Column: How iFoster Helped Save the Semester for College-Bound Foster Youth

Serita Cox

Serita Cox is the co-founder and CEO of iFoster, a nonprofit that aims to ensure that every child growing up outside of their biological home has the resources and opportunities they need to become successful, independent adults.

Column: How iFoster Helped Save the Semester for College-Bound Foster Youth

My first indication that COVID-19 was going to dramatically impact foster youth came on March 11 and it came from Los Rios Community College District, the second largest community college district in California, with over 75,000 students. The school sent an emergency email that they would be closing their four colleges and six educational centers, and moving to online classes for the rest of the semester. And they feared that many students, particularly foster youth, did not have the technology (laptops and an Internet connection) to make this change and risked failing their semester.


They were right, based on our experience of more than 10 years trying to connect youth in care to the things they need to succeed in school and in the workplace. In 2016, iFoster participated in a University of Southern California study that found that 95% of rural foster youth, and 79% of urban foster youth, did not have access to a computer and the internet where they live. Up until now, technology access was viewed as a "nice to have," but not necessary for foster youth to function in today's society.

March 11 changed that. Los Rios' email brought into stark focus that the relatively few foster youth who made it to college were at risk of failing and dropping out because they lacked the tools they needed. With only 8% of foster youth ever achieving a college degree, losing even one due to our failure to adequately provide for them is a travesty. We had to act.

iFoster co-founder and CEO Serita Cox

Photo: iFoster

In the 11 weeks of sheltering in place that soon followed, iFoster, John Burton Advocates for Youth, and the California Foster Youth Ombudsman's Office ran point on a mission to keep those youth connected, literally and figuratively. It involved almost 700 organizations and child welfare agencies, and resulted in the procurement and distribution of 6,630 smartphones and laptops.

This is the short version of how it all happened, and I hope it helps folks in other states plan for similar efforts this fall. If this can be done during stay-at-home orders in the country's most populous state, it can be done in any state, county or locality.

By the end of the day on March 11, we had the foundation of a plan figured out. We needed to start identifying college foster youth who needed the technology to survive academically, and then we needed to figure out how to pay for and actually acquire the phones and laptops, at a time when the demand for these was surging with every student in America basically learning from home.

The next day brought two big wins for this operation. First, California Community Colleges Chancellor's Office sent out directions to their 115 colleges that their foster youth would get the technology they need, and asked the administrations on those campuses to start getting rough estimates together for how many students qualified. This was the first of several key outreach efforts the got the ball rolling to actually define the universe of need.

Second, the philanthropic sector quickly got the importance of the goal here. Long-term funders of iFoster's digital divide programming – Foster Care Counts, Walter S. Johnson and Ticket to Dream – stepped up with the California Community Colleges Chancellor's Office, John Burton Advocates for Youth, California Wellness Foundation, LA Tech, Foundation for Community Colleges, Tipping Point, and a generous anonymous donor. These early investments were followed by an executive order from the Governor of California and public funding from California Department of Social Services

By March 13, initial forecasts started pouring in from community colleges across the state. On March 16, the first specific requests identifying individual foster youth students and their needs came in. Before the first schools closed, laptops and smartphones for foster youth began arriving on college campuses for distribution. All of this happened prior to the statewide shelter-in-place order issued by Gov. Gavin Newsom on March 19.

But many schools had already sent students home, and foster youth around the state were left to frantically figure out how to remain in class remotely and from afar. We needed to build a massive outreach machine that could through sheer volume find most of the youth in need around the state.

A member of Mira Costa Guardian Scholars program catalogs a shipment of laptops and phones for foster youth who will need them during the pandemic shutdown. Photo: iFoster

Key foster care organizations in California have been sharing resources and partnering on programs for years across child welfare, K-12 education and college. It was this foundation that was able to immediately react and invite new partners to the table to implement a plan.

