ted ross

Before COVID, just 35 of the approximately 50,000 employees at the city of Los Angeles worked remotely.

When the pandemic hit last March, it fell to Ted Ross, the city's chief information officer, to get 18,173 workers to go remote in the span of ten days.

Now, as some of L.A.'s massive workforce prepares to return to their downtown offices as they await guidance from the L.A. County Department of Public Health, Ross thinks the success of the last year has proven remote work should be here to stay. But not everyone in city government agrees with him.

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