Bob Iger's Next Step: Focusing on Digital Innovation. But, Wall Street Worries

Bob Iger may be stepping down from his official role as CEO at The Walt Disney Co. but he vowed to Wall Street analysts that he won't relinquish his involvement in the media giant's evolving business efforts.

Iger helmed Disney for 15 years, pivoting from its focus on park operations and legacy media to tech investments and direct-to-consumer offerings. He now plans to stay on as executive chairman and continue to direct the company's "creative endeavors" while also leading its board through the end of his contract next year.


"My intention is to really spend time on all our creative endeavors," Iger said Tuesday, as he told investors that theme parks and consumer products chief Bob Chapek would succeed him. "Whether they're at ESPN, at Fox Studios, the newly acquired business Hulu, or Disney+, there's an ample amount for me to focus on and engage with our team on."

Is Wall Street buying into the new Disney kingdom? Shares dipped 2% in trading Wednesday on the New York Stock Exchange amid early jitters about how the surprise ascension would play out. The announcement puts to rest the long-simmering CEO bakeoff between Chapek and strategy head Kevin Mayer — a corporate move that would normally send shares surging as a sign of stability.

But, this is Bob Iger.

"Iger's role comes right as Disney heads into difficult comparisons against its record $1.1 billion global box office performance," said Credit Suisse analyst Douglas Mitchelson in a report. He points out that Iger has big shoes to fill after almost tripling Disney's stock when he took over from Michael Eisner in 2005 — catapulting shares from about $28 to $152 during his tenure. "Replacing Iger was a daunting task for the board."

He expects Chapek will be "a good choice to take on the challenge of managing the more complicated Walt Disney" after last year's $7.1 billion acquisition of 20th Century Fox. Then throw in Disney's massive push into streaming.

The succession for Iger, who was heralded as Time's "Businessperson of the year" in 2019, appears to free up the now former CEO to focus on the technological innovations he has brought to the company. He will go down in the Disney corporate history, alongside the Disneys themselves, as making the company a behemoth in the media landscape and a legacy competitor to Netflix, for example.

Disney launched its streaming service Disney+ in November with Disney, Pixar, Marvel, Star Wars and National Geographic branded programming in five countries including the U.S., the company said in recent regulatory filings. The company's direct-to-consumer plans include expanding into Latin America and Eastern Europe during 2020.

Iger said Tuesday that with the successful launch of Disney+, as well as the acquisition of Fox's movie assets, he felt it was the right time to transition to a new CEO.

On the earnings call, Iger responded to analyst questions about timing and his future focus, explaining that the company has gotten larger and more complex in just the last 12 months. But that he felt it was key with assets and strategy in place, to focus on the "creative side" of Disney's business, which he called now the "biggest priority."

"I'm thinking about what I want to accomplish before I leave the company in '21 and getting everything right would be my No. 1 goal," Iger said. "I couldn't do that running the company on a day-to-day basis. It just takes that much time and is so complex. So the goal was to turn over the day-to-day management of the company to Bob...and free me up to basically focus on the creative side."

Disney said during its first-quarter earnings report earlier this month that Disney+ had 26.5 million paying subscribers — and had climbed to 28.6 million since then. The company also warned Wall Street that it has been hurt by park closures in both Shanghai and Hong Kong due to the coronavirus, and expects that it will negatively impact second-quarter and full-year results.

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HopSkipDrive, the ridesharing company for kids and one of Los Angeles most visible startups, laid off staff Tuesday as the pandemic ravaged growth plans.

Co-founder and CEO Joanna McFarland would not say how many of the 100-plus employees she laid off but told dot.LA that after delivering the news to the group affected over Zoom, managers held one-on-one meetings to review benefits and severance pay. Several departments were impacted including operations, branding, sales and customer support.

The latest round of layoffs follow an earlier one in March in which the company cut 10 percent of its staff, according to layoffs.fyi, a website tracking job loss.

"One of HopSkipDrive's core values is 'feel it', meaning empathy," McFarland said. "It was very important to us to show empathy to all employees and to communicate directly with both employees who were impacted and those that were not impacted."

The six-year old company, that's raised roughly $98 million, spent the summer building COVID-safe standards to prepare for an abnormal school year. Then, one after the other, school districts across the country changed plans from in-person or hybrid classes to a completely virtual curriculum.

"Schools closing has a direct and significant impact on our business," McFarland told dot.LA by email.

"These reductions are not in any way reflective of work performance but were unfortunately necessary due to the impact COVID-19 has had on our business, like many others," McFarland wrote on LinkedIn in announcing the decision.

Companies have been careful about letting go of workers remotely after startups like the e-scooter service Bird soured relationships with former employees after a poorly planned layoff round.

McFarland said that demand for this service will surge once schools reopen because it offers socially-distanced, safe transportation for schools looking to limit bus capacity.