College foster youth support programs like Guardian Scholars reached out to their students to identify need. County child welfare departments, including the Los Angeles County Department of Children and Family Services, tasked their county social workers and probation officers to review their caseloads and find out which of their youth needed tech. Foster care liaisons at school districts across the state did the same, as did foster family organizations, court appointed special advocates, transitional housing providers and independent living programs.

With the process of finding recipients underway and financial commitments lined up from foundations, corporations and eventually the state, we then had to go and acquire the phones and laptops. And with demand for these products skyrocketing because of school closures, this is where California's existing infrastructure for connecting foster youth to technology paid off.

iFoster has provided over 6,000 laptops to foster youth since 2012 funded by very committed philanthropy. In the fall of 2019, just prior to the pandemic, iFoster launched a pilot program with the California Public Utilities Commission to provide all current and former foster youth between 13 and 26 with a smartphone that included unlimited voice, text and data that operates as an internet hotspot.

Having those types of arrangements was critical to mobilizing in an emergency. We did not have to cold call on manufacturers to source and ship laptops and phones – we already know and work with some. We did not have to completely invent pots of funding – we could augment ones that already existed.

It was this combination of having an existing collaboration, as well as scalable iFoster laptop and internet programs, that allowed California to respond so quickly to the connectivity needs of foster youth when the pandemic hit.

While outreach took an army of thousands, the process of getting the right technology to each youth was centralized at iFoster. We are a small virtual organization of nine employees, and we had to staff up quickly.

Year two of our "TAY AmeriCorps program" – where we train and hire current and former foster youth to be peer resource navigators to other foster youth – was scheduled to start in March. We brought on 25 foster youth in the Bay Area and Los Angeles who we felt could work effectively from their homes.

TAY AmeriCorps member Jezabel works on iFoster's intake team, establishing a list of youth who will receive laptops and phones. Photo: iFoster

We work in teams. Our bilingual intake team answers phone, text and emails requests and ensures that every application has all the information required for approval. They hand off to our VAT team (verification, activation and tracking), which ensures there is no duplication in requests and validates with each youth or their caregiver the tech they need and their shipping address.

As foster youth move frequently, ordering and shipping devices happen within one business day of validation. Our ordering team works closely with our third party logistic company, Rakuten Super Logistics, who fulfills and ships orders. Rakuten manages inventory, order priority and shipping flow.

Phones require activation on the Boost telecom network, so our VAT team work feverishly to activate phones once they ship to ensure that every phone is ready to go when a foster youth receives them. Finally, our VAT team follows up with every recipient to provide shipping and tracking information and to ensure that every youth knows who to contact if they have any issues with their tech or with any other resources they may need.

Clear roles, responsibilities and standard operating procedures are critical. However, it is the dedication of a team of transition-age foster youth and their supervisors managing them virtually that make this work.

All told, this was a collaboration of 686 partners that included the state, 50 county child welfare departments, thousands of child welfare workers, college support teams, caregivers, mentors and foster youth themselves. We have collectively proven that bridging the digital divide for foster youth is a solvable problem, and one that can be replicated, before distance learning starts again this fall.

One of the thousands of current and former foster youth who received a phone through the partnership sent a photo of her new lifeline. Photo: iFoster

For those interested in stealing our playbook, I sincerely hope you do! We are planning to produce a more formal how-to guide on the project soon. But in terms of top-line recommendations, here are the four things to focus on…

Build off philanthropy: In this crisis, the first and fastest funding came from philanthropy. However, to achieve scale, sustainable funding must come from the public sector.

Diverse network to identify demand: Understanding who needs what is not an easy task. There is no centralized data system that tracks foster youth tech needs. However, every foster youth has their own support network they rely on.

Unlimited Data is Key: The phones and laptops are only as valuable as the hotspot. Without that element, it will be hard for many of our foster youth students to connect from where they are.

Centralized Distribution: It took a lot of partners to make this all work, but the actual process of receiving products and sending them out to youth had to be a tight operation with strict procedures in place.

