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Snapchat Users Flood Social Media With Login Complaints

Snapchatters frustrated with login issues began flooding social media with complaints early Tuesday.

Users were tweeting about the issue around 6 am PT, noting that Snapchat was freezing for some while others were automatically logged out — if they could access the app at all. The problems were reflected on uptime monitoring sites like Down Detector and Services Down. Both sites showed significant spikes in outage complaints beginning in the early morning and lasting past noon Pacific Time.

The majority of reports focused on logging in. Santa Monica-based Snap’s support account tweeted about 90 minutes after the problems first surfaced that they were “aware of an issue preventing some Snapchatters from logging in” and asked users to “Hang tight, we are looking into it and working on a fix!”

The outage, unusual for the relatively reliable service, was prolonged and widespread enough to get traction on Twitter. In a survey released by in September 2021, Snapchat was no. 10 among the top 30 most outage-prone sites, according to data from — and problems were usually related to sending and receiving messages. The social site most often flagged by Down Detector was Discord, Instagram was no.3.

About four hours after acknowledging the login issues, Snapchat Support tweeted that the problem had been fixed.

dot.LA reached out to Snapchat for more information about the outage and will update if the company responds.
Upfront Ventures Summit: The Chainsmokers Journey From Music to Venture
Clark Studio

On Thursday, Upfront Ventures hosted its 2023 Summit and music icons Alex Pall and Drew Taggart of The Chainsmokers hit the stage, not to perform, but instead to discuss their venture journey.

The duo launched MantisVC, a Marina Del Rey-based early stage tech venture fund in 2019.

Pall and Taggart shared the stage with WndrCo’s managing partner Jeffrey Katzenberg to dive deeper into what their music career has taught them and how it translated over to their venture firm.

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Decerry Donato

Decerry Donato is a reporter at dot.LA. Prior to that, she was an editorial fellow at the company. Decerry received her bachelor's degree in literary journalism from the University of California, Irvine. She continues to write stories to inform the community about issues or events that take place in the L.A. area. On the weekends, she can be found hiking in the Angeles National forest or sifting through racks at your local thrift store.