'Every Time You Solve One Problem, There's Another Three For You': Exploding Kittens' Quest to Stay Ahead of Coronavirus
Tami Abdollah is dot.LA's senior technology reporter. She was previously a national security and cybersecurity reporter for The Associated Press in Washington, D.C. She's been a reporter for the AP in Los Angeles, the Los Angeles Times and for L.A.'s NPR affiliate KPCC. Abdollah spent nearly a year in Iraq as a U.S. government contractor. A native Angeleno, she's traveled the world on $5 a day, taught trad climbing safety classes and is an avid mountaineer. Follow her on Twitter.
For Elan Lee, cofounder of the Los Angeles-based tabletop game company Exploding Kittens, signs of trouble began in January.
As the novel coronavirus swept through China during planned factory closures for the annual new year celebration, Lee started hearing ominous rumbles that factories just might not be coming back online. With 200,000 now unfulfilled orders, the creator of the immensely popular, crowdfunded Exploding Kittens game was worried.
"We started noticing in January that we were going to very quickly have to remove our reliance on China to produce anything at all," Lee told dot.LA.
The company looked at factories in Mexico, Poland, and the U.S. that could potentially produce cards in an effort to diversify its supply-chain away from sole reliance on Chinese factories.
But as Lee started preparing to manufacture the cards elsewhere, China started to come back online. Meanwhile, the virus started to sweep through the rest of the world, country by country the cases popped up.
"China went from 'you cannot get anything done here, go to other locations in the world instead', to all of a sudden, 'we have the fewest new incidences of coronavirus here'," Lee said.
On Thursday, China announced that for the first time since the outbreak of COVID-19 began in Wuhan in December, there have been no new locally transmitted cases in the country. Still, cases outside of China surged.
Lee's experience trying to fill surging orders for his card games is just one story of many. With the global supply chain dependent on China, businesses have been thrown into disarray — and the U.S. economy has plunged into recession. Businesses have scrambled to find factories to fill orders, frequently unable to move quickly enough to avoid the virus's spread.
Lee did end up doing print runs in factories in Poland and the United States, but the company has returned to printing exclusively at Chinese factories because, ironically, they're the only ones who can reliably print cards now as other nations struggle to contain the outbreak.
Photo courtesy of Exploding Kittens
Rather than working with two factories, Exploding Kittens is working with eight of them — all of which are operating at a percentage of full capacity — as the country has slowed the reopening of factories to prevent a resurgence of the virus. Lee said last week he ordered 1 million cards, or five times the number of cards he usually does, and plans to do so every opportunity he has just in case.
With ports clogged up all over the world and customs delayed, "even though we have boats on the water, it doesn't mean they're going to arrive in time," Lee said.
The original Exploding Kittens card game has sold 9 million copies worldwide, but it's one of many popular games designed and sold by Lee's company. The newest addition to the company's collection of tabletop games is "Throw Throw Burrito." It's a mixture of a card game and dodgeball, with a — you guessed it — burrito to throw around. Throw Throw Burrito is quickly moving into position to dethrone Exploding Kittens as the best-selling game in the world, Lee said.
The company distributes to retailers all over the world, in Canada, the United States, Australia, Europe and Asia, in 29 different languages, "but each one of those locations has their own supply chain issue that has to be solved individually," Lee said.
"My team hasn't slept in two weeks, because every time you solve one problem, there's another three for you," Lee said.
The silver lining, Lee said, is that there's continuing demand for game night and the product is successful, so the company should be able to survive the next few months. What happens after that is unknown. Exploding Kittens has seen its own form of exponential growth with a 40% increase in its sales over the previous week, and a 20% increase the week prior to that.
"What's happening is people are forced to stay at home right now and they want to play games," Lee said. "We happen to have one of the most popular games in the world, so our game sales increased. That's all great. That's the demand side of supply and demand.
"The ironic part is that it is the same thing that's creating demand that's shortening supply. This one virus has created quite a problem for us because it's unbalanced the two parts of the equation in a pretty substantial way."