This collaboration continues to grow, with government funding adding to philanthropy. Not only will college foster youth have the technology they need to distance learn for as long as they need, but we are well on our way to ensuring that every high school foster youth will also have the tech they need, and there is every indication that our K-8 foster youth students will as well. As of June 12, this partnership has connected a total of 7,599 foster youth from 51 counties with tech, and we are still serving between 500 and 700 youth every week.

Fall is coming and distance learning will be a reality again. We are confident that other states, counties and localities can replicate what we've accomplished in 11 weeks of COVID.

We at iFoster are here to help. We are willing to provide technical support to any team nationwide who wants to ensure their youth go back to school with the technology they need. We will share our standard operating procedures, documents, templates and provide intros or allow others to leverage the partnerships we have already built to device wholesalers and telecom partners.

This column first appeared in the Chronicle of Social Justice.

Serita Cox is the co-founder and CEO of iFoster, a nonprofit that aims to ensure every child growing up outside of their biological home has the resources and opportunities they need to become successful, independent adults.

LA’s Upgrade in Travel and NBA Viewing
Image Source: Los Angeles World Airports

🔦 Spotlight

Exciting developments are underway for Los Angeles as the city prepares for major upgrades in both travel and entertainment. The Los Angeles Board of Airport Commissioners has approved an additional $400 million for the Automated People Mover (APM) at LAX, increasing its total budget to $3.34 billion. This boost ensures the elevated train’s completion by December 8, 2025, with service starting in January 2026. For Angelenos, this means a significant improvement in travel convenience. The APM will streamline connections between parking, rental car facilities, and the new Metro transit station, drastically cutting traffic congestion around the airport. Imagine a future without the dreaded 30-minute traffic delays at LAX! The APM will operate 24/7, reducing airport traffic by 42 million vehicle miles annually and carrying 30 million passengers each year, while also creating thousands of local jobs and supporting small businesses.

Meanwhile, the NBA is also making waves with its new broadcasting deals. The league has signed multi-year agreements with ESPN, NBC, and Amazon Prime Video, marking a notable shift in media partnerships. ESPN will maintain its long-standing role, NBC returns as a network broadcaster after years away, and Amazon Prime Video will provide NBA games through its streaming platform. Starting with the 2025-2026 season, these deals will enhance the league's reach and revenue, aligning with the NBA's goal to expand its audience and adapt to evolving viewing habits. Whether you're catching the action on TV or streaming online, these changes promise to elevate the fan experience and bring more basketball excitement to Los Angeles.


🤝 Venture Deals

LA Companies

  • Pearl, a startup that makes AI-powered software that assists dentists in identifying cavities, gum disease, and other dental conditions, raised a $58M Series B funding led by Left Lane Capital with Smash Capital, and others also participating. - learn more

LA Venture Funds

  • Fulcrum Venture Group participated in a prior $3.5M Pre-Seed Round for Code Metal, a developer tools startup. - learn more
  • B Capital co-led a $12.5M Seed Round for Star Catcher, a startup that aims to develop a space-based grid that captures solar energy in space and distributes it to satellites and other space assets. - learn more
  • Mantis VC and Amplify participated in a $140M Series C for Chainguard, an open source security startup. - learn more
  • Prominent LA venture capitalist, Carter Reum and wife, Paris Hilton, participated in a $14M Seed/Series A for W, the men’s personal care brand from Jake Paul. - learn more

LA Exits


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🤫 The Secret to Staying Fit at Your Desk: 6 Essential Under-Desk Exercise Machines

Health experts are sounding the alarm: our sedentary jobs are slowly killing us, yet we can't abandon our desks if we want to keep the lights on. It feels like we're caught between a rock and a hard place. Enter under-desk exercise machines – the overlooked heroes (albeit kind of goofy looking) of the modern workspace. These devices let tech professionals stay active, enhance their health, and increase their productivity, all without stepping away from their screens. Here are 6 fantastic options that will enhance the way you work and workout simultaneously.

