of students are doing to get by — Googling it.
"It was new for us as parents," Ruiz said. "We didn't get a lot of training into navigating the different technology platforms. We had to Google and YouTube it. Just as the teachers got training, parents need training as well."
- How the Pandemic Brought Technology to LA Schools - dot.LA ›
- Long Lines at LA Schools as 'Daily Pass' Servers Crash - dot.LA ›
- LAUSD Spent Millions on Learning Apps That Felt Like a Maze - dot.LA ›
Francesca Billington is a freelance reporter. Prior to that, she was a general assignment reporter for dot.LA and has also reported for KCRW, the Santa Monica Daily Press and local publications in New Jersey. She graduated from Princeton in 2019 with a degree in anthropology.
Subscribe to our newsletter to catch every headline.
Snap Says It Will Miss Earnings Targets, Slow Down Hiring
Christian Hetrick is dot.LA's Entertainment Tech Reporter. He was formerly a business reporter for the Philadelphia Inquirer and reported on New Jersey politics for the Observer and the Press of Atlantic City.
Snap warned on Monday that it will likely report lower-than-expected revenues and profits this quarter—a revelation that sent the social media firm’s stock price plunging by 30%.
“The macroeconomic environment has deteriorated further and faster than anticipated,” Snap disclosed in a filing with the Securities and Exchange Commission. “As a result, we believe it is likely that we will report revenue and adjusted EBITDA below the low end of our [second quarter] 2022 guidance range.”
The Santa Monica-based company was already bracing for another challenging quarter due to economic headwinds like inflation and Russia’s invasion of Ukraine, which it said have harmed the digital advertising market. Snap, which generates virtually all of its revenue from ads, is also still grappling with Apple’s decision to restrict how users are tracked on mobile devices.
As a result of the gloomy outlook, Snap is set to slow down on hiring. The company now plans to hire another 500 new employees through the end of this year, compared to the 900 employees who have already accepted offers this year and the 2,000 people it added over the last 12 months, according to The Verge, which cited a memo from Snap CEO Evan Spiegel.
“Our most meaningful gains over the coming months will come as a result of improved productivity from our existing team members,” Spiegel wrote in his note to staff.
Snap’s shares subsequently fell more than 30% in after-hours trading, to $15.71 as of 4:45 p.m. Pacific Time. The company’s stock closed Monday’s trading at $22.47—down 52% since the start of this year and 73% off its 52-week high in September. (Disclosure: Snap is an investor in dot.LA.)
Christian Hetrick is dot.LA's Entertainment Tech Reporter. He was formerly a business reporter for the Philadelphia Inquirer and reported on New Jersey politics for the Observer and the Press of Atlantic City.
Halsey Blasts Record Label for ‘Fake Viral’ TikTok Requirement
Kristin Snyder is an editorial intern for dot.la. She previously interned with Tiger Oak Media and led the arts section for UCLA's Daily Bruin.
The singer Halsey has claimed that their record label is requiring TikTok momentum before letting them release new music, in comments that draw attention to the video-sharing app’s growing influence over the music industry.
In a TikTok video released Sunday, Halsey claimed the Astralwerks-Capitol label will not allow them to release their latest song until “they can fake a viral moment on TikTok.” Halsey played the song in the background as they said that “basically every artist these days” is stuck waiting for TikTok virality as they plan music releases. In a subsequent series of Tweets, Halsey said that their TikTok video ironically going viral has not yet resulted in a release date, despite the song having been ready for a month.
The response has ranged from people viewing the video as a disingenuous marketing scheme meant to gain sympathy to others expressing support for the musician.
“Our belief in Halsey as a singular and important artist is total and unwavering,” an Astralwerks-Capitol rep told Variety. “We can’t wait for the world to hear their brilliant new music.”
Other musicians have recently expressed similar complaints. Ahead of Adele’s 2021 album, the singer said she shot down her team’s request to share her new music on TikTok. But few in the industry have Adele’s reach, and artists like Florence Welch, Ed Sheeran and FKA Twigs have all taken to TikTok at their labels' behest.
In April, Lizzo released her latest single “About Damn Time” on TikTok with an accompanying dance; the audio has since been used in over 1 million videos on the app, while the song made it to no. 9 on the Billboard Hot 100 chart. Other music artists are using TikTok stars to promote their material, with singer Harry Styles tapping influencer Brittany Broski to take over his social media ahead of his recent concert.