"Schools will need to prioritize the students we primarily serve more than ever — students with special needs, students experiencing homelessness and students in the foster care system," she said. "These are the students who are likely to have the biggest learning gaps due to Covid."

LAUSD begins its entirely virtual school year on August 18.

"Schools will come back, and when they do, we are poised to take off. We will be in a position to create more opportunities for kids, for CareDrivers, for families and for our team than ever before."

Until that happens, McFarland says the company will continue operations with its partners in markets that have opened schools. It'll also support seniors with mobility needs and partners looking to use the service to fulfill meal and technology deliveries.

McFarland and two other L.A. working moms founded HopSkipDrive in 2014 to help parents juggling hectic schedules. Unlike rideshare companies that bar underage riders, HopSkipDrive was designed for children as young as six.

In February, HopSkipDrive announced a $22 million funding round to expand its operations in new cities, dot.LA reported. Months before, in November of 2019, the company relocated its office to ROW DTLA and began a sizable hiring push across departments.

The service, now offered in 14 markets across eight states and Washington D.C., is expanding to Midland, Texas this coming school year to support Midland Independent School District.

Sesh Corp. wants to read your mind through artificial intelligence. And the Los Angeles-based startup just brought in some help with a $1.6 million pre-seed round to further develop their centerpiece product called Empath.

The software, launched in July, uses Al to help understand emotions and states of mind of individuals on video. Sesh is holding it up as an essential business tool during the pandemic when in-person meetings are near impossible and drawn out Zoom calls are the norm. The company calls it EQ or emotional intelligence on demand.

"With most of the world now communicating by video, being able to truly understand the non-verbal cues, situational context and culture of your meeting participants is crucial to quickly establishing trust, and building meaningful relationships," said co-founder and CEO, David Dorfman in announcing the raise.

Empath reads each user's emotion and they are identified in clouds that show up in the corner of their heads as they are interacting, allowing companies to see what works best in terms of communication. The data is traced and analyzed over time so the user has a better understanding of the subject's state of mind.

The funding will be used to further develop and prepare an Empath Beta that is set to launch next month while increasing customer access, expanding the team and aiming to have a market leader in cognitive Al.

While the application is especially useful during the pandemic when people are relying on video calls to communicate, Sesh thinks it can be a useful tool for sales teams, as a training tool and for market research.

"Whether selling a product, measuring audience reaction, or leading a training and education seminar, effective empathy-powered communications saves time and money, and helps you find consensus and understanding," said Dorfman.

The $1.6 million was raised in a pre-seeding funding round and brought together old and new investors like DreamHost co-founder Josh Jones and venture capitalists Behzad Kianmahd, co-founder of TAU Ventures Kyle Schlotman, partner and CIO, Connetic Ventures and Radest Ventures.

Hamet Watt, co-founder and former chairman of MoviePass and a board partner at Upfront Ventures, quietly launched a new venture studio, Share Ventures, earlier this year in Playa Vista with $10 million in funding. Now he is ready to share details, including plans to launch several companies a year – all focused on human performance, or what is usually referred to as wellness.

"We like to use human performance because it expands the definition," Watt told dot.LA. "It's not just things like yoga. It's sports tech, behavior science and human optimization."

Unlike a traditional VC firm that invests in other founders, a venture studio starts companies of its own. The small team at Share includes academics, scientists, and engineers, and counts IdeaLab's Bill Gross and former Nike president Trevor Edwards as advisors. Funding comes from Upfront, Alpha Edison, John Callaghan and Phil Black of True Ventures, Ahmed Al Mosa of the Abu Dhabi Investment Authority, and Art Coppola, former CEO of Macerich.

Watt says he has long been drawn to human performance because he sees a lot of untapped opportunities, which have only increased with Covid-19.

"In this post-Covid world a light is shining more brightly on all these things that need to be reimagined," Watt said. "There are opportunities in mental health that are much more acute than they've ever been."

Los Angeles has enjoyed a longstanding reputation as a place where wellness is prized and lately that has been reflected in startups like Headspace and FitOn that provide on-demand meditation and fitness classes. "There is a tribe in this L.A. community that is passionate about health and wellness," he said.

Watt says he is the only Black person he knows of running a venture studio and he says by virtue of his diverse network he can tap into talent others may have overlooked.

"You can't make money doing the same thing everyone else does," said Watt. "You can't fish in the same talent pond that everyone else does."

Watt co-founded MoviePass in 2011 and departed in the beginning of 2018, before the company flamed out in the fall of 2019. "I exited before the really crazy drama," he said.

The company, which offered unlimited trips to the movie theater, delighted consumers and terrified theater owners. Watt says he is now looking for similar all-you-can pricing plans that can work in wellness.

"I think some of the experience I've had with subscription models can apply to areas in interesting ways," Watt said. "Consumers love an unlimited value proposition."

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