DeskCycle Under Desk Bike Pedal Exerciser

This bike has nearly ten thousand five-star reviews on amazon. It works with nearly any desk/chair setup. It is quiet, sturdy and allows up to 40 pounds of resistance. If you are looking for an under-desk bike this is a fantastic option.

Type: Under-Desk Bike

Price: $180 - $200


Sunny Health & Fitness Dual Function Under Desk Pedal Exerciser

This under-desk bike is extremely quiet due to the magnetic resistance making it an ideal option if you work in a shared space. It doesn’t slip, has eight levels of resistance, and the option to work legs and arms. It’s about half the price of the DeskCycle bike making it a solid mid-range option for those looking to increase their daily activity.

Type: Under-Desk Bike

Price: $100 - $110


Sunny Health & Fitness Sitting Under Desk Elliptical

This under-desk elliptical comes in multiple colors if you really want to underscore that you are a quirky individual, in case an under-desk elliptical isn’t enough. This model is a bit heavy (very sturdy), has eight different resistance levels, and has more than nine thousand 5-star reviews.

Type: Under-Desk Elliptical

Price: $120 - $230


DeskCycle Ellipse Leg Exerciser

This under-desk elliptical is another great option. It is a bit pricey but it’s quiet, well-made and has eight resistance levels. It also syncs with your apple watch or fitbit which is a very large perk for those office-wide “step” challenges. Get ready to win.

Type: Under-Desk Elliptical

Price: $220 - $230


Daeyegim Quiet LED Remote Treadmill

If you have a standing desk and are looking to walk and work this is a fantastic option. This walking-only treadmill allows you to walk between 0.5 to 5 mph (or jog unless you have the stride length of an NBA forward). It is very quiet, which is perfect if you want to use it near others or during a meeting. You can’t change the incline or fold it in half but it is great for simply getting in some extra steps during the work day.

Type: Under-Desk Treadmill

Price: $220 - $230


Sunny Health & Fitness Foldable Manual Treadmill

This under-desk treadmill isn’t the most premium model but it is affordable and has an impressive array of features. It is a manual treadmill meaning it doesn’t need to be plugged in; it is foldable and offers an incline up to 13%. I personally can’t imagine working and walking up a 13% incline but if that sounds like your cup of tea, then I truly respect the hustle.

Type: Under-Desk Treadmill

Price: $150 - $200




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🤠Musk Picks Texas and 🔥Tinder AI Picks Your Profile Pictures

🔦 Spotlight

Tinder is altering dating profile creation with its new AI-powered Photo Selector feature, designed to help users choose their most appealing dating profile pictures. This innovative tool employs facial recognition technology to curate a set of up to 10 photos from the user's device, streamlining the often time-consuming process of profile setup. To use the feature, users simply take a selfie within the Tinder app and grant access to their camera roll. The AI then analyzes the photos based on factors like lighting and composition, drawing from Tinder's research on what makes an effective profile picture.

The selection process occurs entirely on the user's device, ensuring privacy and data security. Tinder doesn't collect or store any biometric data or photos beyond those chosen for the profile, and the facial recognition data is deleted once the user exits the feature. This new tool addresses a common pain point for users, as Tinder's research shows that young singles typically spend about 25 to 33 minutes selecting a profile picture. By automating this process, Tinder aims to reduce profile creation time and allow users to focus more on making meaningful connections.

In wholly unrelated news, Elon Musk has announced plans to relocate the headquarters of X (formerly Twitter) and SpaceX from California to Texas. SpaceX will move from Hawthorne to Starbase, while X will shift from San Francisco to Austin. Musk cited concerns about aggressive drug users near X's current headquarters and a new California law regarding gender identity notification in schools as reasons for the move. This decision follows Musk's previous relocation of Tesla's headquarters to Texas in 2021.

🤝 Venture Deals

LA Companies

LA Venture Funds

LA Exits

  • Penguin Random House agreed to acquire comic book publisher Boom! Studios from backers like Walt Disney Co. - learn more

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