One Down, Three More to Go
As Lee worked to address one problem, another loomed. The company had planned to hold its first ever "Burning Cat" convention, with 200 vendors and roughly 4,000 to 5,000 attendees, including game inventors and other tabletop game enthusiasts, in the second week of May. But on March 9, Lee said he had to make the call to cancel it so that attendees and vendors would have enough advance knowledge.
"It would be completely irresponsible for us at this point to ask a large group of people to come together," Lee said.
The company put a note on its website with a crying cat saying it was forced to delay its inaugural convention by one year. Lee said everyone would get a full refund.
"The whole team was running toward this thing for 18 months. We were just putting final touches on it and to do that was really heartbreaking," Lee said. "We were really hanging a lot on this" in terms of discovering the next big thing in tabletop gaming.
A note on Exploding Kittens' website states that the company was forced to delay its inaugural annual convention.Image Courtesy of Exploding Kittens
A New Way to Card Game?
In the meantime, the company has been exploring alternate ways of delivering new card game content with an unreliable supply chain and diminishing inventory amid surging demand, that includes investing more in digital offerings, potentially allowing people to get games on their phones and to connect with others — perhaps quarantined elsewhere — to play.
The company is also exploring games it can produce over the next few months that are lower impact, have fewer cards, can be done locally or perhaps even printed out at home.
"There's a lot of constraints that yield amazing creativity, and right now we're dealing with some pretty massive constraints," Lee said.
Exploding Kittens has a paid app, but is also working to get a new, free version of their app into the Apple App Store that would allow players from around the world to connect to play a digital version of the game. Such an effort was already underway roughly a year ago, but in January the company hit the gas on it, Lee said. The hope is that the free app will be able to launch in the next 30-45 days, he added.
Still, at its most basic level, Exploding Kittens is a card game company. Its bread and butter is having people stay home and enjoy a game with family or friends.
"That was a really great message when life was normal, but now that it's enforced or mandatory, things have gotten a little strange," Lee said.
Do you have a story that needs to be told? My DMs are open on Twitter @latams. You can also email me at tami(at)dot.la, or ask for my Signal.
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Coronavirus Updates: California Unemployment Claims at 1.9M; L.A. Amazon Worker Contracts Covid-19; Disney Initiates Furloughs
Here are the latest headlines regarding how the novel coronavirus is impacting the Los Angeles startup and tech communities. Sign up for our newsletter and follow dot.LA on Twitter for the latest updates.
- Amazon Warehouse Worker in L.A. Tests Positive, As Company Struggles with Covid-19
- USC Shows (and Ranks) L.A. Neighborhoods With COVID-19 Cases
- Gov. Newsom to small businesses: "Let's get ahead of the queue"
- L.A. County records 78 deaths, cases top 4,000
- Patrick Soon-Shiong wants to buy shuttered hospital, convert to COVID-19 command center
- Disney announces furloughs amid pandemic, but employees keep healthcare
At least 30 of the fulfillment centers that power Amazon's e-commerce business have outbreaks of COVID-19, according to news reports and employee accounts. The most recent case in Los Angeles was reported Wednesday, when Amazon confirmed to City News Service that an employee at their warehouse in Atwater Village has tested positive for COVID-19. The mounting cases are sparking walkouts, frustration, and an unprecedented challenge for a tech company that finds itself at the center of the coronavirus pandemic.
Los Angeles locals have always known it is a city of neighborhoods, but this novel coronavirus has made that especially clear. The official lines on where neighborhoods begin and end, and where cases are to be found, have never seemed so murky.
On Thursday, the USC Viterbi School of Engineering released two new COVID-19 data visualizations that aim to make at least where known COVID-19 cases are being found, a little more clear.
The first is an interactive map with reported cases that's broken down by each neighborhood with accompanying statistics that tells people where cases are, how many are out there, and how their neighborhood ranks.
The visualized data is not a complete picture of all COVID-19 cases as testing has thus far been very limited. The data also doesn't break up or provide the total numbers of those tested per region.