Trueface Gets Acquired as Facial Recognition Technology Grows Across US Airports

Francesca Billington

Francesca Billington is a freelance reporter. Prior to that, she was a general assignment reporter for dot.LA and has also reported for KCRW, the Santa Monica Daily Press and local publications in New Jersey. She graduated from Princeton in 2019 with a degree in anthropology.

Trueface Gets Acquired as Facial Recognition Technology Grows Across US Airports

Venice-based Trueface is the latest computer vision startup to be snapped up by a Virginia company that sells security technology to airports across the country.

The company, called Pangiam, now has access to Trueface's suite of software powering contactless temperature checks and social distancing compliance monitoring. Last year, it installed AI-powered kiosks at U.S. Air Force bases to recognize individuals without person-to-person contact.

As air travel picks up, Pangiam is gearing up to pitch airports on technology that lets travelers check in for flights and board planes without so much as a boarding pass.

The deal — for how much Pangiam wouldn't say — comes as airlines watch ticket sales soar again. Air travel over Memorial Day Weekend surpassed any other period during the pandemic, according to data from the Transportation Security Administration.

"Adding Trueface's technology solutions to Pangiam's offerings comes at a perfect time, as travel is poised to continue to rebound and passengers want reassurances that the highest health and safety protocols are being followed," Kirk Konert, a partner at Pangiam's parent company AE Industrial Partners, said in a statement.

Trueface did not immediately respond to a request to comment.

It's not the first move Pangiam has made to tie health and ticket screening together through biometric technology.

In March, the company bought a facial recognition system called veriScan, which is used by 40 airlines to check in passengers before a flight.

In a statement announcing that acquisition, Pangiam said the technology allows a person's face to "serve as both their passport and, for many airlines, their boarding pass."

The industry built around biometric technology, which uses fingerprints and facial scans to identify people, is steeped in controversy. Some are calling on Congress to set boundaries around its use. On Tuesday, Seattle's King County became the first to ban administrative offices — including the Sheriff's Department — from using facial recognition technology. One Seattle City Council member cited "distinct threats" the tech could pose to residents, including "potential misidentification, bias and the erosion of our civil liberties."

Elsewhere, biometric checks are seen as a way to automate and speed up routine processes such as boarding a flight. At airports including LAX, passengers can board planes at some gates by walking through a scanner that runs on biometric technology built by the U.S. Customs and Border Protection.

Trueface has raised about $4.4 million in venture capital since it was founded in 2013, according to Pitchbook data. Co-founders Shaun Moore and Nezare Chafni got their start in facial recognition technology by designing a smart doorbell system called Chui before pivoting to focus on software.

Both will serve "key leadership positions" within Pangiam, according to a statement.

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Snap Mandates Employees Work From the Office Four Days a Week

Nat Rubio-Licht
Nat Rubio-Licht is a freelance reporter with dot.LA. They previously worked at Protocol writing the Source Code newsletter and at the L.A. Business Journal covering tech and aerospace. They can be reached at
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Photo by rblfmr/ Shutterstock

Snap is the latest major tech company to bring the hammer down on remote work: CEO Evan Spiegel told employees this week that they will be expected to work from the office 80% of the time starting in February.

Per the announcement, the Santa Monica-based company’s full-time workers will be required to work from the office four or more days per week, though off-site client meetings would count towards their in-office time. This policy, which Spiegel dubbed “default together,” applies to employees in all 30 of the company's global offices, and the company is working on an exceptions process for those that wish to continue working remotely. Snap’s abrupt change follows other major tech firms, including Apple, which began its hybrid policy requiring employees to be in the office at least three days per week in September, and Twitter, which axed remote work completely after Elon Musk’s takeover (though he did temporarily close offices amid a slew of resignations in mid-November).

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