Office Hours Podcast: The Pain And Promise of Crisis

Managing through a crisis is difficult, but great leaders and great companies are created during challenging times. Spencer grappled with crises at two companies he co-founded, Hotwire and Zillow. In this episode, Spencer Rascoff and Katie Curnutte, former SVP of communications at Zillow and now a partner at Kingston Marketing Group, discuss how to manage a company through the strain of calamity while keeping a steady eye on the big picture and the opportunities that can arise.

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The Los Angeles City Council capped service charges third-party delivery services like Postmates, Grubhub, Uber Eats can pass on to restaurants at 15% of the purchase price during the pandemic following similar moves in San Francisco, Seattle and other major cities.

Restaurants have long complained about charges from the popular apps as high as 30% are eating away at their business, and those worries have grown during the pandemic, as owners find themselves relying more heavily on the services.

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RealNetworks is releasing a browser extension that automatically identifies celebrities and other public figures in YouTube and Netflix videos, using the same facial recognition technology that the company originally developed for use with live surveillance video at schools, casinos and airports."StarSearch by Real" doubles as a video navigation tool, pinpointing the places the celebs appear in the videos, and letting users quickly jump to those spots.

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Venture capital has fueled billions of dollars in wealth but it has largely excluded black Americans. Only 1% of venture-funded startup founders are black and more than 80% of venture firms don't have a single black investor.

Blck VC, a group of young black investors and entrepreneurs are calling on the venture capitalist community to diversify their ranks and support the black community. Declaring Thursday, June 4th, a day of action, the group launched a campaign called "We Won't Wait."

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