As artists can now grow their audiences on social media without relying on traditional mainstream media, it’s clear that TikTok has disrupted the industry. Take Lil Nas X, who used the app to promote "Old Town Road" and was up for five Grammy awards this year. On occasion, a short singing clip can even lead labels to sign new artists, as was the case with Australian singer Peach PRC.
A viral moment on TikTok can also take an unknown song or music project to new heights. “The Unofficial Bridgerton Musical,” a passion project started on the platform, beat theater legend Andrew Lloyd Webber to take home a Grammy earlier this year. Having bought the rights to Universal Music Group’s catalog and launched a platform that would allow artists to monetize their music uploaded to the app, TikTok is certainly leaning into its industry impact.
Kristin Snyder is an editorial intern for dot.la. She previously interned with Tiger Oak Media and led the arts section for UCLA's Daily Bruin.
Activision Blizzard Workers Win Union Vote
Samson Amore is a reporter for dot.LA. He previously covered technology and entertainment for TheWrap and reported on the SoCal startup scene for the Los Angeles Business Journal. Samson is also a proud member of the Transgender Journalists Association. Send tips or pitches to samsonamore@dot.la and find him on Twitter at @Samsonamore. Pronouns: he/him
Workers at Activision Blizzard subsidiary Raven Software won their labor union vote today—a move that certifies the first union at a major video game publisher in the U.S., and one that could potentially transform the Santa Monica-based game developer that Microsoft is paying $69 billion to acquire.
Twenty-two employees at Wisconsin-based Raven voted 19-to-3 in favor of ratifying their Game Workers Alliance union in a National Labor Relations Board-sponsored election on Monday. The Raven workers—who do quality assurance testing for popular Activision titles like “Call of Duty”—formed the Game Workers Alliance in January and proceeded with the vote after Activision refused to voluntarily recognize the union.
The vote marks the first time that employees at a AAA game publisher in the U.S. have successfully unionized their workplace. It could also be a key step toward unionizing the rest of Activision’s 10,000-person workforce—something that Raven labor organizers told dot.LA earlier this year is part of their larger plan.
“We respect and believe in the right of all employees to decide whether or not to support or vote for a union,” Activision spokesperson Talia Ron told dot.LA in an email Monday. “We believe that an important decision that will impact the entire Raven Software studio of roughly 350 people should not be made by 19 Raven employees.”
None of Activision’s major competitors, such as West Los Angeles-based Riot Games, have unionized employees. Across the entire video game industry, only indie studio Vodeo Games has a labor union—one which became the first certified game workers’ union in North America last year.
“This is a huge win for not only the gaming industry but AAA gaming, because this is the first studio you're seeing out of a AAA [publisher] actually unionizing,” labor organizer and former Activision quality assurance tester Jessica Gonazlez told dot.LA.
Pro-union Activision employees have long felt that an organized workplace could provide the muscle they need to address issues that have plagued the company and their industry at large—from long, grueling work hours to sexual harassment and discrimination. “I'm very, very hopeful that this is going to be part of a larger wave of unionizing in the video game industry as a whole,” Gonzalez added.
While Microsoft executives have said that the Seattle tech giant won’t stand in the way of union efforts at Activision, the game developer has taken steps perceived as anti-union among its workers—such as leaving Raven Software employees out of a pay bump for quality assurance testers and proposing contract language that would prevent workers from organizing. Raven workers began organizing after walking off the job in December in protest of Activision’s decision to lay off 12 quality assurance contractors.
In a statement, Sara Steffens, secretary-treasurer for the Communications Workers of America labor union backing Raven’s Game Workers Alliance, said “Activision did everything it could, including breaking the law, to try to prevent the Raven QA workers from forming their union.”
“Quality assurance workers at Raven Software are bringing much-needed change to Activision and to the video game industry,” Steffens said. “At this critical time for the company and its employees, these workers will soon have an enforceable union contract and a voice on the job.”
- Labor Union Urges SEC to Investigate Activision Over Filing - dot.LA ›
- Activision Leaves Union Workers Out of Game Testers' Pay Raise ... ›
- Microsoft Says It Won't Block Activision Labor Unions - dot.LA ›
Samson Amore is a reporter for dot.LA. He previously covered technology and entertainment for TheWrap and reported on the SoCal startup scene for the Los Angeles Business Journal. Samson is also a proud member of the Transgender Journalists Association. Send tips or pitches to samsonamore@dot.la and find him on Twitter at @Samsonamore. Pronouns: he/him